Tired of your CRM feeling like a clunky relic from the past?
Do you wish it could do more to automate your sales process, manage your contacts, and help you close deals? You’re not alone.
Many businesses are finding that Freshsales, while a decent platform, just doesn’t quite cut it anymore.
That’s why we’ve compiled this list of the top 15 Freshsales CRM alternatives for 2025.
Ready to find the perfect CRM to skyrocket your sales? Let’s dive in!
What are the Best Freshsales CRM Alternatives?
Are you looking for CRM software that offers more powerful sales automation and streamlined sales management?
We’ve researched and ranked the top contenders to help you find the perfect fit. Check out our list of the 15 best Freshsales alternatives below!
1. Gohighlevel
GoHighLevel is just like the Swiss Army knife of CRMs. It’s packed with features that do way more than just contact management.
Think marketing automation, landing pages, and even a website builder—all in one place.
It’s a powerhouse for small businesses and marketing agencies that want to streamline everything.
However, it can be expensive and overwhelming for those with more straightforward needs.
Our Take
GoHighLevel is a solid choice for agencies and businesses that need a comprehensive marketing solution. The automation features are top-notch, and the white-labeling options are a big plus. However, the pricing may be a barrier for some, and the sheer number of features can feel overwhelming at first.
Key Benefits
- Automation powerhouse: GoHighLevel lets you automate pretty much anything, from email sequences to appointment scheduling. This frees up your time to focus on what matters most.
- White-label friendly: Want to offer these tools to your clients under your own brand? GoHighLevel makes it easy with white-labeling options.
- Built-in courses and training: They have a ton of resources to help you learn the platform and get the most out of it.
Pricing
- Starter: $97/seat per month.
- Unlimited: $297/seat per month.
Pros
Cons
2. Pipedrive
Pipedrive keeps things simple. It’s all about visually tracking your sales deals. Drag and drop deals through your pipeline.
See where things stand at a glance. No fuss, just results.
Our Take
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
Key Benefits
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
Pricing
Pipedrive offers a 14-day trial to test it before committing. Their paid plans start at $14.90 per user per month (billed annually). Here’s a quick look at what each plan offers:
- Essential: $24/seat per month.
- Advanced: $44/seat per month.
- Professional: $64/seat per month.
- Power: $79/seat per month.
- Enterprise: $129/seat per month.
Pros
Cons
3. Keap
Keap (formerly Infusionsoft) is for small businesses that are serious about growth.
It combines CRM with email marketing and sales automation. Powerful stuff, but it can be a bit complex to learn.
Our Take
Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.
Key Benefits
- Built-in email marketing: Send targeted emails to your audience.
- Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
- Sales pipeline management: Track your deals and identify opportunities.
- Ecommerce integrations: Connect Keap with your online store to manage orders and customers.
Pricing
Keap offers a free trial and a simple pricing structure to get you started.
- Starting at $299/month for 2 users and 1500 contacts.
Pros
Cons
4. ActiveCampaign
ActiveCampaign is a powerful platform that combines email marketing, marketing automation, and CRM capabilities.
It’s a popular choice for businesses looking to nurture leads, automate marketing tasks, and improve customer engagement.
Our Take
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
Key Benefits
- Advanced automation: Create complex workflows to nurture leads and automate tasks.
- Email marketing powerhouse: Send beautiful and effective email campaigns.
- Built-in CRM: Manage contacts and track interactions.
- Segmentation and personalization: Target specific groups of contacts with personalized messages.
Pricing
ActiveCampaign offers a 14-day free trial. Paid plans start at $29 monthly for up to 500 contacts and limited features. Here’s a look at their pricing tiers:
- Starter: $15/month for 1 user.
- Plus: $49/month for 1 user.
- Pro: $79/month for 3 user.
- Enterprise: $145/month for 5 user.
Pros
Cons
5. Instantly
Want to reach more people with your cold emails? Instantly can help.
They’re all about getting your emails noticed and avoiding the dreaded spam folder.
They even have AI tools to help you write better emails. If you’re doing a lot of outreach, Instantly might be your new best friend.
Our Take
Instantly is a valuable tool for businesses that want to ramp up their outreach efforts. However, it’s important to note that it’s primarily an outreach platform, not a complete CRM solution.
Key Benefits
- Multi-channel outreach: Connect with prospects through email, LinkedIn, Twitter, and more.
- Personalized messaging: Tailor your messages to each recipient.
- Automated follow-ups: Stay top-of-mind without lifting a finger.
- Detailed analytics: Track your progress and identify what’s working.
Pricing
- Growth: $37/month for 5000 emails
- Hypergrowth: $97/month for 100000 emails
- Light Speed: $358/month for 500000 emails
Pros
Cons
6. HubSpot
Heard of inbound marketing? HubSpot basically invented it.
They offer a whole suite of tools to attract visitors, convert leads, and keep customers happy.
Think marketing automation, CRM, sales tools, and even a CMS for your website.
They’ve got a free CRM, and their paid plans can get pricey, but they’re packed with features.
Our Take
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
Key Benefits
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
Pricing
- Marketing Hub Starter: $20/month/seat
- Starter Custom Platform: $20/month/seat
- Marketing Hub Professional: $890/month/seat
- Marketing Hub Enterprise: Custom Pricing.
Pros
Cons
7. Salesforce
Salesforce is the big kahuna of CRM. It’s used by tons of huge companies.
Super powerful, but can be expensive and overwhelming for smaller businesses.
Our Take
Salesforce is a powerful CRM solution ideal for businesses with complex needs and a growing team. However, it may not be the best fit for small businesses or those new to CRM.
Key Benefits
- Highly customizable: Tailor the platform to the specific needs.
- Scalable for growth: Easily adapt as your business expands.
- Large app marketplace: Extend functionality with a variety of integrations.
- Strong reputation and reliability: Trusted by many large enterprises.
Pricing
- Starter Suite: $25/user per month
- Pro Suite: $100/user per month
- Enterprise: $165/user per month
- Unlimited: $330/user per month
- Einstein 1 Sales: $500/user per month
Pros
Cons
8. Zendesk
Zendesk is like the superhero of customer support. They’re known for their help desk software that makes it easy to track and solve customer issues.
But they also have a CRM called “Sell”. It’s designed to help your sales team work hand-in-hand with your support team.
So if your sales process involves a lot of customer interaction and ongoing support, Zendesk might be a good fit.
Our Take
Zendesk Sell is a good choice for businesses that want to combine their sales and support efforts. However, it may not be the best choice for companies with complex sales needs.
Key Benefits
- Integrated with Zendesk Support: Connect your sales and support teams.
- Focus on customer interactions: Track all customer communications in one place.
- Easy to use and navigate: User-friendly interface for efficient workflows.
- Built-in reporting and analytics: Track your progress and identify areas for improvement.
Pricing
- Suite Team: $55/user per month.
- Suite Growth: $89/user per month.
- Suite Professional: $115 per month.
- Suite Enterprise; Custom Pricing.
Pros
Cons
9. Creatio CRM
Like building with Legos, but for your business processes! Creatio is a low-code platform.
That means you can customize it to fit your exact needs without needing to know how to code. Pretty neat, huh?
They have a strong CRM offering too, with tools for sales, marketing, and service.
If you like to tinker and tweak things to get them just right, Creatio might be up your alley.
Our Take
Creatio CRM is a powerful solution for businesses that need a highly customizable CRM. However, it may not be the best fit for those new to CRM or with limited technical resources.
Key Benefits
- Low-code platform: Customize and automate your workflows without coding.
- Visual process designer: Easily map out and manage your sales processes.
- AI-powered features: Get insights and predictions to improve your sales performance.
- Scalable for growth: Adapt the platform as your business evolves.
Pricing
- Growth: $25/user per month.
- Enterprise: $55/user per month.
- Unlimited: $85/user per month.
Pros
Cons
10. Copper CRM
If you practically live in your Gmail inbox, you’re gonna love Copper. It’s a CRM that lives right inside your Google Workspace.
No more switching between tabs or apps. Manage contacts, track deals, and build relationships without ever leaving Gmail.
It’s like magic, but for your productivity.
Our Take
Copper CRM is a very good choice for businesses that rely heavily on Google Workspace and want a simple and efficient CRM solution.
Key Benefits
- Deep Google Workspace integration: Works seamlessly with your favorite Google apps.
- Simple & intuitive interface: Easy to learn and use.
- Automated data entry: Saves you time and reduces manual effort.
- Focus on relationship building: Helps you nurture and strengthen customer relationships.
Pricing
- Starter: $12/seat per month
- Basic: $29/seat per month
- Professional: $69/seat per month
- Business: $134/seat per month
Pros
Cons
11. HoneyBook
Are you a freelancer or creative entrepreneur? HoneyBook was made for you! It’s like a personal assistant for your business.
It helps you book clients, send proposals, manage projects, and get paid, all in one place.
No more juggling a million different tools. HoneyBook keeps everything organized and makes you look super professional.
Our Take
HoneyBook is a valuable tool for freelancers and small businesses wanting to simplify client management processes.
Key Benefits
- Project management tools: Keep your projects organized and on track.
- Invoicing and payment processing: Get paid faster and easier.
- Client communication tools: Stay connected with your clients throughout the project lifecycle.
- Beautiful templates and branding: Create professional proposals and contracts.
Pricing
- Starter: $19/month
- Essential: $39/month
- Premium: $79/month
Pros
Cons
12. Insightly
Want a CRM that can also handle your projects? Insightly is like a two-in-one deal. It combines CRM with project management.
So you can manage your customer relationships and the work you do for them all in one place.
No more switching between different tools. It’s a great way to keep everything connected and organized.
Our Take
Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.
Key Benefits
- Scalable for growth: Adapt the platform as your business expands.
- Project management features: Keep your projects organized and on track.
- Customizable dashboards and reports: Get the insights you need to make informed decisions.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Plus: $29/user per month
- Professional: $49/user per month
- Enterprise: $99/user per month
Pros
Cons
13. Nimble CRM
Ever wish you had a superpower to remember everything about everyone you meet? That’s kind of what Nimble does.
It’s a CRM that’s all about building relationships. It pulls in contact info from all over the web – social media, email, everywhere! – to give you a complete view of your network.
So you can always stay top of mind and build stronger connections.
Our Take
HoneyBook is a valuable tool for freelancers and small businesses wanting to simplify client management processes.
Key Benefits
- Unified contact management: See all your contact information in one place.
- Social media integration: Connect with your contacts on social media.
- Relationship insights: Get a deeper understanding of your contacts and their needs.
- Email tracking and templates: Improve your email communication.
Pricing
Nimble CRM offers a 14-day free trial. Paid plans start at $29/ user per month. They also provide a “Nimble Business” plan that includes additional features for teams.
Pros
Cons
14. Monday CRM
Are you looking for a CRM that’s visually appealing and easy to use?
Monday CRM is a platform that helps you manage your sales pipeline & track your deals visually and intuitively.
Our Take
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.
Key Benefits
- Visually appealing interface: Easy to navigate and understand.
- Flexible and customizable: Adapt the platform to your specific needs.
- Collaboration features: Work seamlessly with your team.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Free: $0/ 2 seats per month
- Basic: $9/ seat per month
- Standard: $12/seat per month
- Pro: $19/ seat per month
- Enterprise: Custom pricing.
Pros
Cons
15. Bitrix24
Need a tool that does it all? Bitrix24 is like a Swiss Army knife for your business.
It’s got a CRM, plus project management, communication tools, and even a website builder.
It’s a bit overwhelming at first, but it can replace a bunch of other apps.
Our Take
Bitrix24 gets a 7.5 because it offers incredible value for the price, especially with its free plan. The sheer number of features is impressive. However, it can be a bit overwhelming to navigate at first, and the mobile app could use some improvement.
Key Benefits
- All-in-one platform: Combines over 35 tools to streamline your workflow.
- Collaboration focus: Built-in chat, video conferencing, and social intranet.
- Free plan available: Includes CRM, task management, and website builder for up to 12 users.
Pricing
- Basic: $61 user per month.
- Standard: $124 users per month.
- Professional: $249 users per month.
- Enterprise: $499 users per month.
Pros
Cons
Buyers Guide
To ensure we recommend only the best Freshsales alternatives, we took a comprehensive approach to our research. Here’s how we evaluated each CRM:
- Pricing: We analyzed the pricing structure of each platform, considering different plans and features to determine overall value.
- Features: We dove deep into the features offered by each CRM, paying close attention to their sales pipeline management, marketing automation capabilities, and lead management tools.
- User Experience: We evaluated the user interface and overall ease of use, ensuring the CRM software is intuitive and efficient for managing customer relationships.
- Integrations: We explored available integrations with other business tools to guarantee a seamless workflow.
- Customer Support: We assessed the quality of customer support, including available resources and responsiveness.
- Reviews: We scoured user reviews and testimonials to understand real-world experiences and identify recurring strengths or weaknesses.
By carefully considering these factors, we’ve compiled a list of Freshsales alternatives that excel in customer relationship management, help streamline sales processes, and empower your sales team to succeed.
Wrapping Up
Finding the right CRM can be a game-changer for your business.
It can make your business processes smoother and help you sell more. We hope this list of Freshsales alternatives helps you find the perfect tool for your needs.
Remember, the best CRM for you depends on your specific needs and budget.
Don’t be afraid to try out a few different options before deciding.
Most CRMs offer free trials, so you can test them out and see which one fits best. Good luck in your search!
Frequently Asked Questions
What is the best free Freshsales alternative?
HubSpot CRM offers a generous free plan with a wide range of features, making it a strong contender for businesses on a budget.
What is the best Freshsales alternative for small businesses?
Zoho CRM and Pipedrive are excellent choices for small businesses, offering affordable plans with essential features and intuitive interfaces.
What is the best Freshsales alternative for enterprise businesses?
Salesforce Sales Cloud is a robust platform with advanced features and customization options, making it a top choice for larger organizations.
What is the easiest Freshsales alternative to use?
Monday.com is known for its user-friendly interface and visual workflows, making it a great option for teams seeking ease of use.
What Freshsales alternative offers the best integrations?
Zapier and Make (formerly Integromat) offer extensive integrations with various business tools, allowing you to connect your CRM seamlessly with other platforms.
