Folk vs Bitrix24: A Quick CRM Comparison in 2025

by | Last updated Mar 9, 2025

Winner
folk
8.0
Runner Up
Bitrix24
7.0
Fahim AI 4 2 14

Feeling overwhelmed trying to pick the right one?

You’re not alone.

Choosing between Folk vs Bitrix24 can feel like decoding a secret language.

Imagine if you could easily find the perfect CRM without wasting hours on research. 

This quick comparison breaks down the key differences in folk vs Bitrix24

Overview

To give you the best comparison, we rolled up our sleeves.

We dove into each platform, testing features and running real-world scenarios.

This hands-on experience lets us deliver a clear, practical look at how folk vs Bitrix24 stack up.

CTA 2 2

87% of users report improved contact organization with Folk. Boosts your productivity today.

9out of 10

Pricing: It has a free plan. The paid plan starts at $20/month

Key Features:

  • Customizable Fields
  • Collaboration
  • Unified Contact Hub
Bitrix24 CTA

Ready to take control of your projects and boost your team’s productivity?

8out of 10

Pricing: It has a free plan. The premium plan starts at $49/month.

Key Features:

What is Folk?

Folk is a modern CRM. It’s built for teams.

It helps you manage contacts. It’s easy to use. It’s all about collaboration.

CTA 2 2
Folk
8.0

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.

Key Benefits

Pricing

Folk’s basic plan starts at $20 per user per month.

  • Standard: $20/month
  • Premium: $40/month
  • Custom: $80/month
Untitled design 10

Pros

  • It’s super easy to learn.
  • Team collaboration is seamless.
  • The interface is clean and modern.
  • Integrations are very helpful.
  • It organizes contacts very well.

Cons

  • Limited advanced marketing tools.
  • Reporting features are basic.
  • Some features require upgrades.

What is Bitrix24?

Bitrix24 is more than just a CRM.

It’s a complete business suite that handles sales, projects, and communication.

Think of it as your all-in-one workspace.

Bitrix24 CTA
Bitrix24
7.0

Ready to take control of your projects and boost your team’s productivity? Bitrix24 gives you the tools you need to excel at project management, with over 10 million users worldwide.

Key Benefits

Pricing

Bitrix24 offers a generous free plan for up to 12 users. If you need more features or users, they have several paid plans:

  • Basic ($49/month): 24 GB Storage, 5 Users, collaboration, CRM..
  • Standard ($99/month): 100 GB Storage, 50 Users, collaboration, CRM.
  • Professional ($199/month): 1024 GB Storage, 100 Users, collaboration, CRM.
  • Enterprise($399/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.
Bitriz24 pricing

Pros

  • Very affordable pricing.
  • Offers a free plan.
  • Includes many features.
  • Great for collaboration.
  • Easy to navigate interface.

Cons

  • It can feel cluttered at times.
  • Customer support can be slow.
  • The mobile app has limited functionality.
  • Reporting could be more robust.

Feature Comparison

Let’s break down the key features of folk vs Bitrix24.

We’ll explore how they handle everything from basic contact management to advanced automation.

Contact Management

  • Folk: Focuses on a clean, simple interface. It’s great for quickly organizing and finding contacts, especially for small businesses and startups.  
  • Bitrix24: Offers a more complex system. It handles vast amounts of data, but it can be overwhelming. Think of it like a big, powerful address book.  
Folk CRM

Workflow and Automation

  • Folk: Provides simple workflow automation. You can automate basic tasks, but it’s less robust.  
  • Bitrix24: Offers extensive automation. You can create complex workflows to handle almost any business process, which is similar to what you may see in zoho crm.  

Pipeline Management

  • Folk: Visual pipeline management is straightforward. You can easily track deals.  
  • Bitrix24: Provides highly customizable pipeline views. You can tailor it to your specific sales processes, similar to pipedrive.  

Customization

  • Folk: Offers basic customization. You can change fields and layouts, but options are limited.
  • Bitrix24: Highly customizable. You can tailor almost every aspect of the platform to your needs.  

Integrations

  • Folk: It integrates with common tools. It covers most essential integrations.  
  • Bitrix24: It integrates with a wide range of apps. It offers a massive ecosystem of integrations.  
Bitrix24 HR & Automation

User Interface

  • Folk: Clean and intuitive. Easy to learn and use.  
  • Bitrix24: Feature-rich, but can be complex. It takes time to master.  

Reporting and Analytics

  • Folk: Provides simple reporting features. You get basic insights into your data.
  • Bitrix24: Offers advanced reporting and analytics. You can generate detailed reports and gain deep insights into your business performance.

What to Look For in CRM Software?

  • Scalability: Can the CRM grow with your business?
  • Customization: Does it adapt to your specific workflows?
  • Integration: Does it connect with your existing tools?
  • Mobile Accessibility: Can your team access it on the go?
  • Data Security: How well does it protect customer information?
  • Training and Onboarding: How easy is it to get started?
  • Customer Support Quality: Is help readily available when needed?
  • Budget: Does it align with your financial constraints?
  • Scalability: Can the CRM grow with your business?
  • Customization: Does it adapt to your specific workflows?
  • Integration: Does it connect with your existing tools?
  • Mobile Accessibility: Can your team access it on the go?
  • Data Security: How well does it protect customer information?

Final Verdict: Our Pick

So, which one wins? It depends on your needs.

If you want simple and easy, go with Folk.

It’s great for small teams and quick setups.

But, if you need lots of power and customization, Bitrix24 is the way to go.

It can handle big jobs, but it’s more complex.

We’ve tested both, and we know what works.

Trust our hands-on experience to help you pick the right CRM.

Frequently Asked Questions

Is Folk better for small businesses?

Yes, Folk is often better for small businesses. Its simple interface and straightforward features make it easy to use without a lot of training. It’s also more cost-effective, which is important for startups and smaller teams.

Can Bitrix24 handle complex workflows?

Absolutely. Bitrix24 excels at handling complex workflows. It offers extensive automation and customizable features, allowing you to design processes that fit your specific business needs. This makes it a powerful crm software option.

Which CRM is easier to learn, Folk or Bitrix24?

Folk is generally easier to learn. Its clean, intuitive design makes it user-friendly. Bitrix24, while powerful, has a steeper learning curve due to its extensive features.

Does Folk integrate with other tools?

Yes, Folk integrates with many common tools. It covers essential integrations, making it easy to connect with your existing apps. However, Bitrix24 offers a much wider range of integrations.

Which CRM offers better pipeline management?

Bitrix24 offers more advanced and customizable pipeline management. Similar to Pipedrive, it can be tailored to your specific sales processes and provides detailed tracking and insights. Folk provides a more basic but still functional pipeline.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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