Are you juggling your social media?
Feeling like you’re missing out or spending too much time posting?
It can be a real headache trying to keep up with everything, right?
We’re going to compare two popular tools, Agorapulse vs Sprinklr, to see which one is best.
Let’s dive in and find out which one could make your life a whole lot simpler.
Overview
We’ve put both Agorapulse and Sprinklr through their paces.
Exploring their features and seeing how they handle everyday social media tasks.
This comparison is based on our hands-on experience, and it aims to give you a clear picture of each platform’s offerings.
Want to simplify your social media life? Give Agorapulse a try with a free trial & see how it can save your time & boost your results!
Pricing: You can try it for free. Paid plan starts at $79/month
Key Features:
- Intuitive social inbox
- Powerful publishing calendar
- In-depth reporting
Want a unified view of your customers? Sprinklr helps brands manage over 30 billion customer conversations every year.
Pricing: It has a free trial. Paid plan Starts at $249/month
Key Features:
- Unified-CXM Platform
- AI-powered Insights
- Advanced Automation
What is Agorapulse?
So, Agorapulse, what’s the deal?
It’s like a central spot to handle all your social media stuff. You can schedule posts, answer messages, and see how well your content is doing, all in one place.
Think of it as one easy-to-use place for your posts and messages.
Also, explore our favorite Agorapulse alternatives…
Our Take
Agorapulse is a fantastic choice for businesses that prioritize community management and engagement. It’s easy to use, affordable, and comes with excellent customer support.
Key Benefits
- Features: Agorapulse offers scheduling, publishing, analytics, social listening, and a powerful inbox for managing conversations across multiple social networks.
- Supported social networks: It integrates with Facebook, Twitter, Instagram, LinkedIn, and YouTube.
- Ease of use: The interface is clean & straightforward, making it very easy to get started even if you’re new to social media management.
- Customer support: Agorapulse has a reputation for excellent customer support, with options like an email & live chat.
- Integrations: It connects with a few key tools, such as Slack, Canva, and Google Drive.
- Scalability: Agorapulse offers plans for businesses of all sizes, from small teams to large agencies.
Pricing
- Standard: $79/month
- Professional: $119/month
- Advanced: $149/month
- Custom: Custom pricing
Pros
Cons
What is Sprinklr?
Okay, so Sprinklr is a pretty big deal.
Big companies often use it. It does way more than just posting. Think of it as a giant social media brain for enterprises.
It handles tons of social channels and customer interactions all in one place.
Also, explore our favorite Sprinklr alternatives…
Our Take
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
Key Benefits
- Get the full picture. Sprinklr brings all your customer data together in one place.
- Work smarter, not harder. Automate tasks and free up your team’s time.
- Make data-driven decisions. Uncover valuable insights with AI-powered analytics.
- Protect your brand. Monitor social media for potential crises.
- Boost your bottom line. Drive sales and improve customer satisfaction.
Pricing
- Social Media Management Solution: $249/month, Omnichannel publisher, Multi-timezone calender, Sprinklr AI+for content creation.
- SMM and Customer Service Solution: $299/month, Offer customer care on 15+ channels, AI-powered chatbots and Digital Twin, Omnichannel inbox.
- Custom Social Media Management Solution: Custom Pricing.
Pros
Cons
Feature Comparison
When evaluating social media management solutions, Agorapulse and Sprinklr offer different specialties.
Agorapulse excels with a unified inbox and social media roi tracking.
While Sprinklr is the choice for a leading enterprise software company focused on unified customer experience management.
1. Unified Platform and Customer Experience
- Agorapulse: It is a robust social media management tool that provides a robust platform for managing social media marketing. It is not designed to be a unified platform for all customer facing functions.
- Sprinklr: As a leading enterprise software company, Sprinklr works as a unified platform for all customer facing functions. This unified customer experience management platform helps global brands and companies deliver human experiences to happier customers by unsiloing teams.
2. Social Listening and Monitoring
- Agorapulse: It offers great social listening and social media tools that allow a social media manager to track brand mentions, keywords, and competitors. This is an essential part of its offerings for a small business.
- Sprinklr: It is a powerful social media management tool for social listening. It helps brands monitor a massive amount of data and conversations from a modern channel, including review sites.
3. Analytics and Reporting
- Agorapulse: The platform provides detailed reports and advanced social media analytics. A social media manager can easily analyze social media performance and track social media roi to prove the value of their marketing efforts.
- Sprinklr: It offers a highly customizable reporting suite. It helps global brands analyze data from every customer facing function and understand the connection between social media marketing and business results.
4. Enterprise Focus
- Agorapulse: It is an excellent social media management tool for a small business and agencies. The pricing is cost effective, with a free plan and a monthly plan billed annually, making it more accessible to a wider audience.
- Sprinklr: It is a powerful platform for large organizations and a leading enterprise software company. Its features and pricing, often requiring a custom quote, are designed to meet the complex needs of global brands.
5. Publishing and Content Management
- Agorapulse: It includes publishing capabilities and an intuitive publishing calendar, allowing users to schedule posts to multiple social media accounts. You can easily post content on facebook pages, facebook groups, and linkedin company pages.
- Sprinklr: Its platform includes publishing capabilities for over 30 social channels. It supports a full range of content types and provides a digital asset manager to help brands manage their content at scale.
6. Customer Care and Engagement
- Agorapulse: A great tool for customer care, its unified inbox allows you to respond to brand mentions and customer interactions from multiple social media platforms in one place. Its support team provides great support.
- Sprinklr: This platform excels at customer care. Its unified cxm approach helps teams to respond to customers and engage with them on any modern channel, improving great customer experiences and making customers happier.
7. Collaboration and Team Functions
- Agorapulse: It offers strong collaboration features, with the ability to assign inbox items and post content to a team member for approval. This helps social media managers and teams work together effectively on one platform.
- Sprinklr: It is built to un silo teams, allowing different departments to collaborate on a unified platform. This gives all employees, from the marketing team to the customer service team, a single view of the customer.
8. Supported Social Platforms
- Agorapulse: It is a reliable social media management tool that supports all essential social media platforms, including facebook pages, linkedin company pages, facebook groups, and youtube channels.
- Sprinklr: This platform has a much wider range of integrations. It supports over 30 modern channel platforms, which is why it is the choice for global brands that need to manage a presence across the world.
9. Social Media ROI
- Agorapulse: It has a dedicated social media roi feature that helps businesses understand the true value of their social media marketing efforts. It provides detailed reports that connect social activity to business goals.
- Sprinklr: It is a unified cxm platform that helps global brands track and measure business results. Its advanced ai and reporting capabilities help businesses make data driven decisions and maximize their social media roi.
What to Look For When Choosing a Social Media Scheduler?
- Scalability: Can the tool grow with your needs?
- Supported Platforms: Does it work with all your social networks?
- Budget: Does the pricing align with your resources?
- Team Size: Does it accommodate your team’s collaboration needs?
- Mobile App: Is there a good mobile app for on-the-go management solutions?
- Customer Support: Are user reviews positive about their support team?
- Integration Needs: Does it connect with your other essential tools, like Hootsuite alternatives?
- Ease of Use: Consider the overall usability and learning curve.
- Specific Features: Do you need advanced features beyond basic scheduling?
Final Verdict
Okay, so we’ve looked closely at both Agorapulse and Sprinklr.
It’s easier to use and won’t break the bank.
You still get all the important stuff for social media management, like scheduling and seeing how things are doing.
But it costs a lot more and can be harder to learn.
We’ve spent the time digging into these social media management tools so you don’t have to.
We think Agorapulse hits that sweet spot of being powerful but still easy to handle for most folks.
More of Agorapulse
- Agorapulse vs Sprout Social: Agorapulse – intuitive inbox, often cheaper for smaller businesses. Sprout – advanced analytics, listening.
- Agorapulse vs Metricool: Agorapulse – strong inbox, team tools. Metricool – clear analytics, competitor focus.
- Agorapulse vs Socialpilot: Agorapulse – robust engagement, listening. Socialpilot – affordable scheduling.
- Agorapulse vs Sendible: Agorapulse – efficient inbox, clear reporting. Sendible – strong listening, customizable reports.
- Agorapulse vs Content Studio: Agorapulse – streamlined inbox, engagement. Content Studio – content discovery, AI.
- Agorapulse vs Heropost: Agorapulse – strong engagement, listening. Heropost – AI content, competitor intel.
- Agorapulse vs Zoho Social: Agorapulse – robust inbox, listening. Zoho Social – cost-effective (Zoho users).
- Agorapulse vs Buffer: Agorapulse – wider features (inbox, listening). Buffer – simpler scheduling.
- Agorapulse vs Sprinklr: Agorapulse – strong all-in-one (small/medium biz). Sprinklr – enterprise-level.
- Agorapulse vs Later: Agorapulse – broader platform support, engagement focus. Later – visual content (Instagram).
- Agorapulse vs Loomly: Agorapulse – efficient inbox, engagement. Loomly – content calendar, teamwork.
- Agorapulse vs Blaze: Agorapulse’s inbox/engagement is are key strength.
More of Sprinklr
Here’s a brief comparison of Sprinklr against alternatives, highlighting its enterprise focus:
- Sprinklr vs Sprout Social: Sprout Social is a comprehensive enterprise tool known for its user-friendly interface and robust social inbox.
- Sprinklr vs Metricool: Sprinklr – complex enterprise platform; Metricool – simpler analytics (SMB).
- Sprinklr vs Socialpilot: Sprinklr – enterprise scalability; Socialpilot – efficient scheduling (SMB/agency).
- Sprinklr vs Sendible: Sprinklr – broad CXM (enterprise); Sendible – client management (agency).
- Sprinklr vs Content Studio: Sprinklr – enterprise-grade; Content Studio – content/AI (SMB).
- Sprinklr vs Heropost: Sprinklr – enterprise platform; Heropost – AI/competitor intel (SMB).
- Sprinklr vs Agorapulse: Sprinklr – scalable CXM; Agorapulse – all-in-one (SMB).
- Sprinklr vs Zoho Social: Sprinklr – enterprise power; Zoho Social – cost-effective (SMB, Zoho).
- Sprinklr vs Buffer: Sprinklr – comprehensive enterprise; Buffer – simple scheduling (small biz).
- Sprinklr vs Later: Sprinklr – broad enterprise; Later – visual content (SMB/creators).
- Sprinklr vs Loomly: Sprinklr – enterprise social media mgmt; Loomly – content/team (SMB).
- Sprinklr vs Blaze: (Info limited – Sprinklr’s strength: comprehensive enterprise CXM.)
- Sprinklr vs Hootsuite: Hootsuite is a long-standing, all-in-one platform known for its comprehensive, multi-stream dashboard.
- Sprinklr vs Planable: Planable is a collaboration-first tool with a focus on visual content approval and client feedback.
Frequently Asked Questions
Is Agorapulse better than Sprinklr for small businesses?
For many small businesses, Agorapulse often offers a more user-friendly interface and more accessible pricing compared to the robust but pricier Sprinklr social. Its core social media management features are typically sufficient for smaller teams.
What are the main differences in pricing between Agorapulse and Sprinklr?
Agorapulse has tiered pricing, starting at a lower monthly cost and being suitable for individual users and smaller teams. Sprinklr’s pricing starts much higher per user, making it more geared towards larger enterprises with complex needs.
Which platform offers better customer support, based on user reviews?
Generally, Agorapulse receives positive feedback for its responsive and helpful customer support. While Sprinklr offers enterprise-level support, its complexity can sometimes lead to a steeper learning curve for users seeking immediate help.
Can I try Agorapulse or Sprinklr before committing to a paid plan?
Yes, Agorapulse typically offers a free trial period, allowing you to test its features. Sprinklr usually provides demo sessions tailored to enterprise needs, allowing potential clients to see its capabilities in action.
Which tool is better for advanced social listening and analytics?
Sprinklr generally offers more sophisticated and comprehensive social listening and analytics capabilities, designed to handle vast amounts of data and provide deeper insights for large organizations.
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