Creatio CRM vs Nutshell: Choose The Best CRM Tool in 2025!

by | Apr 4, 2025

Winner
Creatio crm logo
4.5
  • Creatio Studio
  • No-Code Design
  • Creatio AI
  • Marketing Applications
  • Service Applications
  • Free trial available
  • Paid Plans from $25/month
Runner Up
Nutshell CRM
3.2
  • Sales automation
  • Email automation
  • Contact management
  • Reporting and analytics
  • Team collaboration
  • Free trial available
  • Paid Plans from $13/month
Creatio crm vs Nutshell crm

Ever feel like your sales process is a tangled mess?

You’re juggling leads, deals, and customer info, and it’s slowing you down.

Imagine missing out on sales because things are disorganized.

This chaos leads to lost revenue and frustrated teams.

That’s where Creatio CRM vs Nutshell comes in. But which one is right for you?

You need a system that’s simple but powerful. 

We’ll break down the key differences between Creatio CRM vs Nutshell to help you choose the best CRM tool in 2025. Let’s get started!

Overview

To give you a clear picture, we’ve put both Creatio CRM and Nutshell through their paces.

Our team explored their features, tested their usability, and analyzed their performance in real-world sales scenarios, leading to this detailed comparison.

Creatio CTA
4.5out of 5

Ready to explore Creatio’s powerful features? Sign up and experience the platform firsthand.

Pricing: It has a free trial. The premium plan starts at $25/month.

Key Features:

  • Visual Workflow Builder
  • Advanced Analytics
  • No-Code Customization
Nutshell CRM CTA
3.5out of 5

Nutshell CRM helps you automate sales and manage customer relationships site properly. Explore it!

Pricing: It has a free trial. The premium plan starts at $13/month.

Key Features:

  • Contact management
  • Sales automation
  • Email marketing

What is Creatio CRM?

Creatio is a platform that lets you automate sales, marketing, and service.

It’s built for large-scale operations.

Think deep customization and process management.

Also, explore our favorite Creatio CRM alternatives

Creatio Homepage

Our Take

Creatio CTA

It’s a very strong tool, especially with its no-code features that save development time. Its ability to automate business processes can lead to significant efficiency gains, and some users have seen a 300% improvement in lead conversion rates.

Key Benefits

Creatio has some strong points that make it stand out. It helps make your work faster and better.

  • No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
  • Boosts Efficiency: Automate tasks. This frees up your team.
  • 360° Customer View: See all customer info in one spot. Understand them better.
  • AI Smart Help: Uses AI for predictions. Helps make smart business choices.
  • Integrated Modules: Combines sales, marketing, and service. All in one place.

Pricing

All the plans will be billed annually.

  • Growth: $25/month.
  • Enterprise: $55/month.
  • Unlimited: $85/month.
Creatio CRM Pricing

Pros

  • Powerful automation.
  • Deep customization.
  • Strong sales tools.
  • Marketing features.
  • Automates many processes.

Cons

  • Steep learning curve, complex setup.
  • Higher cost, significant investment.
  • Customization needs technical skills.
  • Can be overkill for small teams.

What is Nutshell CRM?

Nutshell is a user-friendly CRM.

It’s built for small to mid-sized teams.

Expect easy pipeline management and clear sales reporting.

Get organized, fast.

Also, explore our favorite Nutshell CRM alternatives

Nutshell CRM Homepage

Our Take

Nutshell CRM CTA

Ditch the chaos and grow your business! Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software free and see the difference!

Key Benefits

  • Effortless contact management: Keep all your customer information organized in one place. Easily access contact details, communication history, and notes.
  • Built-in email marketing: Send targeted email campaigns to your leads and customers. Nurture relationships and drive sales with automated email sequences.
  • Sales automation: Streamline your sales process with automated workflows. Reduce manual tasks and focus on closing deals.
  • Excellent customer support: Nutshell’s top-notch customer support team is known for being responsive and helpful.

Pricing

  • Foundation: $13/user/month.
  • Growth: $25/user/month.
  • Pro: $42/user/month.
  • Business: $59/user/month.
  • Enterprise: $79/user/month.
Nutshell CRM Pricing

Pros

  • Very user-friendly interface.
  • Affordable pricing for small businesses.
  • Excellent customer support team.
  • Easy to set up and customize.
  • Includes built-in email marketing.

Cons

  • Fewer features than Pipedrive.
  • Reporting could be more robust.
  • Limited third-party integrations.
  • Not ideal for large or complex sales teams.
  • Mobile app could be improved.

Feature Comparison

These two platforms represent different approaches to customer relationship management. We will review their core capabilities to see which system best fits your business.

1. No-Code Platform and Business Process Management

  • Creatio CRMCreatio CRM is a true no-code platform with a low-code platform option. citizen developers use Studio Creatio and a code platform to build applications and model complex business process management with maximum degree of freedom.
  • Nutshell CRM: Nutshell CRM is an out-of-the-box CRM focused on immediate use. It lacks the advanced no code tools for deep customization. You cannot build applications or deeply customize industry workflows.

2. Sales Automation

  • Creatio CRM: Sales Creatio offers highly complex sales automation capabilities. You can automate workflows and sales processes to accelerate sales processes across entire company divisions.
  • Nutshell CRM: Nutshell CRM provides great native sales automation for small to mid-size businesses. It is strong on tools like personal email sequences but is less suited for enterprise-level process automation.

3. Marketing Capabilities

  • Creatio CRM: Marketing Creatio is a full omnichannel marketing platform. It allows you to orchestrate customer journey and run large, complex marketing campaigns.
  • Nutshell CRM: Nutshell CRM focuses on core sales functions but includes good email templates and bulk email capabilities, often through an add-on or integration. It is not a dedicated omnichannel marketing platform.

4. Customization and Configuration

  • Creatio CRM: The code platform to automate gives you a maximum degree of freedom to customize every element, including workflows and crm structures. It is built to adapt to any business environment.
  • Nutshell CRM: Nutshell CRM offers basic customization like adding custom fields and managing multiple pipelines. Its focus on simplicity means less complexity and deep customization.

5. Contact Management and Access

  • Creatio CRM: Provides a 360-degree view of contacts and account management. Its unified platform ensures all creatio team members have immediate access to all customer data.
  • Nutshell CRM: Nutshell CRM excels in contact management for sales teams. It offers unlimited contacts and data storage and has excellent mobile access for sales reps on the go.

6. Pipeline and Forecasting

  • Creatio CRM: Supports complex, multi-stage sales processes with powerful visual dashboards and a full reporting suite for in-depth sales forecasting and revenue tracking.
  • Nutshell CRM: Nutshell CRM features multiple pipelines that are visual and easy to manage. It includes a reporting suite that is straightforward, clear, and very effective for small businesses and sales teams.

7. Integrations and Sync

  • Creatio CRM: Offers robust integration with a vast marketplace add ons ecosystem. It is built to connect with existing enterprise technology.
  • Nutshell CRM: Nutshell CRM provides smooth, native integration with essential sales tools like Gmail, Outlook, and robust calendar sync for efficient meeting scheduling.

8. Support and Pricing

  • Creatio CRM: Support is typically managed through tiered plans and partners, reflecting its complexity and enterprise focus. It has a subscription per user per month model.
  • Nutshell CRM: Nutshell CRM is known for offering free live support across all its plans, a huge plus for small businesses. It has simple, affordable pricing that starts low per user per month.

9. Core Value Proposition

  • Creatio CRM: Its value is the ability to streamline and enhance customer employee experiences by automating complex, end-to-end workflows. It is a strong performer built for growth and enterprise efficiency.
  • Nutshell CRM: Nutshell CRM’s value lies in providing a simple, powerful, and effective tool that helps sales teams focus on long lasting relationships and quickly managing their lead flow without the burden of complexity.

What to Look For When Choosing CRM Software?

Here are the essential points to consider when making your selection:

  • Platform Reliability and Access: Can you confirm verification is successful, waiting, and easily access the site? Ensure the platform is accessible on any browser and has strong security.
  • Workflow and Process: Look for robust workflow automation capabilities. The system should help your team execute tasks and effectively update client data, ensuring high productivity in the cloud.
  • Data Management: The ability to import large amounts of customer and person data is crucial. Check for an audit log to maintain data integrity and a clear record of when changes dated.
  • Client-Facing Tools: The platform should help you respond to clients and manage your funnel efficiently. Tools for tracking timelines and managing order management are key.
  • Scalability and User Management: Confirm if the platform supports a single user or larger teams. It should be easy to add new users and manage access to crm applications.
  • Customization and Extensibility: Can you create custom fields? Consider if the vendor, like Creatio products, has a robust platform to automate workflows and offer the tools to set up complex territories.
  • Support and Transparency: Look for providers who practice genuine care and are communicating transparently. Reliable human support is a defining part of a healthy long long-lasting relationships.
  • Global Reach: If you operate internationally, check which languages the platform supports.
  • User Experience Details: The system should notify you via notifications and should not frequently display errors like “ray id” when trying to access a new page.
  • The Larger Picture: The platform must enhance customer and employee experiences, reflecting the long-term vision of successful société générale group or bnp paribas group scale organizations.

Final Verdict

When choosing CRM software, consider your long-term goals. 

For businesses demanding capability and deep customization, Creatio is the choice.

Its comprehensive modules, powerful analytics, and robust automation truly set it apart.

You can follow every aspect of your unique workflow.

While Nutshell offers a user-friendly interface, Creatio’s strength lies in its ability to scale & adapt.

Its advanced reporting and profile management provide unmatched insights.

If you need a CRM that grows with you, Creatio is your best investment.

More of Creatio CRM

Here’s a brief comparison of Creatio CRM with these software solutions:

  • Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
  • Creatio vs GoHighLevel: Creatio is a no-code platform for CRM and business process automation. It helps businesses speed up sales, marketing, and service tasks. GoHighLevel is an all-in-one sales platform and marketing tool. It’s built for marketing agencies and small business owners to grow their own business.
  • Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
  • Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
  • Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
  • Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
  • Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
  • Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
  • Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
  • Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
  • Creatio CRM vs Capsule CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
  • Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
  • Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
  • Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell vs Pipedrive: It stands out for its visual pipeline management, while Nutshell focuses on user-friendliness and simplicity.
  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume cold email outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.
  • Nutshell CRM vs Salesforce: Nutshell CRM offers a straightforward, affordable solution for small to mid-sized businesses; Salesforce is a highly scalable, feature-rich enterprise CRM.

Frequently Asked Questions

Creatio vs. Nutshell: Which CRM excels?

Creatio excels in deep customization and complex workflows, making it ideal for large enterprises. Nutshell prioritizes user-friendliness, making it perfect for small—to medium-sized businesses needing streamlined sales.

Nutshell CRM: How does 2025 pricing compare?

Nutshell offers simpler, per-user monthly pricing, generally more affordable. Creatio’s pricing scales and features reflect its advanced capabilities and make it more expensive.

Creatio, Nutshell: Where to find user reviews?

Platforms like FahimAI, G2 and Capterra offer detailed user reviews. These reviews highlight Creatio’s power and Nutshell’s simplicity, providing valuable insights.

Which CRM, Creatio or Nutshell, is better?

“Better” depends on needs. Creatio is superior for complex operations, while Nutshell is better for ease of use in smaller sales teams.

What are the Email marketing differences?

Nutshell provides basic, user-friendly email tools. Creatio offers advanced, customizable email marketing with automation, catering to more complex campaigns.

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