Choosing the right CRM can feel like picking out a new car.
There are many options, features, and price points – where do you begin?
If you’ve narrowed it down to Keap and Copper CRM, you’re off to a great start.
Both are popular choices, but some key differences might make one a better fit for your business than the other.
In this post, we’ll compare Keap vs Copper CRM so you can confidently choose the best CRM for your needs in 2025.
Keap vs Copper CRM Overview
To give you the most accurate comparison, we’ve spent weeks testing Keap and Copper CRM, diving deep into their features, ease of use, and pricing.
This hands-on experience allows us to highlight each platform’s strengths and weaknesses, helping you make an informed decision.
Ready to see if Keap is the CRM you’ve been looking for? See how it can change your Business!
Pricing: It has a free plan. Paid plan starts at $299/month
Key Features:
- Sales and Marketing Automation
- Email Marketing
- Reporting and Analytics
Want a CRM that seamlessly integrates with your Google apps? Try Copper CRM for free!
Pricing: It has a free plan. The premium plan starts at $12/month.
Key Features:
- Google Workspace Integration
- Contact Management
- Pipeline Management
What is Keap?
Keap is like your all-in-one business assistant. It combines sales and marketing tools into one platform.
Think of it as having your CRM, email marketing, and automation all in one place.
This helps you save time & streamline your processes.
Keap is excellent for small businesses that want to grow without juggling a ton of different software.
Ready to see if Keap is the CRM you've been looking for? Thousands of businesses trust Keap. Join them and see how it can change your Business!
Key Benefits
Keap's strengths lie in its automation capabilities and e-commerce integrations. Here are some of its best features:
- Visual campaign builder: Easily create automated email sequences and workflows to nurture leads and close sales.
- E-commerce integrations: Connect your online store and automate order processing, fulfillment, and customer follow-up.
- Sales pipeline management: Track deals, manage your sales process, and identify bottlenecks.
- Appointments and scheduling: Schedule meetings and appointments with ease, eliminating back-and-forth emails.
- Detailed reporting and analytics: Track your progress, identify areas for improvement, and make data-driven decisions.
Pricing
Pricing: Starts at $299/month and chat them to get their features.
Pros
Cons
What is Copper CRM?
Ever wish your CRM lived right inside your Gmail? That's Copper!
It's designed to work seamlessly with Google Workspace.
You can manage contacts, track deals, and send emails without leaving your inbox.
Pretty neat?
Copper is perfect for businesses that rely heavily on Google Workspace and want a CRM that integrates effortlessly.
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace. Try Copper CRM pricing and experience the difference today.
Key Benefits
Copper CRM shines when it comes to simplicity and integration. Here's what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Intuitive interface: Copper is easy to navigate, even for CRM beginners.
- Visual pipeline management: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Pricing
Copper CRM offers a free trial to get you started. Paid plans are totally based on the number of users and features you need:
- Starter: $12/user per month - !000 contact limit.
- Basic: $29/user per month - This plan provides essential CRM features for small teams.
- Professional: $69/user per month—This plan adds more advanced features, such as workflow automation & reporting.
- Business: $134/user per month - This plan is designed for larger teams and includes premium support and integrations.
Pros
Cons
Keap vs. Copper CRM Feature Comparison
Now, let's dive deeper and compare Keap and Copper CRM head-to-head across some key features.
This will help you compare them and determine which one might be a better fit for your business needs.
Free Version
- KeapThere is no free version. They offer a 14-day free trial, but you must choose a paid plan afterward.
- Copper: There is no free forever plan, but they offer a longer free trial period than Keap.
Mobile Access
- Keap offers a mobile app (iOS and Android) with core CRM functionality. The app allows users to manage contacts, track deals, and access key information on the go.
- Copper also has a mobile app, but some users find its functionality and interface less intuitive than Keap's.
Integrations
- Keap: Integrates with a wide range of third-party apps, but its focus is on business operations; it has strong integrations for payments, e-commerce, and other business tools.
- Copper: Excels at Google Workspace integration, making it a easy choice for businesses heavily reliant on those tools.
Automation
- Keap: A true powerhouse when it comes to automation. It offers so many automation capabilities for both sales and marketing tasks.
- Copper: Offers some automation features, but they aren't as robust as Keap's.
Ease of Use
- Keap: Generally user-friendly, but some more advanced features can have a learning curve.
- Copper: Known for its intuitive interface and ease of use, especially if you're already familiar with Google Workspace.
Contact Management
- Keap: Provides robust contact management features, allowing you to store detailed customer data and segment your audience.
- Copper: It also offers solid contact management, focusing on streamlining communication and tracking interactions within Gmail.
Reporting
- Keap offers a decent range of reporting options, but some users find them less comprehensive than other CRM software.
- Copper: Provides essential reporting features, but you might need to upgrade to access more advanced analytics.
This detailed comparison helps you determine which CRM best suits your needs.
If you're still unsure, take advantage of Keap CRM and Copper's complimentary trials to test them out for yourself.
Just ensure your site correctly displays the trial signup form – you don't want to miss out because of a technical glitch!
And remember, once your verification is successful, waiting on the other side is a CRM ready to streamline your business operations! (Just a little humor to brighten your day. 😉)
What to Look for in a CRM Platform?
- Your specific needs: Consider your business size, industry, and the problems you're trying to solve with a CRM.
- Ease of use: Choose a CRM that your team will use. Look for an intuitive interface and features that match your workflow.
- Integrations: Make sure the CRM integrates with the other tools you rely on, email just like marketing platforms, accounting software, and e-commerce platforms.
- Scalability: Think about your future needs. Can the CRM grow with your business?
- Customer support: Choose a CRM provider with excellent customer support if you need help.
- Budget: Determine your budget and find a CRM that offers the best value for your money.
- Mobile access: If you need to access your CRM on the go, ensure the mobile app is user-friendly and functional.
- Security: Ensure the CRM has robust security measures to protect sensitive customer data.
Final Verdict (Our Pick)
While Keap and Copper are powerful CRM tools, Copper emerges as our top pick for businesses seeking a cost-effective solution that seamlessly integrates with Google Workspace.
Its intuitive design makes it very easy to use, especially if you live in your Gmail inbox like we do!
However, Keap offers more features and robust automation capabilities, making it a strong contender for businesses with complex sales and marketing needs.
Ultimately, the best choice totally depends on the specific requirements and budget.
We've done the heavy lifting by providing a detailed comparison of these two leading CRMs.
Now, it's your turn to explore! Take advantage of the free trials to see which platform best suits your workflow.
But first, here's a friendly reminder to ensure your site correctly displays the trial signup form – no one wants to encounter a frustrating "ray ID" error message when trying to improve their business!
And remember, once your verification successful waiting on the other side is a CRM ready to revolutionize your business operations!
Frequently Asked Questions
Which CRM is easier to use, Keap or Copper?
Copper generally has a more user-friendly interface, especially if you're familiar with Google Workspace. Keap is also easy to navigate, but some advanced features might take longer to master.
Does Keap or Copper offer better automation features?
Keap takes the lead in automation. It provides a broader range of automation capabilities for sales and marketing tasks, allowing you to streamline more of your workflow.
Can I use Keap or Copper for free?
Keap and Copper offers an entirely free plan. However, both provide free trials so you can simply test out their features before committing to a paid subscription. Just ensure you can view this site properly to access those free trials!
Which CRM is best for small businesses?
Both Keap and Copper can be great for small businesses. Copper's affordability and ease of use make it a good starting point. Keap, with its more advanced features, might be a better choice for growing businesses with more complex needs.
What kind of customer support do Keap and Copper offer?
Both companies provide various support channels, including email, phone, and online resources. Keap is known for its excellent customer support, while Copper's support options vary depending on your subscription level.
