Picking the right CRM is tough, right?
You’re looking at Copper CRM vs Salesmate, and honestly, it’s confusing.
You need something that helps you keep track of customers, but which one is actually better?
Don’t worry, we’re going to break down Copper CRM vs Salesmate so you can see which one is the real deal.
Let’s find your best CRM tool together in 2025.
Overview
To provide a clear comparison, we’ve gone hands-on.
Our team explored each platform’s features, testing their usability and effectiveness.
This direct experience allows us to offer insights beyond simple feature lists, giving you a real-world perspective.
Join the 65% of Copper CRM users who saw a 30% reduction in data entry time.
Pricing: It has a free trial. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Pipeline Management
- Task Automation
See an average of 25% faster deal closure with Salesmate.
Pricing: It has a free trial. The premium plan starts at $23/month.
Key Features:
- Sales Automation.
- Built-in Calling.
- Email Marketing.
What is Copper CRM?
Copper CRM? It’s built for Google Workspace users.
It keeps everything connected. Think of it as your Google-powered sales hub.
See how Copper CRM helped 70% of businesses increase their sales pipeline conversion rates by 25% within the first six months. Explore the impact on your sales team today.
Key Benefits
- Seamless Google Workspace integration.
- Visual pipeline, close deals faster.
- Track emails and know customer engagement.
- Automate data entry, saving 20+ minutes per lead.
- Get insights from 50+ customizable reports.
Pricing
Copper CRM offers a free trial to get you started. Paid plans are totally based on the number of users and features you need:
- Starter: $9/per seat per month[paid annually]
- Basic: $23/per seat per month[paid annually]
- Professional: $59/per seat per month[paid annually]
- Business: $99/per seat per month[paid annually]
Pros
Cons
What is Salesmate?
Salesmate? It’s a sales-focused CRM. It helps close deals faster.
It’s built for sales teams. It keeps track of leads and deals.
See an average of 25% faster deal closure with Salesmate. Start your journey and join the 4,000+ businesses already using Salesmate!
Key Benefits
- Increases deal closure rates by 25% on average.
- Reduces sales cycle time by 15%.
- Built-in calling saves time.
- Email marketing is highly effective.
- Automates sales tasks efficiently.
Pricing
- Basic ($23/user/month): Contacts, Companies, Deals.
- Pro ($39/user/month): Product management, Goal Management.
- Business ($63/user/month): Team Management, Custom Module
Pros
Cons
Feature Comparison
Let’s dive into the core differences.
We’ll examine key features, highlighting strengths and weaknesses to help you determine which CRM software best fits your needs.
User Interface and Ease of Use
- Copper CRM: Built to integrate seamlessly with Google Workspace, Copper (formerly Prosperworks) offers a clean, intuitive interface. If you’re heavy on Google tools, it’s a natural fit. It’s designed to minimize data entry and keep you in your familiar Google environment.
- Salesmate: Salesmate provides a highly customizable interface. You can tailor dashboards and views to match your specific sales process. While powerful, this customization might require a bit more setup time.
Contact and Lead Management
- Copper CRM: This excels in automatic data capture from emails and calendar events. It’s strong for managing contacts and leads, especially if you want to eliminate manual entry.
- Salesmate: Offers robust lead scoring and segmentation. This feature is great for targeting specific customer groups and prioritizing leads based on engagement.
Sales Automation and Workflow
- Copper CRM: Provides basic workflow automation for simple tasks. Its focus is on streamlining sales activities within the Google ecosystem.
- Salesmate: Offers advanced workflow capabilities, including complex automation sequences and triggers. You can automate many aspects of your sales process, saving significant time.
Email and Inbox Integration
- Copper CRM: Strong inbox integration with Gmail. It automatically tracks email communication and links it to relevant contacts and deals.
- Salesmate: This offers a unified inbox for managing emails, calls, and text messages. It centralizes communication and provides a complete view of customer interactions.
Project Management Capabilities
- Copper CRM: Includes basic project management features for tracking tasks and deadlines related to deals. However, it’s not a dedicated project management tool.
- Salesmate: Offers more robust project management features, including task management, project timelines, and collaboration tools.
Integrations and Ecosystem
- Copper CRM’s core strength is deep integration with Google Workspace. However, it also integrates with many other popular apps.
- Salesmate: Integrates with a wide range of third-party apps, including popular marketing and customer support tools, and even HubSpot.
Customer Support and Training
- Copper CRM: Offers standard customer support options, including email and chat. Training resources are available online.
- Salesmate provides multiple support channels, including phone, email, and chat. It also offers extensive training materials and dedicated account managers.
What to Look For When Choosing CRM Software?
- Ease of Use: Can you quickly learn the platform? Does it feel intuitive, even if you’re not tech-savvy?
- Customization Options: Can you make your website truly unique? Does it offer enough templates and design tools?
- Scalability: Can the builder grow with your business? Will it handle increased traffic and content?
- Integration Capabilities: Does it connect with other tools you use? Can you add features like e-commerce or marketing tools?
- Pricing and Value: Is the pricing transparent and fair? Does the plan offer a solution that matches your business needs?
- Customer Support: Is help available when you need it? Do they provide multiple support channels?
Final Verdict (Our Pick)
So, which one wins? It really depends on what you need.
If you live in Google Workspace, Copper CRM is a super easy fit.
It keeps things simple.
But, if you want to make your sales work like magic with lots of custom steps, Salesmate is your pick.
It does more but takes a bit more work to set up.
We’ve tried both, and we know what works.
Trust us, we’ve done the digging, so you don’t have to. Pick the one that best suits your work style.
Frequently Asked Questions
Is Copper CRM better for Google Workspace users?
Yes, Copper CRM is designed to work seamlessly with Google Workspace. It integrates directly with Gmail, Calendar, and Drive, making it ideal if you rely heavily on Google’s tools. It simplifies data entry and keeps everything connected.
Can Salesmate automate complex sales workflows?
Salesmate excels at workflow automation. You can set up detailed sequences and triggers to automate various stages of your sales process. This can save time and improve efficiency, especially for complex sales cycles.
Which CRM offers better customer support?
Salesmate provides more comprehensive support options, including phone, email, and chat. They also offer extensive training resources. Copper CRM offers email and chat support, but Salesmate’s broader support may be preferable for users needing more assistance.
Is Copper CRM or Salesmate easier to customize?
Salesmate offers more customization options. You can tailor dashboards, reports, and workflows to match your specific needs. While Copper CRM is user-friendly, Salesmate’s flexibility allows for a more personalized experience.
Which CRM is more suitable for project management?
Salesmate has stronger project management capabilities. It includes task management, project timelines, and collaboration tools. Copper CRM offers basic project features, but Salesmate is more robust for teams needing detailed project tracking.
