Ever feel overwhelmed trying to choose the right CRM?
You’re not alone. With so many options, finding the perfect fit for your business can feel like searching for a needle in a haystack.
Two popular contenders, Creatio CRM and Monday CRM, often come up in discussions.
But which one reigns supreme?
In this post, we’ll discuss the key differences between Creatio CRM vs Monday CRM in 2025, exploring their features, pricing, and best use cases.
Overview
We’ve put Creatio CRM and Monday CRM through their paces, exploring their functionalities, ease of use, and overall performance.
Our hands-on testing and analysis, combined with user feedback, informs this comparison, helping you understand each platform’s strengths and weaknesses.
Ready to transform your sales process? Creatio CRM’s low-code platform and powerful automation features can boost your sales team’s efficiency.
Pricing: It has a free plan. The premium plan starts at $25/month.
Key Features:
- Sales
- Marketing
- Credit Unions
There are over 150,000 teams worldwide that rely on Monday.com to streamline their workflows and boost productivity.
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Visual Project Management
- Workflow Automation
- Team Collaboration
What is Creatio CRM?
Creatio CRM, formerly bpm’online, is a robust, low-code platform.
It’s designed for businesses of all sizes. It offers a wide range of features.
Think sales, marketing, and service automation.
It’s highly customizable. You can tailor it to your specific needs.
Boost your sales processes and automate workflows with Creatio’s no-code platform. See a 15% increase in efficiency and save 10 hours per week.
Key Benefits
- Visual workflow builder: Map out and automate your sales and marketing processes with drag-and-drop ease.
- No-code platform: Customize the CRM without any coding knowledge.
- Robust analytics: Track key metrics and get deep insights into your sales performance.
- Industry-specific solutions: Choose from tailored solutions for finance and real estate industries.
Pricing
Creatio offers a free trial. They have a few different pricing tiers based on the features you need:
- Growth: $25/user/month. Basic CRM features for small teams.
- Enterprise: $55/user/month. Adds marketing automation and advanced customization.
- Unlimited: $85/user/month. Includes everything plus AI-powered features and premium support.
Pros
Cons
What is Monday CRM?
Now, let’s switch gears and talk about Monday CRM.
It’s part of the monday.com work operating system. It’s highly customizable, which is a big plus.
It’s designed to help teams manage their sales, marketing, and customer service.
Join over 150,000 teams worldwide who rely on Monday.com to streamline their workflows & boost productivity. Explore the platform’s full potential.
Key Benefits
- Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
- Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
- Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
- Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.
Pricing
Monday CRM offers a free plan for individuals, but to get the most out of it, you’ll want a paid plan. Here’s the breakdown:
- Free: Up to 3 boards, Unlimited docs, 200 templates.
- Basic: $9/month: Unlimited free viewer, Unlimited items, 500 file storage.
- Standard: $12 per user/month: Timeline & client views, Calendar view.
- Pro $19 per user/month: Private boards, Time tracking, Formula Column.
- Enterprise: Custom pricing.
Feature Comparison
Let’s dive into a head-to-head comparison of Creatio CRM and Monday CRM.
We’ll examine key features that businesses consider when choosing a CRM.
This will help you see where each platform shines.
Sales Automation
Creatio excels in sales automation.
It offers advanced features like automated lead scoring and pipeline management. You can automate many sales tasks.
Think email sequences and follow-ups.
Monday CRM, while offering some automation, focuses more on project management and team collaboration. It’s less specialized for complex sales processes.
Project Management
Monday CRM is a project management powerhouse.
Its visual boards and task management features make it ideal for managing projects.
Creatio CRM also offers project management tools.
However, they are not as robust as Monday’s.
If project management is your top priority, Monday is the stronger choice.
Marketing Automation
Creatio offers comprehensive marketing automation features.
These include email marketing, campaign management, and lead nurturing.
You can automate marketing workflows.
Monday CRM has some marketing features. They are not as advanced as Creatio’s. Creatio is better for complex marketing campaigns.
CRM Customization
Creatio is highly customizable.
You can tailor it to your specific business needs.
Monday CRM offers some customization.
But it’s not as extensive as Creatio. If you need a highly adaptable CRM, Creatio is the better option.
Integrations
Both platforms offer integrations with other tools.
Creatio has a wider range of integrations.
It connects with many business applications.
Monday CRM also integrates with popular apps. Check their integration lists to see which fits your needs.
Free Trial and Onboarding
Both Creatio and Monday CRM offer free trials.
This lets you test the software before committing. Monday CRM’s onboarding is generally considered easier.
Its user-friendly interface makes it quick to learn.
Creatio can have a steeper learning curve. Its complexity can make onboarding more challenging.
Lead Scoring
Creatio CRM offers advanced lead-scoring capabilities.
You can prioritize leads based on various criteria.
This helps your sales team focus on the most promising prospects.
Monday CRM’s lead scoring is less sophisticated. Creatio is the better choice for data-driven lead management.
What to Look for When Choosing CRM Software?
- Scalability: Can the CRM grow with your business?
- Mobile Access: Is there a good mobile app for your team members?
- Training and Support: What kind of support does the CRM provider offer?
- Security: How secure is your customer data?
- Industry-Specific Features: Does the CRM offer features tailored to your industry?
- Budget: Consider the total cost of ownership, not just the monthly fee.
- Trial Period: Use free trials to test the CRM before committing.
- Automation Capabilities: Can you automate repetitive tasks to save time and improve efficiency? Think beyond basic sales automation.
- Customer Support (Quality): Is the customer support responsive, helpful, and knowledgeable? Test their support during the trial period.
- Security and Compliance: Does the CRM meet your security and compliance requirements (e.g., GDPR, HIPAA)?
- Total Cost of Ownership (TCO): Factor in all costs, including setup fees, training, support, and potential customization costs.
Final Verdict (Our Pick)
Choosing between Creatio CRM and Monday CRM depends heavily on your specific needs.
If sales automation and a highly customizable platform are paramount, Creatio CRM is the stronger choice.
Its robust features and low-code capabilities make it ideal for businesses with complex sales processes.
However, Monday CRM shines if your focus is project management, team collaboration, and ease of use.
Its intuitive interface and visual boards make it a great fit for teams prioritizing project workflows.
We’ve explored both platforms extensively, and based on our testing, Creatio edges out Monday for businesses needing deep sales functionality, while Monday is better for collaborative project management.
Ultimately, the best CRM is the one that aligns with your business goals.
Consider your priorities and choose wisely.
Frequently Asked Questions
Is Creatio CRM better than Monday CRM?
Neither is definitively “better.” Creatio excels at sales automation and customization. Monday shines in project management and team collaboration. The best choice depends entirely on your business needs and priorities.
What is the pricing difference between Creatio CRM and Monday CRM?
Creatio CRM’s pricing varies depending on the edition and features you choose. Contact them for a quote. Monday CRM offers tiered pricing plans, generally more transparent and often more affordable for smaller teams.
Which CRM is easier to use, Creatio or Monday?
Monday CRM is generally considered more user-friendly. Its intuitive interface and visual boards make it easy to learn. Creatio, while powerful, has a steeper learning curve due to its extensive customization options.
Does Monday CRM have sales automation features like Creatio?
Monday CRM offers some sales-related features, but they aren’t as advanced as Creatio’s. Creatio is purpose-built for robust sales automation, including lead scoring and pipeline management. Monday’s sales features are more basic and integrated with its project management focus.
Can I try Creatio CRM and Monday CRM before buying?
Yes, both Creatio CRM and Monday CRM offer free trials. This allows you to test the software and see if it fits your specific requirements before committing to a paid plan. Take advantage of these trials to make an informed decision.
