Choosing the right CRM can feel like picking out a new car.
Are you overwhelmed by options? You’re not alone. Two popular choices are GoHighLevel and Creatio CRM.
Both offer many features, but which fits your business best in 2025?
In this guide, we’ll compare GoHighLevel vs Creatio CRM.
We’ll look at pricing, features, and what each platform does best.
By the end, you’ll have all the necessary information to make an intelligent decision and choose the CRM to help your business grow.
GoHighLevel vs Creatio CRM Overview
We’ve spent weeks testing GoHighLevel and Creatio CRM to give you the most accurate comparison.
We’ve explored their features, analyzed their pricing, and even spoken to current users.
We’re sharing our findings to help you make the right choice.
Want to see GoHighLevel in action? Start your free 14-day trial and explore its powerful features!
Pricing: It has a free plan. Paid plan starts at $97/month
Key Features:
- Website Builder
- Funnel Builder
- 2-Way SMS
Ready to explore Creatio's powerful features? Sign up and experience the platform firsthand.
Pricing: It has a free plan. The premium plan starts at $25/month.
Key Features:
- Visual Workflow Builder
- Advanced Analytics
- No-Code Customization
What is GoHighLevel?
GoHighLevel is like the great Swiss Army knife of CRMs.
It's an all-in-one platform to help businesses manage their sales, marketing, and operations.
Think of it as your digital command center.
It's especially popular with agencies and marketing teams because it has everything you need in one place.
No more juggling a dozen different tools!
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything for manage your marketing. Check out now!
Key Benefits
GoHighLevel is packed with features. Here are a few standouts:
- Complete marketing suite: Automate email campaigns, SMS messages, and social media posts.
- Sales funnels: Build high-converting landing pages and sales funnels with their drag-and-drop builder.
- Built-in CRM: Track leads, manage contacts, and automate your sales pipeline.
- Website builder: Create professional websites without needing any coding skills.
- White-label capabilities: Offer GoHighLevel's features to your clients under your brand.
Pricing
- Starter Account: $97/month
- Unlimited Account: $297/month
Pros
Cons
What is Creatio CRM?
Creatio CRM is a bit different. It's super flexible and customizable.
Need a CRM that can adapt to your exact needs? Creatio might be your answer.
They focus on automating workflows and giving you a visual way to manage your customer journey.
It's a popular choice for businesses with complex sales processes.
Boost your sales processes and automate workflows with Creatio's no-code platform. See a 15% increase in efficiency and save 10 hours per week.
Key Benefits
- Visual workflow builder: Map out and automate your sales and marketing processes with drag-and-drop ease.
- No-code platform: Customize the CRM without any coding knowledge.
- Robust analytics: Track key metrics and get deep insights into your sales performance.
- Industry-specific solutions: Choose from tailored solutions for finance and real estate industries.
Pricing
Creatio offers a free trial. They have a few different pricing tiers based on the features you need:
- Growth: $25/user/month. Basic CRM features for small teams.
- Enterprise: $55/user/month. Adds marketing automation and advanced customization.
- Unlimited: $85/user/month. Includes everything plus AI-powered features and premium support.
Pros
Cons
GoHighLevel vs Creatio CRM Feature Comparison
Let's dive into the nitty-gritty and see how these two CRMs stack up feature by feature.
Both GoHighLevel and Creatio offer a ton of functionality, but they each have their own strengths.
Contact Management
Both GoHighLevel and Creatio offer robust contact management features.
You can easily store & organize customer data like names, contact info, and interaction history.
GoHighLevel provides a simple and user-friendly interface for managing your contacts.
Creatio offers more advanced options for segmenting and analyzing your customer data.
Pipeline Management
Do you need to visualize your sales process? Both platforms offer pipeline management tools.
GoHighLevel gives you a clear view of your deals and where they are in the sales cycle.
Creatio's visual workflow builder lets you customize your pipeline to match your unique business processes.
Email Marketing
Want to nurture your leads with email marketing?
GoHighLevel has built-in tools for creating and sending marketing campaigns.
Creatio offers integrations with popular email marketing platforms, allowing you to connect your marketing strategies with your customer relationship management.
Marketing Automation
Are you looking to automate tasks?
Both GoHighLevel and Creatio are strong contenders in the marketing automation software space.
GoHighLevel allows you to automate a wide range of tasks, from sending emails to following up with leads.
Creatio's focus on business processes allows you to automate complex workflows and improve efficiency.
Customer Support
Providing excellent customer support is crucial.
GoHighLevel offers features like live chat and a knowledge base to help you assist your customers.
Creatio provides tools for tracking customer interactions and resolving issues efficiently.
Customer Engagement
Want to boost customer engagement?
GoHighLevel offers tools for creating interactive landing pages and running contests.
Creatio allows you to personalize customer interactions and build stronger customer relationships.
Sales CRM
Both platforms function as effective sales CRMs.
GoHighLevel is an awesome option for businesses looking for an all-in-one solution with built-in marketing automation software.
Creatio is ideal for businesses with complex sales processes that require a higher degree of customization.
It helps you analyze customer behavior and tailor your approach.
What to Look for in a CRM Platform?
- Your budget: Pricing models vary. Some CRMs charge per user, while others offer tiered plans based on features.
- Your business size: A small business might need a simple solution, while a large enterprise might require more advanced features.
- Your industry: Some CRMs cater to specific sectors like real estate or healthcare.
- Your tech stack: Make sure the CRM integrates with the other tools you use, like your email marketing platform.
- Your team's technical skills: Choose a CRM that your team will find easy to use and navigate.
Final Verdict (Our Pick)
Choosing the right CRM software can be challenging, but after thorough testing, we recommend GoHighLevel. Why?
It's the ultimate all-in-one solution. You get sales, marketing, and automation tools all in one place.
Plus, it's incredibly user-friendly.
While Creatio is a powerful platform, it's better suited for larger businesses with complex needs & technical expertise.
GoHighLevel offers a more streamlined experience, perfect for small businesses and entrepreneurs who want to hit the ground running.
Trust us—we've been testing these platforms.
GoHighLevel is the clear winner for businesses that want a powerful yet easy-to-use CRM to boost their growth.
Frequently Asked Questions
Is GoHighLevel suitable for beginners?
Yes, GoHighLevel is very user-friendly. The interface is intuitive, and they offer excellent training and support to help you get started quickly.
What kind of businesses use Creatio?
Larger businesses with complex sales processes often use Creatio, especially those in finance, real estate, and manufacturing.
Can I use GoHighLevel and Creatio together?
While technically possible with integrations, it's usually not necessary. Both platforms offer many features, so you won't need both.
Does GoHighLevel offer a mobile app?
Yes, but it's part of their highest-priced plan. Creatio offers a mobile app that includes all of their plans.
Which CRM is better for marketing automation?
GoHighLevel is generally better for marketing automation due to its more comprehensive range of built-in tools and ease of use.
