ActiveCampaign vs ClickUp: Which CRM Wins in 2025?

by | Last updated Feb 28, 2025

Winner
ActiveCampaign logo
9.0
Runner Up
clickup
7.5
Fahim AI 4 2 20

Ever feel like you’re juggling too many tools?

You’re trying to keep track of customers and projects, and it’s a mess.

Maybe you’re using separate systems, and nothing talks to each other.

It slows you down, and you might even lose track of important tasks or customers.

That’s where comparing ActiveCampaign vs ClickUp comes in.

Overview

To give you the best comparison, we dove deep.

We used both ActiveCampaign and ClickUp for weeks, testing every major feature.

We built sample campaigns, managed fake projects, and tracked our results. 

This hands-on experience lets us show you real differences, not just marketing talk.

ActiveCampaign

Ready to explore the power of ActiveCampaign? Sign up for free Now!

9out of 10

Pricing: It has a free plan. The premium plan starts at $15/month.

Key Features:

Clickup CTA

Ready to boost your team’s productivity and streamline your workflow?

9out of 10

Pricing: It has a free plan. Paid plan starts at $249/month

Key Features:

What is ActiveCampaign?

ActiveCampaign? It’s a powerhouse. Think marketing automation, email, and CRM all in one spot.

Do you want to automate your sales?

This tool can help. It also lets you track customers and makes your marketing smarter.

ActiveCampaign
ActiveCampaign
9.0

Ready to explore the power of ActiveCampaign? Sign up for free and see how it could transform your marketing and sales efforts!

Key Benefits

Pricing

ActiveCampaign offers you a tiered pricing based on the number of contacts and features you need.

  • Starter: Starts at $15/month for 10x Email sends, 1 User, Multi-step marketing automation.
  • Plus: Starts at $49/month for 10x Email sends 1 User, Multi-step marketing automation, Automation triggers & actions.
  • Pro: Starts at $79/month for 12x Email sends, 3 Users, Multi-step marketing automation, and Unlimited actions.
  • Enterprise: Starts at $145/month for 15x Email sends, 5 Users, Multi-step marketing automation, Email campaigns & newsletters.
Activecampaign-pricing

Pros

  • Easy to use interface.
  • Powerful automation features.
  • Robust CRM capabilities.
  • Excellent deliverability rates.
  • Helpful support resources.

Cons

  • Steeper Learning Curve
  • Can be pricey.
  • Limited design options.

What is ClickUp?

ClickUp. It’s a workspace.

Think of it as one app. It can handle many tasks.

You can manage projects. You can track time. It’s built for teams.

Clickup CTA
ClickUp
7.5

Ready to boost your team’s productivity and streamline your workflow? ClickUp’s customizable platform and powerful features.

Key Benefits

  • Customization: ClickUp is super flexible. You can tailor it to fit your exact workflow. Seriously, almost everything is customizable.
  • Collaboration: It’s built for teamwork. Real-time editing, comments, and assigned tasks make working together easier.
  • Integrations: Connect ClickUp with other tools you already use, like Slack or Google Drive. This streamlines your workflow.
  • Free Plan: They offer a generous free plan, perfect for trying it out or for smaller teams.

Pricing

ClickUp offers a range of plans to suit different needs.

  • Free: Great for getting started.
  • Unlimited: $7 per user/month.
  • Business: $12 per user/month.
  • Enterprise: Custom pricing. For organizations with specific needs.
clickup

Pros

  • It is very affordable
  • Tons of features are included.
  • Highly customizable for any workflow.
  • Excellent for project management.
  • It’s a good mobile app.

Cons

Feature Comparison

Let’s get down to the details.

We’ve put these platforms head-to-head, focusing on the most important features to your daily workflow.

Here’s a breakdown of how they compare.

Marketing Automation and Trigger Systems

ActiveCampaign shines with its advanced automation.

You can set up complex workflows with multiple triggers, allowing for highly personalized journeys.

ClickUp, while offering automation, focuses more on task-based triggers.

ActiveCampaign excels in marketing-specific automation, while ClickUp is better for project management automation.

Customer Relationship Management

Both offer CRM capabilities, but their approach differs.

ActiveCampaign is designed for deep customer segmentation and targeted communication.

ClickUp’s CRM is built into its project management, with flexible custom fields for data organization. 

If you need robust marketing-focused CRM, ActiveCampaign is stronger.

If integrated project/customer management is key, ClickUp is a solid option.

activecampaign integrated ai new

Analytics and Reporting

ActiveCampaign provides detailed analytics on email campaigns, automation performance, and customer behavior.

ClickUp offers reporting on tasks, time tracking, and project progress.

ActiveCampaign is better for marketing performance analysis, while ClickUp is geared toward project and team productivity.

Email and SMS Marketing

ActiveCampaign is a powerhouse for email marketing with advanced personalization and deliverability features.

It also integrates SMS marketing

ClickUp’s email features are simpler and primarily focused on notifications and task updates.

ActiveCampaign is the clear winner for comprehensive email and SMS marketing.

Sales Funnel and Pipeline Management

ActiveCampaign excels in visualizing and managing sales funnels.

It offers features like lead scoring and deal tracking.

ClickUp offers pipeline management within its task boards, but it’s less specialized.

ActiveCampaign is more robust for dedicated sales funnel management.

Integrations

ActiveCampaign integrates seamlessly with platforms like Shopify and Salesforce, making it ideal for e-commerce and enterprise businesses.

ClickUp also integrates with many tools, but it may require more setup for complex integrations like those with Salesforce.

ActiveCampaign offers more direct marketing integrations.

clickup project management

Task Management and Notification Systems

ClickUp is built for task management, with features like multiple views, dependencies, and detailed notification settings.

ActiveCampaign offers task management within its CRM, but it’s less comprehensive.

ClickUp wins for detailed project management and task notifications.

What to Look For When Choosing CRM Software?

  • Scalability: Can the CRM grow with your business?
  • Integration with Existing Tools: Does it seamlessly connect with the software you already use (e.g., email, marketing automation, accounting)?
  • Reporting and Analytics: Can you quickly generate insightful reports to track performance and identify trends?
  • User Training and Onboarding: How easy can your team learn and adopt the CRM?
  • Industry-Specific Features: Does the CRM offer features tailored to your industry’s needs?
  • Automation Capabilities: Can it automate repetitive tasks to save time and improve efficiency?
  • Data Migration: How easy is transferring your existing data into the new CRM?
  • Customer Reviews and Reputation: What are other users saying about CRM’s rCRM’s reliability and performance?
  • Budget and ROI: Does the CRM offer your business a good return on investment?

Final Verdict (Our Pick)

After trying both ActiveCampaign and ClickUp, we have a clear favorite.

We think ActiveCampaign is the better pick for most businesses.

Why? It’s really good at helping you talk to your customers.

It has strong tools for email and sales.

You can send special emails to different groups of people. It helps you keep track of your customers and make more sales. 

ClickUp is great for teams that need to work on projects together.

It helps you keep track of tasks and deadlines.

However, ActiveCampaign is better if you want to grow your business by talking to customers. We spent a lot of time using both. 

Frequently Asked Questions

Which is better for email marketing, ActiveCampaign or ClickUp?

ActiveCampaign is significantly better for email marketing. It offers advanced automation, personalization, and segmentation features. ClickUp’s email capabilities are primarily for task notifications, not comprehensive marketing campaigns.

Can I use ClickUp as a CRM like ActiveCampaign?

Yes, ClickUp has CRM functionalities with custom fields and pipeline management. However, ActiveCampaign’s CRM is more robust, especially for sales funnel management and customer segmentation. ClickUp is better for integrating tasks and managing customers.

Does ActiveCampaign or ClickUp integrate better with Shopify?

ActiveCampaign offers more seamless and direct integration with Shopify. It’s designed for e-commerce businesses and provides features for customer tracking and targeted marketing within Shopify. ClickUp integrates with many tools but may need more setup.

Which platform is better for project management, ActiveCampaign or ClickUp?

ClickUp is the clear winner for project management. Its features, like multiple views, dependencies, and detailed task management tools, are superior. ActiveCampaign’s task management is more basic and focused on CRM-related tasks.

Is ActiveCampaign or ClickUp more suitable for large enterprises?

ActiveCampaign is often more suitable for larger enterprises, especially those needing advanced marketing automation and integrations like Salesforce. Its comprehensive features and scalability make it a strong choice for complex marketing needs. ClickUp can also scale but is more known for project management.

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