Pipedrive vs Close: Boost Sales with the Right CRM in 2025

Choosing the right CRM can feel like picking out a new car. Overwhelmed by options?

You’re not alone. With so many CRMs, it can be challenging to know which one is the perfect fit for your sales team.

In this head-to-head matchup, we’re diving deep into two popular choices: Pipedrive Vs Close.

By the end of this post, you’ll know exactly which is the correct set of wheels to drive your sales to new heights.

Pipedrive vs Close Overview

We’ve spent weeks testing Pipedrive and Close to give you the most accurate comparison.

Our team dove deep into the features, explored the interface, and even ran mock sales scenarios to see how each CRM performed.

This hands-on experience led to our detailed breakdown below.

What is Pipedrive?

Ever wish managing your sales was as easy as organizing your emails?

That's the idea behind Pipedrive. It's a CRM designed to be simple and visual.

Think of it as a Kanban board for your sales process. On it, you can easily see where each deal stands and what needs to happen next.

No more getting lost in spreadsheets or forgetting to follow up. Pipedrive keeps everything organized so you can focus on selling.

Key Benefits

Pipedrive keeps things straightforward. Here's what it does best:

• Visual sales pipeline: See all your deals in one place, from initial contact to closing.
• Activity reminders: Never miss a follow-up with automated reminders and notifications.
• Customizable reports: Track your sales performance with detailed reports and insights.
• Mobile app: Manage your deals and contacts on the go with their mobile app.
• Integrations: Connect Pipedrive with other tools you use, like email marketing platforms and calendars.

Pricing

Pipedrive offers a range of plans to fit your budget and needs. They have a 14-day free trial, so you could try before you buy!

• Essential: $24/month
• Advanced: $44/month
• Professional: $64/month
• Power: $79/month
• Enterprise: $129/month

What is Close CRM

Want a CRM built for action? Check out Close. It's designed to help you close more deals faster.

Close combines CRM features with built-in calling and email.

'This means you can manage your entire sales process from one place.

No more switching between apps. Close is all about efficiency and speed. It's perfect for sales teams that want to increase their productivity.

Key Benefits

• Built-in calling: Make and receive calls directly within Close.
• Powerful email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Pricing

• Starter: $59 per user per month. Lead & contact management, email & SMS, basic calling
• Professional: $109 per user per month. Power dialer, call coaching, custom reporting
• Enterprise: $149 per user per month. Advanced automations, API access, custom objects.

Pipedrive vs Close CRM Feature Comparison

Now, let's get down to the nitty-gritty. To boost your sales performance, we'll compare Pipedrive and Close head-to-head across seven key features.

User Interface

• Pipedrive: Pipedrive boasts a user-friendly interface that's clean, visual, and incredibly intuitive. You'll feel right at home even if you're new to CRMs. It's designed to be easy to navigate and understand, so you can focus on selling, not learning software.
• Close: Close has a more complex interface with a steeper learning curve. It's packed with features, which can initially feel a bit overwhelming. However, once you get the hang of it, you'll appreciate its power and flexibility.

Pipeline Management

• Pipedrive: Pipedrive excels at pipeline management. Its drag-and-drop interface makes it easy to visualize your sales process and move deals through the pipeline. You can customize your pipeline stages to match your unique sales workflow.
• Close: Close also offers robust pipeline management features, but they're less visually intuitive than Pipedrive's. You can create custom pipelines and track deals, but getting a clear overview of your sales process takes a bit more effort.

Automation Features

• Pipedrive: Pipedrive offers a solid set of automation features, including email automation, task management, and workflow automation. You can automate repetitive tasks to save time and improve efficiency.
• Close: Close takes automation to the next level with powerful built-in calling and email sequences. You can automate your outreach and follow-up process, from initial contact to closing the deal.

Communication Tools

• Pipedrive: While Pipedrive doesn't have built-in calling, it integrates with other tools like Zoom and Google Meet for video conferencing. You can also send emails and track communication within the platform.
• Close: Close stands out with its built-in power dialer and email capabilities. You can make and receive calls, send emails, and track all communication without leaving the platform, making it a truly sales-focused CRM.

Reporting and Analytics

• Pipedrive: Pipedrive offers basic reporting and analytics to track sales activities and performance. You can generate reports on deals won, revenue, and other vital metrics. However, its reporting capabilities are not as advanced as Close's.
• Close: Close provides detailed reports and analytics that give you deep insights into your sales performance. You can track key metrics, identify trends, and make data-driven decisions to improve your sales process.

Integrations with Other Tools

• Pipedrive: Pipedrive integrates with over 300 other tools, including popular apps like Google Workspace, Slack, and Zapier. This allows you to connect your CRM with the different daily tools you use.
• Close: Close also offers a wide range of integrations, though not as extensive as Pipedrive's. You can connect with popular marketing automation tools, email marketing platforms, and other business apps.

Pricing and Value for Small Businesses

• Pipedrive: Pipedrive's affordable pricing makes it an excellent option for small businesses. Its Essential plan offers all the basic features you need to get started at a very reasonable price.
• Close: Close is a more premium option with a higher starting price. While it offers powerful features, it may not be the most budget-friendly choice for small businesses with limited resources.

What to Look For When Choosing a CRM Platform?

• Your specific needs: Consider your sales process, team size, and budget. What features are essential for your business?
• Ease of use: Choose a CRM that's easy to learn and use. You don't want to waste time struggling with a complex interface.
• Scalability: Consider whether the CRM can grow with your business. Will it still meet your needs as your team expands?
• Customer support: Make sure the CRM provider offers reliable customer support if you need help.
• Mobile access: If your sales team is often on the go, choose a CRM with a mobile app that allows them to access data and manage deals from anywhere.
• Trial period: Take advantage of free trials to test different CRMs before committing to a purchase.
• Customization options: Can you customize the CRM to fit your workflow and sales process?
• Reporting and analytics: How robust are the reporting features? Can you track the metrics that matter most to your business?
• Integrations: Does the CRM integrate with your other tools, such as email marketing platforms, accounting software, and marketing automation tools?
• Security: How secure is your data within the CRM? Look for features like data encryption and two-factor authentication.
• User reviews: Read reviews from other users to get a sense of their experiences with the CRM.

Final Verdict (Our Pick)

So, which CRM comes out on top? For us, it's Close. Why? Because it simply has more features.

Close gives you everything you need to manage your sales, all in one place.

You get a built-in predictive dialer, powerful email sequences, and detailed reports. You can customize it with custom fields to fit your needs.

While Pipedrive is a great option, especially if you want a free plan, Close offers more functionality.

It integrates with other apps, so you can connect it to the tools you already use.

We've spent weeks testing these CRMs, and Close consistently impressed us. If you want to boost your sales, check out Close's site. You can even try it for free!

Frequently Asked Questions