Choosing the right CRM can feel like trying to pick a favorite child – impossible!
They all promise to make your life easier, but which one actually delivers?
If smooth integrations with your favorite tools are top priority, then this showdown between Pipedrive and ClickUp is for you.
We’re diving deep into how these Pipedrive vs ClickUp popular CRMs stack up when connecting with other platforms.
Get ready to discover which one comes out on top for building a seamless and efficient workflow in 2025. Let’s get started!
Pipedrive vs ClickUp: Overview
To give you the most accurate comparison, we’ve spent weeks testing both Pipedrive and ClickUp.
We’ve explored their features, poked around their interfaces, and even built out sample workflows to see how they handle real-world tasks.
We’re sharing our insights to help you make the right choice.
Boost your sales by 28% (like Pipedrive users do!) with their visual pipeline and powerful automation. Start your 14-day free trial today!
Pricing: It has a free plan. Paid plan starts at $24/month
Key Features:
- Lead Management
- Sales Automation
- Communications Tracking
Boost productivity by 25%! ClickUp helps you manage sales, projects, docs, and more. Unlock your team's potential today!
Pricing: It has a free plan. Premium plan starts at $7/month.
Key Features:
- Task Management
- Project Management
- Document Collaboration
What is Pipedrive?
Ever wish you had a personal assistant for your sales team?
That's Pipedrive in a nutshell. It's a CRM that's laser-focused on helping you sell more.
Think of it as your command center for all things sales. You can track deals, manage contacts, and automate tasks.
It's designed to be visual and intuitive, so you can see exactly where you stand with every deal.
No more getting lost in spreadsheets!
Want a CRM that's laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- Boost sales performance by 28%. (Source: Pipedrive)
- Close deals 27% faster. (Source: Pipedrive)
- Visualize your sales pipeline with ease.
- Automate repetitive tasks to save time.
- Access robust reporting and analytics.
Pricing
Pipedrive offers you a 14-day free trial, so you can test it out before committing. Here's a quick look at their plans:
- Essential: $24/month Lead, calendar, and pipeline management.
- Advanced: $44/month Full email sync with templates, open and click tracking, and group emailing.
- Professional: $64/month AI-powered sales Assistant and emailing tools.
- Power: $79/month Project planning, tracking and delivery, Phone support.
- Enterprise: $129/month Enhanced security preference, Unlimited reports and customizations.
Pros
Cons
What is ClickUp?
Imagine a giant whiteboard where you can organize everything – that's ClickUp!
It's way more than just a CRM. ClickUp wants to be your one-stop shop for managing work.
Think tasks, projects, docs, goals, even email. It's super flexible and customizable, so you can make it fit your team's exact needs.
Want a CRM that's laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- Boost productivity by up to 25%. (Source: ClickUp)
- Save 40+ hours per week by streamlining workflows. (Source: ClickUp)
- Customize everything to fit your needs.
- Collaborate with your team in real time.
- Automate tasks and workflows with ease.
Pricing
ClickUp has a generous free plan, which is excellent for individuals and small teams. Here's how their paid plans stack up:
- Free Forever: Perfect for personal use or small teams with basic needs.
- Unlimited: $7 per user per month. Offers unlimited tasks and storage, plus collaboration features.
- Business: $12 per user per month. Adds advanced features like goals, portfolios, and custom fields.
- Enterprise: Contact ClickUp for pricing.
Pros
Cons
Pipedrive vs ClickUp: Feature Comparison
Ready for a head-to-head matchup? Let's break down how Pipedrive and ClickUp compare across seven essential features.
This detailed analysis will help you choose the platform that best aligns with your needs.
Sales Pipeline Management
- Pipedrive:
- Visually intuitive interface for easy pipeline management.
- Customizable pipelines to match your sales process.
- Automation features to streamline tasks and manage sales pipelines efficiently.
- Clear overview of sales progress for effective account management.
- ClickUp:
- Can manage sales pipelines using custom lists and views within its project management platform.
- More setup is required compared to Pipedrive for pipeline management.
- Integration with other project management tools.
- It may be less visually appealing for dedicated pipeline management.
Verdict: Pipedrive wins for dedicated sales pipeline management due to its focused design and user-friendly interface.
Project Management
- Pipedrive:
- Basic project management capabilities.
- Lacks advanced features found in dedicated project management platforms.
- ClickUp:
- Comprehensive project management tool with Gantt charts, Kanban boards, and more.
- Effectively manage complex projects and track progress using its project management platform.
- Robust collaboration tools for team projects.
Verdict: ClickUp is the clear winner for project management, offering extensive features and flexibility.
Reporting Tools
- Pipedrive:
- Focuses on sales performance reporting tools (revenue, deals won/lost, etc.).
- Visually appealing and easy-to-understand reports for effective account management.
- Limited customization options within its reporting tools.
- ClickUp:
- A more comprehensive range of reporting tools, including custom dashboards and sprint widgets.
- Track progress across projects and analyze team performance with comprehensive reporting tools.
- More customization options for in-depth analysis using its reporting tools.
Verdict: ClickUp edges out Pipedrive in reporting due to its broader range of options and customization capabilities.
Customer Relationship Management (CRM)
- Pipedrive:
- Dedicated customer relationship management (CRM) with a strong focus on sales.
- Manages customer data, tracks interactions, and nurtures leads.
- Excels at managing the sales process and building customer relationships as a comprehensive CRM.
- ClickUp:
- It can be function as a customer relationship management (CRM), but it's not its primary function.
- Stores customer data, tracks communications and manages contacts.
- Lacks specialized features found in dedicated CRMs.
Verdict: Pipedrive is the better choice for businesses needing a dedicated customer relationship management (CRM) solution with a sales focus.
Collaboration Tools
- Pipedrive:
- Collaboration tools centered around sales teams (sharing deals, assigning tasks).
- It's notLess extensive than ClickUp's collaboration tools.
- ClickUp:
- Wide range of collaboration tools (real-time chat, document editing, task assignments).
- Facilitates seamless teamwork and communication across projects with its diverse collaboration tools.
Verdict: ClickUp wins in collaboration due to its more comprehensive range of features and focus on team communication.
Integrations
- Pipedrive:
- Offers a decent number of integrations with popular tools (Google Workspace, Zapier).
- Integration library less extensive than ClickUp's.
- ClickUp:
- Vast library of integrations with over 1,000 apps (Slack, Google Drive, Zoom).
- Enables seamless workflow and data centralization through its extensive features and integrations.
Verdict: ClickUp takes the crown for integrations due to its extensive library and connectivity.
Pricing
- Pipedrive:
- Competitive pricing starts at $24 per user per month.
- Limited free plan.
- Advanced features require higher-tier plans.
| Plan Name | Features | Price per user/month |
|---|---|---|
| Essential | Lead management, Deals, Contacts, Activities, Email integration | $24 |
| Advanced | Essential features + Workflow automation, Products catalog, Email tracking, 2-way email sync | $44 |
| Professional | Advanced features + Team management, Revenue forecasting, Custom fields & reports, Public API | $64 |
| Power | Professional features + Unlimited custom reports, Security alerts, Phone support, Onboarding program | $79 |
| Enterprise | All featured unlocked | $129 |
- ClickUp:
- Generous free plan for individuals and small teams.
- Competitively priced paid plans start at $7 per user per month.
| Plan | Features | Price per user/month |
|---|---|---|
| Free Forever | Perfect for personal use or small teams with basic needs. | $0 |
| Unlimited | Offers unlimited tasks and storage, plus collaboration features. | $7 |
| Business | Adds advanced features like goals, portfolios, and custom fields. | $12 |
| Enterprise | Adds advanced features like goals, portfolios, and custom fields. | Contact For Pricing |
Verdict: ClickUp offers more value for its price, especially with its free plan and affordable paid options.
In Conclusion:
Both Pipedrive and ClickUp are potent tools with unique strengths.
Pipedrive excels at sales pipeline management and customer relationship management, while ClickUp shines in project management, collaboration, and overall versatility.
The best choice depended on your specific needs and priorities.
What to Look for When Choosing a CRM Platform?
- Specific Needs: Consider your team's size, budget, and core features you need most. Do you need a dedicated sales CRM or a more versatile project management platform?
- Ease of Use: Choose a CRM with an intuitive interface and a manageable learning curve, especially if you have a team with varying tech skills.
- Integrations: Check if the CRM integrates with your existing tools (email marketing, calendars, etc.). This can save you time and streamline your workflow.
- Scalability: Consider whether the CRM can grow with your business. Can it handle more users, data, and complexity as your needs evolve?
- Customer Support: Look for a CRM provider with responsive and helpful customer support in case you encounter any issues.
- Mobile Access: If your team worked remotely or on the go, a mobile app is essential for accessing your CRM from anywhere.
- Security: Ensure the CRM has robust security measures to protect your sensitive customer data.
- Free Trial: Take advantage of the free trials to test different CRMs and see which fits your team best.
Final Verdict (Our Pick)
So, who wins this CRM showdown? It's a close call, but we choose ClickUp! Why?
Because it's like a Swiss Army knife for your business, need to manage projects?
Check. Want to track sales and forecast revenue? Check. How about collaborating with your team?
Check again! ClickUp does it all. Plus, it's super flexible and has a fantastic free plan.
Pipedrive is awesome if your main focus is sales. However, ClickUp offers more for your money, especially if you need a tool to manage all aspects of your work.
We've spent weeks testing these platforms so that you can trust our expert opinion. Ready to give ClickUp a try?
Frequently Asked Questions
Which is better for small businesses, Pipedrive or ClickUp?
ClickUp is generally better for small businesses due to its generous free plan and affordable paid options. It offers a vast range of features, making it a versatile tool for the managing multiple aspects of your business.
Is Pipedrive easier to use than ClickUp?
Yes, Pipedrive is generally more straightforward to use, especially for beginners. Its interface is more intuitive and focused on sales pipeline management. ClickUp, while powerful, has a steeper learning curve due to its extensive features.
Can I use Pipedrive and ClickUp together?
Yes, you can integrate Pipedrive and ClickUp using third-party tools like Zapier. This lets you combine Pipedrive's sales-focused features with ClickUp's project management capabilities.
Which platform has better customer support?
Pipedrive is generally known for its excellent customer support, offering various channels like live chat, email, and phone support. ClickUp's customer support has been reported to be less responsive at times.
Does ClickUp offer a free trial?
Yes, ClickUp offers a free plan with unlimited users and tasks, making it an excellent option for trying out the platform before you committing to a paid plan. Pipedrive provides a 14-day free trial for its paid plans.
