Copper CRM vs Close CRM: Which is The Best One in 2025?

Picking the right CRM is tough, right?

You’re looking at Copper CRM and Close CRM.

Imagine wasting money on a CRM that doesn’t fit your needs.

You’re stuck with clunky software, missed leads, and a team that’s just plain frustrated. 

Don’t worry; we’ll break down Copper CRM vs Close CRM in a simple way. 

Overview

To provide a clear and practical comparison.

We’ve gone hands-on. Our team spent significant time testing both Copper CRM and Close CRM.

We explored their features, ran sales scenarios, and analyzed their ease of use.

This direct experience forms the basis of our comparison, ensuring you get real-world insights.

What is Close CRM?

Alright, let’s talk about Close CRM. 

It’s built for sales teams that love to call. It has built-in calling.

That’s a huge plus for some. It also helps you automate email sequences.

And it’s great for lead management.

Key Benefits

• Built-in calling: Make and receive calls directly within Close.
• Powerful email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Pricing

• Base: $19/month
• Startup: $49/month
• Professional: $99/month
• Enterprise: $139/month
• Custom: Talk to sales

What is Copper CRM?

So, you’re looking at Copper CRM.

Think of it as a super-organized friend for your sales team.

It plays nice with Google Workspace. That’s a big plus.

It helps you track deals and manage projects.

Basically, it keeps everything in one place.

Key Benefits

Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:

• Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
• Intuitive interface: Copper is easy to navigate, even for CRM beginners.
• Visual pipeline management: Get a clear view of your sales process and track deals with ease.
• Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.

Pricing

Copper CRM offers a free trial to get you started. Paid plans are totally based on the number of users and features you need:

• Starter: $9/per seat per month[paid annually]
• Basic: $23/per seat per month[paid annually]
• Professional: $59/per seat per month[paid annually]
• Business: $99/per seat per month[paid annually]

Feature Comparison 

We’re looking beyond the surface, comparing the core functionalities that truly matter when choosing between these two CRMs.

This breakdown will help you see which solution is ideal for your specific needs.

Contact Management

• Copper CRM: It integrates deeply with Gmail, pulling in contact details automatically. It’s strong for those in the Google ecosystem.
• Close CRM focuses on detailed contact history with robust call and email logging. It’s built for sales-focused teams that need a comprehensive view.

Sales Outreach

• Copper CRM: This offers basic email templates and limited outreach tools. It’s more about organizing existing relationships.
• Close CRM: This excels at high-volume sales with powerful email sequences, built-in calling, and SMS capabilities. It’s a heavy hitter for outreach.

Mobile Platform (Android & iOS)

• Copper CRM: Provides a smooth Android and iOS experience, with good access to core functions. It’s user-friendly on mobile.
• Close CRM offers mobile access, but some users find the interface less intuitive. It’s functional but not as polished.

Task Management

• Copper CRM: Includes basic task assignment and tracking, tied to deals and contacts. It’s good for simple workflow management.
• Close CRM: Offers more detailed task management, with automation and reminders. It’s built for complex sales processes.

Customization

• Copper CRM: This offers customizable fields and pipelines, but it’s less flexible than some competitor CRMs. It’s good for standard needs.
• Close CRM: Provides highly customizable pipelines and fields, catering to unique sales workflows. It’s adaptable for diverse needs.

Integration

• Copper CRM: Strong integration with Google Workspace, plus limited other integrations. It’s focused on that ecosystem.
• Close CRM offers a wider range of integrations, including email, calling, and marketing tools. It’s designed to connect with various platforms.

Reporting and Analytics

• Copper CRM: Provides basic reporting on sales and pipeline activity. Export to Excel is available.
• Close CRM: This offers advanced reporting, including sales forecasting and performance metrics. It’s more robust for data-driven decisions.

This close vs copper comparison highlights the key differences.

When considering this vs copper comparison.

It’s important to look at the customer reviews and the verdicts of other users.

What to Look For When Choosing a CRM Platform?

• Consider your team’s existing workflow; seamless integration is key.
• Evaluate scalability: Will the CRM grow with your business?
• Assess the learning curve; ease of use impacts adoption.
• Prioritize features that directly address your sales challenges.
• Don’t overlook customer support; reliable help is essential.
• Mobile accessibility matters for teams on the go.
• Data security should be a top priority.
• Think about long-term ROI, not just immediate costs.

Final Verdict

So, after looking at both, which one wins?

For us, it depends on your needs.

If you live in Google Workspace, Copper CRM is solid. It keeps your inbox clean and organized.

But, if you need serious sales tools, Close CRM is the way to go.

It’s built for high-volume sales. 

It has a more flexible pipeline and better reporting.

You can try a free trial to see for yourself.

We’ve used both, and Close CRM fits the “sales powerhouse” category better for most teams.

We think it’s worth the extra money.

Frequently Asked Questions