ActiveCampaign vs Instantly: CRM Tool Showdown in 2025?

by | Last updated Feb 28, 2025

Winner
ActiveCampaign logo
9.0
Runner Up
Instantly
8.0
Fahim AI 4 113

Ever feel lost trying to pick the right tool for reaching your customers?

You need to email, manage contacts, and maybe even automate some stuff.

It’s tough when you have two solid options, right?

Like, where do you even start?

That’s where we come in.

We’re breaking down ActiveCampaign vs Instantly, side by side. 

Let’s get started!

Overview

We’ve rolled up our sleeves and put both ActiveCampaign and Instantly to the test.

We’ve explored their features, built campaigns, and tracked results.

This hands-on experience allows us to provide a real, practical comparison.

ActiveCampaign

Ready to explore the power of ActiveCampaign? Sign up for free Now!

9out of 10

Pricing: It has a free plan. The premium plan starts at $15/month.

Key Features:

Instantly AI

Ready to boost your email outreach? Don’t let another email get lost in spam.

8out of 10

Pricing: It has a free plan. The premium plan starts at $30/month.

Key Features:

  • Client Communication
  • Online Scheduling
  • Payment Processing

What is ActiveCampaign?

ActiveCampaign? It’s a powerhouse. Think marketing automation, email, and CRM all in one spot.

Do you want to automate your sales?

This tool can help. It also lets you track customers and makes your marketing smarter.

ActiveCampaign
ActiveCampaign
9.0

Ready to explore the power of ActiveCampaign? Sign up for free and see how it could transform your marketing and sales efforts!

Key Benefits

Pricing

ActiveCampaign offers you a tiered pricing based on the number of contacts and features you need.

  • Starter: Starts at $15/month for 10x Email sends, 1 User, Multi-step marketing automation.
  • Plus: Starts at $49/month for 10x Email sends 1 User, Multi-step marketing automation, Automation triggers & actions.
  • Pro: Starts at $79/month for 12x Email sends, 3 Users, Multi-step marketing automation, and Unlimited actions.
  • Enterprise: Starts at $145/month for 15x Email sends, 5 Users, Multi-step marketing automation, Email campaigns & newsletters.
Activecampaign-pricing

Pros

  • Easy to use interface.
  • Powerful automation features.
  • Robust CRM capabilities.
  • Excellent deliverability rates.
  • Helpful support resources.

Cons

  • Steeper Learning Curve
  • Can be pricey.
  • Limited design options.

What is Instantly?

Instantly? It’s all about finding and reaching potential customers. It focuses on email outreach. It helps you generate leads.

It’s built for those who want to scale quickly. Think of it as your email campaign powerhouse.

Instantly AI
Instantly
8.0

Ready to boost your email outreach? Don’t let another email get lost in spam. Try Instantly AI today and see the results for yourself.

Key Benefits

  • Boosts deliverability by up to 97%. That means more people see your emails!
  • Integrates seamlessly with popular email platforms. No more switching between apps.
  • Provides detailed analytics and reporting. Track your progress and see what’s working.
  • Offers a spam trigger analysis. Identifies and helps you fix issues that could land you in spam.

Pricing

Instantly offers a few different plans to fit your needs:

  • Growth: $30/month.
  • Hypergrowth: $77.6/month.
  • Light Speed: $286.3/month.
  • Enterprise: Custom Pricing
instantly pricing

Pros

Cons

  • Limited email templates.
  • Integrations could be improved.
  • Occasional deliverability issues.
  • Analytics could be more robust.

Feature Comparison

Let’s break down the core features of ActiveCampaign and Instantly.

We’ll examine key areas, highlighting differences to help you decide which platform aligns with your needs.

Ease of Use

ActiveCampaign is known as a powerful automation platform, but this comes with a steeper learning curve.

While robust, it might feel overwhelming at first.

Instantly, on the other hand, prioritizes ease of use, offering a more streamlined and intuitive interface. 

This makes it quicker to get started, especially if you’re new to these types of tools.

Automation Capabilities

ActiveCampaign shines with its advanced automation.

It offers complex workflows and branching logic. This is great for detailed campaigns. 

Instantly, automation, while effective, is simpler, focusing on core sequences and triggers.

If you need highly customized and intricate automation, ActiveCampaign is likely the better choice.

activecampaign integrated ai new

Integration Options

Integration is key for connecting your tools.

ActiveCampaign offers a vast library of integrations, including popular CRMs like Salesforce.

Instantly also integrates with many tools, but its selection is more limited. 

If you need to connect with niche software, ActiveCampaign has the edge.

Email Deliverability and Inbox Management

Both platforms focus on getting your emails delivered.

However, Instantly focuses more on cold email, and therefore has features built in to help with inbox warm up and deliverability.

ActiveCampaign is more of a marketing automation tool, focusing on deliverability from that perspective.

AI-Powered Features

ActiveCampaign increasingly incorporates AI-powered features, such as predictive sending and content suggestions.

Instantly uses AI to optimize sending schedules and improve deliverability.

ActiveCampaign uses AI to enhance marketing automation, while Instantly focuses on AI for cold email and outreach.

CRM Functionality

ActiveCampaign includes robust CRM tools for detailed contact management and sales tracking.

Instantly’s CRM features are more basic, focusing on contact organization for outreach campaigns.

If you need a comprehensive CRM system, ActiveCampaign is the stronger option.

instantly-ai-email-sequence

User Interface and Experience

ActiveCampaign, while powerful, can feel cluttered. Instantly’s interface is cleaner and more modern.

This contributes to the overall user-friendly experience. 

Instantly may be preferable if visual simplicity and a straightforward layout are important.

What to Look For When Choosing CRM Software?

  • Ease of Use: Can your team adopt it quickly?
  • Essential Features: Does it cover your core sales/marketing needs?
  • Scalability: Will it grow with your business?
  • Integration: Does it connect with your existing tools?
  • Customer Support: Is help readily available?
  • Budget: Does the pricing align with your resources?
  • Mobile Access: Can your team access it on the go?
  • Ease of Use: Can your team adopt it quickly?
  • Essential Features: Does it cover your core sales/marketing needs?
  • Scalability: Will it grow with your business?
  • Integration: Does it connect with your existing tools?
  • Customer Support: Is help readily available?

Final Verdict (Our Pick)

After thorough testing, we lean towards Instantly for many users.

Its streamlined interface and focus on ease of use make it a strong choice, especially for those prioritizing efficient outreach.

If your needs center around complex automation and deep CRM integration, ActiveCampaign remains a powerful option.

However, for most small to medium-sized businesses aiming for rapid results.

Instantly’s simplicity and effectiveness give it the edge.

We’ve seen firsthand how quickly you can launch campaigns and see tangible results.

Our practical experience allows us to confidently recommend Instantly for its user-friendly approach and efficient performance.

Frequently Asked Questions

Which platform is better for beginners?

Instantly is generally considered more beginner-friendly. Its interface is simpler, and its focus on core outreach functions reduces the learning curve. ActiveCampaign, while powerful, has a more complex interface that may be overwhelming for new users.

Does ActiveCampaign or Instantly offer better automation capabilities?

ActiveCampaign offers more advanced automation. It allows for complex workflows, branching logic, and highly customized sequences. Instantly focuses on simpler, more straightforward automation, which is effective for most standard outreach campaigns.

Which platform has better CRM integration?

ActiveCampaign has a more extensive library of integrations, including robust connections with popular CRM platforms like Salesforce. Instantly also offers integrations, but its selection is more limited. If deep CRM integration is crucial, ActiveCampaign is the better choice.

Which platform is more cost-effective?

It depends on your needs. Instantly, pricing is often more straightforward, especially for smaller businesses focusing on outreach. ActiveCampaign’s pricing scales with features and contact lists, which can become expensive for larger operations or those needing advanced features.

Is Instantly or ActiveCampaign better for email deliverability?

Both platforms prioritize email deliverability. Instantly has built-in features to help with inbox warm-up and deliverability. ActiveCampaign focuses on deliverability from a marketing automation perspective. The “better” choice depends on your specific email strategy and goals.

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