Feeling trapped in a digital dungeon of clunky software and endless frustration? You’re not alone.
Many businesses find themselves stuck with tools that hinder rather than help their workflow.
If Bitrix24 feels like more of a burden than a blessing, it’s time for a change.
In this post, we’ll unlock the door to freedom with the 15 best Bitrix24 alternatives to boost your productivity in 2025.
We’ll explore options that are easier to use, more affordable, and packed with features that make sense for your business.
Are you ready to escape the software struggle and enter a world of seamless collaboration and efficient workflows? Let’s dive in!
What is the Best Bitrix24 Alternative for Your Business?
Choosing the right software can be tricky. It’s like finding the perfect pair of shoes—they must fit just right!
To help you, we’ve compiled a list of the top Bitrix24 alternatives.
These tools offer fantastic features and can make your work life way easier.
Let’s find the perfect fit for you!
1. Pipedrive
Want a CRM that’s laser-focused on sales? That’s Pipedrive.
It’s all about visually tracking your deals from start to finish.
Think of it like a Kanban board for your sales process.
You can drag and drop deals through your pipeline, see where things stand at a glance, and keep your team on track. No fuss, just results.
Our Take
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
Key Benefits
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
Pricing
- Essential: $24/seat per month.
- Advanced: $44/seat per month.
- Professional: $64/seat per month.
- Power: $79/seat per month.
- Enterprise: $129/seat per month.
Pros
Cons
2. Keap
Keap (formerly Infusionsoft) combines CRM with powerful marketing automation.
It’s a good choice for small businesses that want to nurture leads and automate their marketing.
Keap can be a bit pricey, but it’s a robust solution.
Our Take
Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.
Key Benefits
- Built-in email marketing: Send targeted emails to your audience.
- Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
- Sales pipeline management: Track your deals and identify opportunities.
- Ecommerce integrations: Connect Keap with your online store to manage orders and customers.
Pricing
Keap offers a free trial and a simple pricing structure to get you started.
- Starting at $299/month for 2 users and 1500 contacts.
Pros
Cons
3. ActiveCampaign
ActiveCampaign is another CRM with a strong emphasis on marketing automation.
It offers advanced features like email marketing, segmentation, and automation workflows.
If you’re looking to take your marketing to the next level, ActiveCampaign is worth checking out.
Our Take
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
Key Benefits
- Advanced automation: Create complex workflows to nurture leads and automate tasks.
- Email marketing powerhouse: Send beautiful and effective email campaigns.
- Built-in CRM: Manage contacts and track interactions.
- Segmentation and personalization: Target specific groups of contacts with personalized messages.
Pricing
- Starter: $15/month for 1 user.
- Plus: $49/month for 1 user.
- Pro: $79/month for 3 user.
- Enterprise: $145/month for 5 user.
Pros
Cons
4. Gohighlevel
GoHighLevel is like the Swiss Army knife of CRMs.
It’s packed with features, including marketing automation, a website builder, and even a call tracking system. 4It’s a bit more expensive than some other options, but you get a lot of bang for your buck.
GoHighLevel is a good choice if you want an all-in-one solution to manage your sales and marketing.
It’s especially popular with agencies and marketing teams.
Our Take
GoHighLevel is a solid choice for agencies and businesses that need a comprehensive marketing solution. The automation features are top-notch, and the white-labeling options are a big plus. However, the pricing may be a barrier for some, and the sheer number of features can feel overwhelming at first.
Key Benefits
- Automation powerhouse: GoHighLevel lets you automate pretty much anything, from email sequences to appointment scheduling. This frees up your time to focus on what matters most.
- White-label friendly: Want to offer these tools to your clients under your own brand? GoHighLevel makes it easy with white-labeling options.
- Built-in courses and training: They have a ton of resources to help you learn the platform and get the most out of it.
Pricing
- Starter: $97/seat per month.
- Unlimited: $297/seat per month.
Pros
Cons
5. Instantly
Instantly is a CRM that helps businesses personalize their outreach and improve their email deliverability.
It offers features like email warm-up, automated email sequences, and personalized cold emails.
Instantly is a good choice for businesses that want to improve their email marketing results.
Our Take
Instantly is a valuable tool for businesses that want to ramp up their outreach efforts. However, it’s important to note that it’s primarily an outreach platform, not a complete CRM solution.
Key Benefits
- Multi-channel outreach: Connect with prospects through email, LinkedIn, Twitter, and more.
- Personalized messaging: Tailor your messages to each recipient.
- Automated follow-ups: Stay top-of-mind without lifting a finger.
- Detailed analytics: Track your progress and identify what’s working.
Pricing
- Growth: $37/month for 5000 emails
- Hypergrowth: $97/month for 100000 emails
- Light Speed: $358/month for 500000 emails
Pros
Cons
6. HubSpot
HubSpot is a popular choice for businesses of all sizes.
It’s known for its user-friendly interface and comprehensive features.
You get a lot with HubSpot, including sales tools, marketing automation, and customer service features.
And the best part? They have a free plan that’s perfect for small businesses to get started.
If you’re looking for a well-rounded CRM with a strong reputation, HubSpot is a solid option.
Our Take
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
Key Benefits
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
Pricing
- Marketing Hub Starter: $20/month/seat
- Starter Custom Platform: $20/month/seat
- Marketing Hub Professional: $890/month/seat
- Marketing Hub Enterprise: Custom Pricing.
Pros
Cons
7. Salesforce
Salesmate is a CRM that’s designed to help sales teams close more deals.
It offers features like built-in calling, email tracking, and sales automation.
Salesmate is a good choice for businesses that want a sales-focused CRM with a modern interface.
Our Take
Salesforce is a powerful CRM solution ideal for businesses with complex needs and a growing team. However, it may not be the best fit for small businesses or those new to CRM.
Key Benefits
- Highly customizable: Tailor the platform to the specific needs.
- Scalable for growth: Easily adapt as your business expands.
- Large app marketplace: Extend functionality with a variety of integrations.
- Strong reputation and reliability: Trusted by many large enterprises.
Pricing
- Starter Suite: $25/user per month
- Pro Suite: $100/user per month
- Enterprise: $165/user per month
- Unlimited: $330/user per month
- Einstein 1 Sales: $500/user per month
Pros
Cons
8. Creatio CRM
Creatio CRM is a low-code platform that allows businesses to customize their CRM to fit their exact needs.
It offers a visual workflow builder and a range of pre-built solutions for different industries.
If you need a highly customizable CRM, Creatio is a good option.
Our Take
Creatio CRM is a powerful solution for businesses that need a highly customizable CRM. However, it may not be the best fit for those new to CRM or with limited technical resources.
Key Benefits
- Low-code platform: Customize and automate your workflows without coding.
- Visual process designer: Easily map out and manage your sales processes.
- AI-powered features: Get insights and predictions to improve your sales performance.
- Scalable for growth: Adapt the platform as your business evolves.
Pricing
- Growth: $25/user per month.
- Enterprise: $55/user per month.
- Unlimited: $85/user per month.
Pros
Cons
9. Zendesk
Zendesk Sell (formerly Base CRM) is a sales-focused CRM that’s known for its ease of use and affordability.
It’s a good option for small to medium-sized businesses that want a simple and effective way to manage their sales process.
Our Take
Zendesk Sell is a good choice for businesses that want to combine their sales and support efforts. However, it may not be the best choice for companies with complex sales needs.
Key Benefits
- Integrated with Zendesk Support: Connect your sales and support teams.
- Focus on customer interactions: Track all customer communications in one place.
- Easy to use and navigate: User-friendly interface for efficient workflows.
- Built-in reporting and analytics: Track your progress and identify areas for improvement.
Pricing
- Suite Team: $55/user per month.
- Suite Growth: $89/user per month.
- Suite Professional: $115 per month.
- Suite Enterprise; Custom Pricing.
Pros
Cons
10. Monday CRM
Monday.com is a popular project management platform that also offers CRM functionality.
It’s a great choice for teams that want to manage their projects and customer relationships in one central hub.
Think of it as a visual and collaborative platform that brings your work and customer interactions together.
Our Take
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.
Key Benefits
- Visually appealing interface: Easy to navigate and understand.
- Flexible and customizable: Adapt the platform to your specific needs.
- Collaboration features: Work seamlessly with your team.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Free: $0/ 2 seats per month
- Basic: $9/ seat per month
- Standard: $12/seat per month
- Pro: $19/ seat per month
- Enterprise: Custom pricing.
Pros
Cons
11. Thryv
Ever wish you could manage everything in one place? That’s the idea behind Thryv!
It’s an all-in-one platform for small businesses. Think of it as your central hub for CRM, marketing, payments, and even scheduling appointments.
It’s designed to save you time and keep everything organized.
If you’re looking to streamline your operations and ditch the scattered tools, Thryv might be just what you need.
Our Take
Thryv gets an 8/10 because it’s a solid all-in-one solution for small businesses. It’s user-friendly and offers a wide range of features. The only downsides are the limited customization options and the higher price point compared to some other CRMs.
Key Benefits
- Centralized platform: Manage your CRM, marketing, payments, and scheduling all in one place.
- Reputation management: Monitor and improve your online reviews across 100+ sites.
- Automated marketing: Send targeted emails and texts to nurture leads and drive engagement.
- Online scheduling: Let clients book appointments online 24/7.
- Payment processing: Accept payments online and in person.
- Mobile app: Access your business from anywhere.
Pricing
- Business Center: $171 seats per month.
- Marketing Center: $171 seat per month.
Pros
Cons
12. Copper CRM
Copper is a CRM that’s tightly integrated with Google Workspace.
If your business relies heavily on Google apps, Copper can be a great choice.
It allows you to manage your contacts, deals, and projects without leaving your Gmail inbox.
Our Take
Copper CRM is a very good choice for businesses that rely heavily on Google Workspace and want a simple and efficient CRM solution.
Key Benefits
- Deep Google Workspace integration: Works seamlessly with your favorite Google apps.
- Simple & intuitive interface: Easy to learn and use.
- Automated data entry: Saves you time and reduces manual effort.
- Focus on relationship building: Helps you nurture and strengthen customer relationships.
Pricing
- Starter: $12/seat per month
- Basic: $29/seat per month
- Professional: $69/seat per month
- Business: $134/seat per month
Pros
Cons
13. Close CRM
Close is a CRM that’s designed for sales teams that make a lot of calls.
It offers features like built-in calling, power dialing, and automatic call logging.
Close is a good choice for businesses that want a CRM that helps them increase their sales productivity.
Our Take
Close CRM is a solid choice for sales teams that want a CRM with built-in communication tools and a focus on productivity. Its calling and email features are particularly strong. However, it’s important to consider the limited marketing automation capabilities and potentially higher cost for larger teams.
Key Benefits
- Built-in Calling: Close CRM includes a built-in power dialer and call tracking features, allowing you to make and receive calls directly within the platform.
- Email Automation: Automate your email outreach with sequences, templates, and tracking features to nurture leads and stay top-of-mind.
- Pipeline Management: Visualize and manage your sales pipeline with ease, track deals, and identify bottlenecks.
- Reporting and Analytics: Track your sales performance, identify trends, and make data-driven decisions with Close CRM’s reporting tools.
Pricing
Startup: $59/user per month
Professional: $109/user per month
Enterprise: $149/user per month
Pros
Cons
14. Zoho CRM
Zoho CRM is a comprehensive CRM with a wide range of features and integrations.
It’s a good choice for businesses of all sizes. Zoho CRM offers a free plan for up to three users, making it a good option for small businesses on a budget.
Our Take
Zoho CRM is a solid choice for businesses of all sizes that need a comprehensive and customizable CRM. Its wide range of features, integrations, and affordable pricing make it a popular option. However, it’s important to consider the potential learning curve and interface design compared to some newer CRMs.
Key Benefits
- Scalable for growth: Adapt the platform as your business expands.
- Project management features: Keep your projects organized and on track.
- Customizable dashboards and reports: Get the insights you need to make informed decisions.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Standard: $20/user per month
- Professional: $35/user per month
- Enterprise: $99/user per month
- Ultimate: $65/month
Pros
Cons
15. HoneyBook
HoneyBook is a CRM designed specifically for small businesses and freelancers.
It helps you manage projects, invoices, and client communication all in one place.
If you’re a solopreneur or run a small creative business, HoneyBook is worth considering.
Our Take
HoneyBook is a valuable tool for freelancers and small businesses wanting to simplify client management processes.
Key Benefits
- Project management tools: Keep your projects organized and on track.
- Invoicing and payment processing: Get paid faster and easier.
- Client communication tools: Stay connected with your clients throughout the project lifecycle.
- Beautiful templates and branding: Create professional proposals and contracts.
Pricing
- Starter: $19/month
- Essential: $39/month
- Premium: $79/month
Pros
Cons
Buyers Guide
To curate this list of top-notch Bitrix24 alternatives, we embarked on a thorough research journey.
Considering various factors to ensure we present you with the most accurate and helpful information.
Here’s a glimpse into our research process:
- In-depth Product Exploration: We examined each product’s features, functionalities, and user experience. We also explored project management software, task management, and customer relationship management tools, focusing on how effectively they allow users to assign tasks and manage multiple projects. We paid close attention to features relevant to sales teams, such as customer data management, sales data analysis, and sales operations support.
- To evaluate each product comprehensively, we considered the following:
- Pricing: How much does each product cost? Are there free trials or freemium versions available?
- Key Features: What are the core features of each product? How do they compare to Bitrix24? Do they offer unique functionalities that enhance workflow management and improve the user interface?
- Negatives: What are the limitations of each product? Are there any missing features or drawbacks users should be aware of?
- Support or Refund: What kind of customer support does each product offer? Is there a community forum, live chat, or email support? What is the refund policy?
- User Reviews and Feedback: We scoured user reviews and feedback from various sources to understand real-world experiences with each product, particularly for small and medium businesses. We aimed to identify common pain points and praises to provide a balanced perspective.
- Competitive Analysis: We compared each product’s strengths and weaknesses against Bitrix24 and other alternatives to determine their unique selling points and overall value proposition. This included assessing their data management capabilities and how effectively they cater to different business needs.
- By following this rigorous research process, we’ve ensured that our list of the 15 best Bitrix24 alternatives is comprehensive, accurate, and tailored to your needs.
Wrapping Up
Finding the perfect Bitrix24 alternative can feel like searching for a needle in a haystack.
Hopefully, this guide has shed some light on the top contenders, making your decision easier.
Remember, the “best” option truly depends on your unique needs and priorities.
Whether you can prioritize project management, task management, seamless workflows, or robust customer relationship management (CRM).
There’s a solution out there waiting to elevate your productivity.
We’ve done the heavy lifting by researching pricing, key features, potential negatives, and support options.
Now it’s your turn to explore and choose the perfect fit for your team.
Don’t settle for software that frustrates you – embrace a tool that empowers you to achieve your goals with ease and efficiency!
Frequently Asked Questions
Why should I consider Bitrix24 alternatives?
While Bitrix24 offers many features, it can be complex and overwhelming, especially for small businesses. Alternatives often provide more streamlined project and task management functionalities with a more straightforward user interface.
What are the key features to look for in a Bitrix24 alternative?
Focus on the features that align with your needs. Consider workflow management tools, customer relationship management (CRM) capabilities, the ease of assigning tasks, and the software’s support for multiple projects.
Are there free Bitrix24 alternatives?
Yes! Several alternatives offer free plans with basic features or freemium versions with limited functionality. Explore options like Google Workspace or Trello to get started.
What’s the best alternative for managing customer relationships?
If CRM is a priority, Zoho CRM is a strong contender. It offers robust contact management, sales automation, and marketing tools to streamline your customer data and sales data.
How can I ensure a smooth transition to a new platform?
Look for alternatives offering data migration tools to transfer your existing data from Bitrix24 quickly. Prioritize platforms with excellent customer support and comprehensive onboarding resources to guide you through the process.
