⚡ Quick Verdict:
- Pricing: Copper CRM starts at $9/seat/mo (Starter), while Salesmate starts at $23/user/mo (Basic).
- Best for: Copper CRM suits teams living inside the Gmail inbox. Salesmate fits sales teams wanting built-in calling and 700+ integrations.
- Key difference: Copper is built only for Google Workspace. Salesmate works with both Google apps and Microsoft apps.
- Our pick: Copper CRM for most Google-first small businesses. Its native Gmail extension removes manual data entry.
Copper CRM and Salesmate both promise to fix a messy sales process.
But they were built for two different kinds of teams.
Copper CRM lives inside your Gmail inbox and Google Calendar.
Salesmate CRM packs calling, marketing automation, and a meeting scheduler into one tool.
This guide breaks down pricing, features, and who each CRM software fits best.
Overview
This Copper CRM vs Salesmate comparison covers pricing, features, and ease of use for both CRM software tools.
We reviewed documentation, pricing pages, and user reviews for each one.
Our writers also spent hands-on time inside both platforms.
Those notes appear in the “What Our Team Noticed” sections below.
By the end, you will know which sales CRM fits your team.
What is Copper CRM?
Copper CRM is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a Gmail extension to kill manual data entry.
A Chrome extension lets you manage leads and deals inside Gmail.
Copper’s integration syncs emails, meetings, and contacts from Google apps automatically.
The company claims over 30,000 CRM customers, including Google itself.
🏆 Winner: Copper CRM
The only CRM made for Google Workspace. It manages your sales process right inside the Gmail inbox, so sales reps skip manual data entry.
Copper CRM Pricing
Here is what Copper CRM pricing looks like in 2026. Let’s break it down.
| Plan | Price | Best For |
|---|---|---|
| Starter | $9/seat/month | Organizing new contacts only |
| Basic | $23/seat/month | Small business, up to 2,500 contacts |
| Professional | $59/seat/month | Teams importing up to 15,000 contacts |
| Business | $99/seat/month | Full workflow automation and reporting |
Pricing verified July 2026.
Free trial: Yes. Copper offers a 14-day free trial to test the platform first.
Money-back guarantee: No standard refund. Cancel before renewal to avoid the next charge.
📌 Note: The Starter plan lacks pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ Warning: The table shows annual per-seat rates. Paid monthly, Copper costs more: Basic $29, Professional $69, and Business $134 per seat.
Key Benefits of Copper CRM
Here is what makes Copper CRM worth considering:
- Google Workspace integration: Copper syncs Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive. Records update without manual data entry.
- Chrome extension: Create leads, companies, and tasks directly from your Gmail inbox. No tab switching needed.
- Visual pipelines: Track your sales process across stages. You can create pipelines and even run multiple pipelines per team.
- Workflow automation: Copper can automate tasks and repetitive tasks so sales reps focus on deals, not data entry.
- Automated emails: Send one-off automated emails or a full email sequence. The email sequence sits in the Business tier.
- Lead scoring and tracking: Copper adds lead scoring, website tracking, and email tracking. You easily track who opened what.
What Our Team Noticed
Our writer signed up for Copper CRM and used it for everyday contact management. Here is what stood out from that hands-on time:
Copper CRM Pros & Cons
✅ Pros
- Deep Google Workspace integration works inside Gmail and Google Calendar
- Chrome extension removes manual data entry for new contacts
- Transparent Copper CRM pricing with no hidden setup costs
- User-friendly API makes it easy to build custom integrations
❌ Cons
- No Microsoft 365 support, so it cannot serve non-Google companies
- Contact management can glitch, with reports of disappearing contact information
- Marketing tools feel clunky and rely on an external tool, Outfunnel
What is Salesmate?
Salesmate CRM is an all-in-one cloud-based platform for sales, marketing, and support.
It targets small to medium businesses that want to close more deals.
Salesmate’s platform enriches customer interactions and boosts productivity.
Sandy AI drafts emails, summarizes calls, and handles repetitive tasks.
It serves many sectors, including SaaS, healthcare, and any real estate company.
Salesmate CRM
A flexible sales CRM with built-in calling and 700+ integrations. It fits sales teams that want marketing automation and a meeting scheduler in one place.
Salesmate Pricing
Here is what Salesmate costs in 2026. The plans scale with your sales team.
| Plan | Price | Best For |
|---|---|---|
| Basic | $23/user/month | Small teams starting with a sales pipeline |
| Pro | $39/user/month | Growing teams needing marketing automation |
| Business | $63/user/month | Larger teams wanting advanced capabilities |
Pricing verified July 2026.
Free trial: Yes. Salesmate offers a 15-day free trial with no credit card. You can start a free trial today.
Money-back guarantee: No formal refund window. A Black Friday deal often takes 10% off annual plans.
📌 Note: Higher tiers add Sandy AI, automation journeys, and richer analytics. This helps you save money by replacing several other companies’ separate tools.
⚠️ Warning: Some users report Salesmate can delete leads if a payment is missed. Keep your billing current to protect your data.
Key Benefits of Salesmate
Here is what makes Salesmate worth a look:
- Broad integrations: Salesmate connects with 700+ tools. That includes Google apps, Microsoft apps, Slack, and Zapier integrations.
- Built-in calling: Make calls, record them, and use voicemail drops from your phone or the mobile app.
- Marketing automation: Automation journeys run multi-channel drip campaigns and follow ups without manual work.
- Meeting scheduler: Prospects can book meetings online. This saves sales reps time on back-and-forth email.
- Visual sales pipeline: Track deals across stages. Strong pipeline management helps you build lasting customer relationships.
- Actionable insights: Dashboards and reports surface sales performance data and support sales forecasting.
What Our Team Noticed
Our writer signed up for Salesmate and tested its pipeline and calling tools. Here is what stood out from that hands-on time:
Salesmate Pros & Cons
✅ Pros
- 700+ integrations, so it plays well with Google apps and Microsoft apps
- Built-in calling, voicemail drops, and a meeting scheduler in one place
- Sandy AI automates data entry and repetitive tasks
- Fully customizable to fit any sales process
❌ Cons
- Bugs reported in the email template editor and automation journeys
- Can delete leads if a payment is missed, a data security worry
- Weaker for marketing automation than some dedicated tools
Feature Comparison
Ready to dive into a detailed comparison of Copper CRM vs Salesmate? We will explore nine key features to help you pick the right sales CRM for your team.
| Feature | Copper CRM | Salesmate |
|---|---|---|
| Starting Price | $9/seat/mo | $23/user/mo |
| Free Trial | ✅ 14 days | ✅ 15 days |
| Google Workspace CRM | ✅ Native | ✅ Via integration |
| Microsoft Apps | ❌ | ✅ |
| Built-in Calling | ❌ | ✅ |
| Workflow Automation | ✅ | ✅ |
| Meeting Scheduler | ❌ | ✅ |
| Lead Scoring | ✅ | ✅ |
| App Integrations | Limited add ons | 700+ |
| Best For | Google-first teams | All-in-one sales teams |
1. Google Workspace Integration
Copper CRM: This is Copper’s biggest strength. It is the only CRM made for Google Workspace, formerly G Suite. Copper’s integration syncs Gmail and Google Calendar, plus Google Docs, Google Sheets, and Google Drive.
Salesmate: Salesmate connects to Google apps too, but it is not Google-only. It also works with Microsoft apps and other tools, which is a huge plus for mixed teams.
2. Contact Management
Copper CRM: Copper auto-populates records from your Gmail inbox, so new contacts land without manual data entry. Some users report glitches, though, like disappearing contact information.
Salesmate: Salesmate enriches contacts and accounts, then logs every touch automatically. Contact and deal intelligence pulls emails, calls, and notes into one view of your customer interactions.
3. Sales Pipelines and Deals
Copper CRM: Copper lets you create pipelines and run multiple pipelines to track your sales process. Note that the Starter plan skips pipelines entirely.
Salesmate: Salesmate’s visual sales pipeline helps you track deals and close more deals. Strong pipeline management keeps every new lead moving forward.
4. Workflow Automation
Copper CRM: Copper’s workflow automation cuts repetitive tasks and manual updates. The Professional plan and Business tier unlock the deeper rules.
Salesmate: Salesmate goes further with Sandy AI and automation journeys. It can automate tasks, run drip campaigns, and even add chatbots to your site.
5. Automating Repetitive Tasks
Copper CRM: Copper eliminates manual data entry by pulling data straight from Google products. Sales reps add tasks directly from Gmail and Google Calendar.
Salesmate: Sandy AI drafts emails and summarizes calls to save time. Team collaboration and task management tools let reps tag teammates and share notes to boost productivity. It replaces several disjointed systems in one platform.
6. Email Templates and Sequences
Copper CRM: Copper offers email templates for consistent replies and automated emails from your Gmail account. A full email sequence needs the Business tier, and bulk emails stay basic.
Salesmate: Salesmate ships email templates plus email tracking baked in. Sequences and follow ups run inside automation journeys, which is handy for cold outreach.
7. Lead Scoring and Website Tracking
Copper CRM: Copper adds lead scoring and website tracking to spot warm prospects. You easily track email opens and clicks for engagement insights.
Salesmate: Salesmate captures leads with personalized web forms you embed on your site. Those forms feed new prospects straight into your sales pipeline.
8. Reporting and Analytics
Copper CRM: Copper’s custom reporting lets you build sales reports from your own data. It covers core sales reporting for most small business needs, though the marketing side has limited features.
Salesmate: Salesmate’s dashboards deliver deeper analytics and sales forecasting. Reports track sales performance across the whole team, not just one rep.
9. Project Management and Scheduling
Copper CRM: Copper doubles as light project management. You can manage projects and work with clients beside your deals in one place. The mobile app gives you access on the go.
Salesmate: Salesmate’s meeting scheduler lets prospects book meetings online. This trims scheduling email and helps reps land more sales calls by phone.
10. Pricing & Cost
Let’s compare the pricing plans side by side.
| Plan | Copper CRM | Salesmate |
|---|---|---|
| Entry | Starter $9/seat/mo | Basic $23/user/mo |
| Mid | Basic $23 / Pro $59 | Pro $39/user/mo |
| Top | Business $99/seat/mo | Business $63/user/mo |
| Free Trial | 14 days | 15 days, no card |
Copper CRM: Copper’s Starter plan is cheap at $9, but it only organizes contacts. To create pipelines and automate tasks, you need Basic or higher, which pushes cost up fast.
Salesmate: Salesmate costs more at entry but bundles calling, a meeting scheduler, and marketing automation. For teams replacing at least six others tools, that bundle can save money overall.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| Deep Gmail workflow | Copper CRM | Native Google Workspace integration |
| Tight budget entry | Copper CRM | Starter from $9/seat |
| Built-in calling | Salesmate | Phone and voicemail included |
| Microsoft apps | Salesmate | Not locked to Google |
| Marketing automation | Salesmate | Automation journeys and campaigns |
💰 Your Budget
Copper CRM pricing starts lower at $9 per seat. Salesmate costs more upfront but bundles more tools.
🔌 Your Tech Stack
Copper is strict Google Workspace only. Salesmate handles Google apps, Microsoft apps, and other apps, so it fits mixed stacks.
📞 Your Sales Process
Salesmate wins for phone-heavy teams with calling built in. Copper suits reps who live inside Gmail all day.
🎓 Your Experience Level
Copper feels familiar to Google users, so onboarding is quick. Salesmate has more depth, so you may need to train users.
🆓 Free Trials and Demos
Test both before you commit. Copper gives 14 days; Salesmate gives 15 days with no card, so you can start a free trial today.
🛟 Support Options
Salesmate’s support team earns praise for quick help. Copper’s docs and user-friendly API give developers all the necessary APIs.
Switching Guide
Already using one of these tools? Here is what to expect if you switch.
🔄 Switching from Copper CRM to Salesmate?
✅ What you’ll gain:
- Built-in calling and a meeting scheduler to book meetings
- 700+ integrations, including Microsoft apps and Zapier integrations
- Stronger marketing automation and drip campaigns
❌ What you’ll lose:
- Native, deep Google Workspace integration inside Gmail
- The simple $9 Starter plan entry price
- The Chrome extension built for Google products
📋 How to switch:
- Export contacts and deals from Copper as a CSV
- Create a Salesmate account and start the free trial
- Import your data and rebuild your sales pipeline
🔄 Switching from Salesmate to Copper CRM?
✅ What you’ll gain:
- CRM data that lives inside Gmail and Google Calendar
- Automatic sync with Google Sheets, Google Docs, and Google Drive
- A lower entry price for a small business
❌ What you’ll lose:
- Built-in phone calling and voicemail drops
- The 700+ app library and Sandy AI automation
- Microsoft apps support and the meeting scheduler
📋 How to switch:
- Export your Salesmate contacts and companies
- Sign up for Copper and connect Google Workspace
- Import records and set up your pipelines
What Our Review Didn’t Cover
This comparison focused on small businesses and sales teams. We did not test enterprise SSO or bulk licensing for large companies. Our notes come from July 2026 versions, so features may shift. If you run a 100-seat sales team, your priorities may differ from what we covered here.
Final Verdict
| Category | Winner |
|---|---|
| 💰 Pricing | Copper CRM |
| 🔗 Google Workspace | Copper CRM |
| 📞 Calling & Scheduling | Salesmate |
| 🤖 Automation & AI | Salesmate |
| 👶 Ease of Use | Copper CRM |
| 🔌 Integrations | Salesmate |
| 🏆 Overall Winner | Copper CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 of 6 categories.
Best for: Google Workspace teams, Gmail-first sales reps, and any small business that wants zero manual data entry.
After extensive research, Copper CRM and Salesmate serve two different buyers. Copper is the cleanest fit for teams glued to Google apps.
Salesmate is excellent for phone-heavy teams that want calling, a meeting scheduler, and marketing automation in one place. Many users note that Salesmate stands out for flexibility and support.
If you weigh various options and live inside Gmail, Copper CRM is the better choice for most small businesses.
More of Copper CRM Compared
Here is how Copper CRM stacks up against other CRM software options:
Copper wins on: Native Gmail workflow, simpler setup, lower entry price
HubSpot wins on: Free tier, broader marketing tools, bigger integration library
Copper CRM vs Salesforce
Copper wins on: Faster onboarding, tight Google products fit, friendlier for a small business
Salesforce wins on: Deep customization, enterprise scale, advanced capabilities for large teams
Copper wins on: Gmail-first design, contact management, automatic Google sync
Monday CRM wins on: Visual project management, flexible boards, wider use beyond sales
More of Salesmate Compared
Here is how Salesmate compares to a few other CRMs sales teams weigh:
Salesmate wins on: Built-in calling, cheaper paid tiers, Sandy AI automation
HubSpot wins on: Generous free plan, content marketing tools, larger app marketplace
Salesmate wins on: More app integrations, richer automation journeys, flexible pipelines
Freshsales wins on: Cleaner free tier, built-in phone credits, simpler lead scoring
Salesmate vs Capsule CRM
Salesmate wins on: Calling, marketing automation, meeting scheduler to book meetings
Capsule wins on: Lower cost, lighter interface, easier for tiny teams
Frequently Asked Questions
What is Copper CRM used for?
Copper CRM manages contacts, leads, and deals inside Google Workspace. It works within your Gmail inbox and Google Calendar to run your sales process without manual data entry.
What is the old name of Copper CRM?
Copper was originally called ProsperWorks. It launched in 2012 as a Gmail extension before rebranding to Copper, the CRM built for Google Workspace.
Does Copper CRM work with Outlook?
No. Copper CRM is built only for Google Workspace, not Microsoft 365 or Outlook. If your team uses Outlook, Salesmate is the better fit.
What is Salesmate used for?
Salesmate is a sales CRM with built-in calling, a meeting scheduler, and marketing automation. It helps teams track deals, automate tasks, and build lasting customer relationships.
What is a CRM in sales?
A sales CRM is customer relationship management software. It stores contacts, tracks your sales pipeline, and automates follow ups so sales reps close more deals.
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