Are you searching for a reliable and feature-rich business phone system?
Unitel Voice might be on your radar, but is it truly worth the investment in 2024?
Let’s dive into an in-depth review, exploring its features, pricing, & user experiences to help you make an informed decision.
Ready to streamline your communication? Unitel Voice might be the solution. Dive into Unitel Voice to see what it can really do.
What is Unitel Voice?
Think of Unitel Voice as a business builder’s phone system.
It gives you a dedicated business line that keeps your personal and professional calls separate.
You can make and take business calls, send business texts, and even set up a professional voicemail greeting – all without needing a separate office phone.
It essentially turns your regular mobile phone into a powerful business communication tool, allowing you to manage your work calls seamlessly, even when you’re on the go.
This way, you maintain a professional image while enjoying the flexibility of using your device.
Who Created Unitel Voice?
UniTel Voice, LLC created Unitel Voice.
They started because businesses needed a simpler phone system.
They wanted to help businesses manage calls, even when they were not in the office.
The company wants to make it easy and cheap to use a business phone. They care about good customer service. You can find many different plans to fit your needs.
The Unitel Voice app is easy to use.
They want you to have a great experience from when you sign up to when you use it every day.
Top benefits of Unitel Voice
- Professional Business Line: No more giving out your cell phone number. You get a dedicated business number, so your business calls sound professional.
- Flexibility for Busy Business Builders: Unitel Voice is a virtual phone system. That means you don’t need a physical desk phone. You can take your business calls anywhere using the Unitel Voice mobile app.
- Separate Your Worlds: Easily keep your personal calls and business calls separate. You can even set specific business hours, so you’re not getting work calls at dinner time.
- Team Features: If you have a team, Unitel Voice has you covered. Give each employee their own extension and login credentials.
- Affordable Plans: They have business phone system plans to fit any budget, even if you’re starting. There’s even a free Unitel Voice app to get you going.
- Customer Service that Cares: Unitel Voice is known for its amazing customer support. Whether you need help setting up or have a question about features, their friendly customer service team is there to help.
- Extra Features: You get more than just a phone number. There’s a toll-free number option, a virtual receptionist, and more. Check out their phone system’s features FAQs for all the details.
- No Fancy Phones Needed: You can use Unitel Voice with your existing cell phone—no need to buy expensive new equipment or deal with old-school cell phones.
- Perfect for Small Businesses: Unitel Voice is designed for busy little business owners who need a simple, reliable, and affordable phone system.
- Peace of Mind: With Unitel Voice, you can rest assured that your business communication is handled professionally, leaving a good impression on your clients.
Best Features of Unitel Voice
Let’s delve into the standout features that make Unitel Voice a compelling choice for your business communication needs.
These aren’t just bells and whistles; they are practical tools designed to streamline your operations and enhance your professional image.
1. Virtual PBX
Imagine having a sophisticated phone system without the need for bulky hardware or complex installations.
Unitel Voice’s Virtual PBX brings the power of a traditional PBX (Private Branch Exchange) to the cloud.
This means you can enjoy features like call routing, extensions, voicemail, and auto-attendants, all managed seamlessly through an intuitive online interface.
2. Conference Calling
Collaborate effortlessly with your team or clients, no matter where they are located.
Unitel Voice’s conference calling feature allows you to host virtual meetings with multiple participants.
This eliminates the need for expensive third-party conferencing solutions and simplifies communication, fostering better teamwork and decision-making.
3. Port Your Number
Switching to Unitel Voice doesn’t mean giving up your existing business number.
Their “Port Your Number” feature allows you to transfer your current number to their platform seamlessly.
This ensures continuity for your customers and eliminates any disruption to your business communication.
4. Department Extensions
Organize your business communication with dedicated extensions for different departments or teams.
This feature enhances professionalism and allows callers to reach the right person directly, improving efficiency and customer satisfaction.
5. On-Hold Music
Keep your callers entertained and engaged while they wait.
Unitel Voice’s on-hold music feature lets you customize the music or messages that callers hear while on hold.
This simple touch can enhance your brand image and create a more pleasant experience for your customers.
These are just a few of the features that set Unitel Voice apart.
Whether you’re a solopreneur or managing a growing team, Unitel Voice offers a range of tools to empower your business communication.
Pricing
| Plan Name | Monthly Price | Key Features |
|---|---|---|
| Start-Up | $9.99 | 1 Phone Number 500 Monthly Minutes 3 Users Included |
| Unlimited | $24.99 | 1 Phone Number Unlimited Minutes Unlimited Users |
| Office | $29.99 | 1 Phone Number Unlimited Minutes 3 Users Included* |
| Office-max | $69.99 | 1 Phone Number Unlimited Minutes 10 Users Included* |
Pros and Cons
Understanding the strengths & weaknesses of any product is crucial before making a decision.
Let’s weigh the pros and cons of Unitel Voice to help you determine if it aligns with your business communication needs.
Pros
Cons
Unitel Voice Alternatives
While Unitel Voice offers a compelling suite of features, it’s wise to explore other options in the market. Here are a few alternatives worth considering:
- Grasshopper: Popular among solopreneurs and small businesses, Grasshopper offers a user-friendly interface and affordable plans.
- RingCentral: A comprehensive communication platform that caters to businesses of all sizes, RingCentral offers a wide array of features and integrations.
- Google Voice: A free option with basic features, Google Voice is a good starting point for individuals or businesses with minimal communication needs.
- Nextiva: Known for its excellent customer service and robust feature set, Nextiva is a reliable choice for businesses seeking a scalable solution.
- Ooma Office: Combining affordability and functionality, Ooma Office is a solid contender for small to medium-sized businesses.
Remember, the best alternative for you depends on your specific needs and budget.
It’s worth exploring these options and comparing their features, pricing, & customer reviews before making a final decision.
Personal Experience with Unitel Voice
Our team decided to try Unitel Voice because we were tired of mixing up business and personal calls.
We wanted something simple and easy to use without breaking the bank.
Unitel Voice fits the bill perfectly.
- Setting Up: The Unitel Voice app was free and super easy to download. We got our business number in minutes.
- Keeping Things Separate: We loved how we could finally separate personal calls from business calls. No more awkward moments during family dinners!
- On the Go: The app lets us take business calls anywhere. It was like having a mini office in our pockets.
- Customer Service Rockstars: We had a few questions at the beginning, and their customer service was unbelievable. They were so helpful and friendly.
Overall, Unitel Voice made our lives easier.
It made us sound more professional and helped us stay organized.
If you’re a small business looking for a simple and affordable phone system, we highly recommend giving Unitel Voice a try.
Final Thoughts
So, is Unitel Voice worth it?
If you’re a small business or solopreneur wanting a professional phone system without the hassle, then yes! It’s affordable, easy to use, & packed with features.
Plus, their customer service is unbelievable; they’re always glad to help.
You can even try the Unitel Voice app free to see if it’s a good fit.
If you want to look even more professional, consider getting a business toll-free number.
Ready to give your business a communication boost? Give Unitel Voice a shot. You won’t regret it!
Frequently Asked Questions
Can I try Unitel Voice before committing to a paid plan?
Absolutely! Unitel Voice offers a free mobile app that lets you experience some of its basic features. It’s a great way to get a feel for the platform before upgrading to a paid plan.
Is Unitel Voice’s customer service really that good?
Yes, it is! Many users rave about Unitel Voice’s glad customer service. They’re known for being responsive, helpful, and genuinely committed to ensuring a very good experience for their customers. Their unbelievable customer service is often cited as a major reason for choosing and staying with Unitel Voice.
What if I need help setting up my Unitel Voice account?
No worries! Unitel Voice’s customer support team is ready to assist you every step of the way. They’ll guide you through the setup process, answer any questions you have, and ensure you’re up and running smoothly.
Could I use my existing phone number with Unitel Voice?
Yes, you can! Unitel Voice gives you the access to port your existing business phone number to their platform. This ensures a seamless transition & avoids any disruption to your communication with clients and customers.
Does Unitel Voice offer international calling options?
Yes, they do! Unitel Voice provides international calling plans that allow you to connect with clients and partners around the globe. Check their website for specific rates and countries that are included.
