Choosing the right CRM can feel like picking out a new car.
There are many options, features, and price points – where do you begin?
If you’ve narrowed it down to Pipedrive vs Monday, you’re already on the right track.
These are two of the most popular CRMs, but which one will be the best in 2025?
In this Pipedrive vs Monday matchup, we’ll explain everything you need to know, from features and pricing to ease of use and integrations.
You’ll have a clear winner for your business needs by the end.
Let’s dive in!
Pipedrive vs Monday Overview
We’ve spent weeks testing both Pipedrive and Monday to give you the most accurate comparison.
We’ve explored their features, built sales pipelines, and contacted their customer support teams.
This hands-on experience gives us a very unique perspective to help you choose the right CRM.
Want a CRM that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!
Pricing: It has a free plan. The premium plan starts at $24/month.
Key Features:
- Visual sales pipelines
- Customizable reports
- Mobile app
Want a CRM that's as flexible as your marketing needs? Start your free trial of Monday CRM!
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Visual Workflow Management
- Collaboration Tools
- Integrations
What is Pipedrive?
Ever wish you had a personal assistant for your sales team?
That's Pipedrive in a nutshell. This CRM is built specifically for salespeople.
It helps you manage leads, track deals, and automate tasks.
Think of it as your command center for closing deals. No more juggling spreadsheets and sticky notes!
Want a CRM that's laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
Pipedrive keeps things straightforward. Here's what it does best:
- Visual sales pipeline: See all your deals in one place, from initial contact to closing.
- Activity reminders: Never miss a follow-up with automated reminders and notifications.
- Customizable reports: Track your sales performance with detailed reports and insights.
- Mobile app: Manage your deals and contacts on the go with their mobile app.
- Integrations: Connect Pipedrive with other tools you use, like email marketing platforms and calendars.
Pricing
Pipedrive offers a range of plans to fit your budget and needs. They have a 14-day free trial, so you could try before you buy!
- Essential: $24/month
- Advanced: $44/month
- Professional: $64/month
- Power: $79/month
- Enterprise: $129/month
Pros
Cons
What is Monday?
Need a tool to organize everything and everyone? That's where Monday shines.
It's more than just a CRM. Think of it as a flexible work operating system.
You can manage projects, track marketing campaigns, and even plan events.
It's like having a digital whiteboard, but it's way more powerful.
Join over 150,000 teams worldwide who rely on Monday.com to streamline their workflows & boost productivity. Explore the platform's full potential.
Key Benefits
- Visual Workflows: See your projects come to life with colorful boards and timelines. It's like a Kanban board on steroids!
- Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
- Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
- Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.
Pricing
Monday CRM offers a free plan for individuals, but to get the most out of it, you'll want a paid plan. Here's the breakdown:
- Free: Up to 3 boards, Unlimited docs, 200 templates.
- Basic: $9/month: Unlimited free viewer, Unlimited items, 500 file storage.
- Standard: $12 per user/month: Timeline & client views, Calendar view.
- Pro $19 per user/month: Private boards, Time tracking, Formula Column.
- Enterprise: Custom pricing.
Pipedrive vs Monday Feature Comparison
Let's get down to the nitty-gritty and see how these two CRMs stack up feature by feature.
Both offer a ton of functionality, but there are some key differences to consider.
Contact Management
Both Pipedrive and Monday excel at contact management.
You can easily store & organize customer data, track sales and customer interactions, and segment contacts for targeted outreach.
However, Monday CRM offers more flexibility for customizing contact views and fields, which can be helpful for businesses with complex needs.
Deal Management
Deal management is where Pipedrive truly shines.
Its sales CRM platform is built around a visual pipeline management system that makes it easy to track deals from start to finish.
You can drag and drop deals across different stages, set deadlines, and assign tasks to sales representatives.
While Monday offers deal management features, its interface isn't as streamlined for this specific purpose.
Sales Cycle Visualization
Pipedrive provides a clear and intuitive visualization of your sales cycle.
Its pipeline view lets you see exactly where each deal stands and identify bottlenecks.
Monday CRM also offers visual dashboards, focusing on overall project management rather than the specific sales cycle stages.
Workflow Automation
Both platforms offer robust workflow automation capabilities.
You can simply automate tasks like sending emails, updating deal stages, and creating follow-up reminders.
Monday has a slight edge here with its more visual and flexible automation builder.
It allows for more complex automation and integrates seamlessly with other project management software features.
Marketing Automation Features
While both platforms offer some marketing automation features, they are not their primary focus.
Pipedrive offers essential email marketing and lead generation tools, while Monday allows you to track marketing campaigns and integrate them with popular marketing platforms.
If you need advanced marketing automation, you might need to consider integrating with a dedicated tool.
Integrations
Both CRM platforms offer various integrations with other popular business tools.
Pipedrive boasts 270+ integrations, while Monday offers 350+.
You can connect with tools like Gmail, Slack, Microsoft Teams, and more.
Both platforms also offer open APIs for custom integrations.
Sales Activity Tracking
Both platforms allow you to track sales activities like emails, calls, and meetings.
This helps you understand how your sales representatives spend their time and identify areas for improvement.
Monday sales CRM offers more comprehensive activity tracking with its ability to log custom activities and track time spent on tasks.
What to Look for in a CRM Platform?
- Your specific needs: Don't get caught up in fancy features you won't use. Focus on what the team needs to succeed.
- Ease of use: A CRM is only helpful if your team uses it. Choose a platform that's intuitive and easy to navigate.
- Scalability: Think about your future needs. Can the CRM grow with your business?
- Customer support: Problems happen. Make sure the CRM provider offers reliable support when you need it.
- Budget: CRM pricing can vary widely. Find a solution that fits the budget without sacrificing essential features.
- Trial period: Most CRMs offer a free trial. Take advantage of this to easily test the platform before committing.
- Mobile access: If you need to access your CRM on the go, make sure the platform has a robust mobile app.
- Reporting and analytics: Track your progress & identify areas for improvement with detailed reports.
- Security: Your customer data is valuable. Choose a CRM with solid security features.
Final Verdict (Our Pick)
Choosing between Pipedrive and Monday depends on your specific needs.
If your primary focus is customer relationship management within a sales-driven environment, Pipedrive's laser focus and intuitive interface make it a clear winner.
However, if you need a more versatile work operating system to manage projects, collaborate with teams, and handle a broader range of tasks beyond sales.
Monday's flexibility and powerful features take the lead.
Ultimately, the best way to decide is to try both platforms yourself.
Please take advantage of their free trials and see which fits your workflow and preferences better.
Remember, the right CRM can significantly impact your team's productivity and success, so choose wisely!
We've helped countless businesses find the perfect CRM solution, and we're confident this guide will help you do the same.
Frequently Asked Questions
Is Pipedrive or Monday better for small businesses?
Both are great options, but Monday might be slightly better for small businesses due to its lower starting price and more flexible plans. Pipedrive, however, is still very affordable and easy to use, making it a strong contender.
Can I import my data from existing CRM to Pipedrive or Monday?
Yes, both platforms allow you to import data from other CRMs. They offer import tools and support documentation to help you through the process.
Does Pipedrive or Monday offer mobile apps?
Yes, both offer mobile apps for iOS and Android devices. This allows you to access your CRM data and manage your sales pipeline on the go.
Which platform has better customer support?
Both Pipedrive and Monday offer excellent customer support. They provide resources like knowledge bases, tutorials, and email support. Monday also offers live chat and phone support on some plans.
What if I need more advanced features than the basic plans?
Both platforms offer tiered pricing plans with increasing functionality. Users can upgrade to a higher plan to access features like advanced reporting, automation, and integrations.
