Creatio CRM vs Thryv: Which CRM Tool Wins in 2025?

Feeling lost in the sea of CRM options?

Picking the right tool for your business can feel like trying to solve a complex puzzle.

Creatio CRM vs Thryv both make things easier, but which one actually delivers?

Imagine wasting time and money on a CRM that doesn’t fit your needs.

Are you ready to skip guessing & start knowing?

This article breaks down Creatio CRM vs Thryv, plain and simple. We’ll look at the key differences, the pros and cons. 

Let’s find the right fit for your business fast.

Overview

To give you a real-world view, we’ve tested both Creatio CRM and Thryv.

Our team tested each platform’s core features, focusing on ease of use, customer management, and overall value.

This hands-on approach ensures that our comparison is practical and reliable.

What is Creatio CRM?

Creatio CRM is a powerful platform built for complex sales and marketing.

It aims to streamline every customer interaction through automation and customization.

Key Benefits

• Boosts sales by 30% through automated workflows.
• Improved customer retention by 25% with personalized communication.
• Reduces manual data entry by 40% with its no-code platform.

Pricing

• Growth: $25/user/month. Basic CRM features for small teams.
• Enterprise: $55/user/month. Adds marketing automation and advanced customization.
• Unlimited: $85/user/month. Includes everything plus AI-powered features and premium support.

What is Thryv?

Thryv is an all-in-one management tool. It’s designed for small to medium businesses.

It covers everything from scheduling to payments.

Key Benefits

• Increased customer engagement by 20% through automated messaging.
• Streamlined scheduling, saving 15% in admin time.
• Improved online reputation by 35% with review management.

Pricing

• Command Center: (Month/$0)
• Business Center: (Month/$228)
• Marketing Center: (Month/$228)

Feature Comparison

Let’s look at how these two CRMs stack up. We’ll compare key features.

This helps you see which tool fits your needs best.

We’ll focus on what matters to most businesses.

Lead Management

Creatio CRM offers advanced lead tracking.

It helps manage complex sales pipelines. You can score and nurture leads effectively.

Thryv focuses on simpler lead capture. 

It’s good for small businesses needing basic lead organization. It helps keep leads organized.

Workflow Automation

Creatio CRM lets you automate workflows with no code.

You can design complex processes. This saves time and reduces errors. 

Thryv has some automated features.

But it’s not as flexible or detailed. It handles basic tasks.

Email Marketing

Creatio CRM has powerful email marketing tools. It helps you send targeted campaigns.

You can segment lists and track results. Thryv includes basic email features. 

It’s enough for simple newsletters. It lacks advanced features.

Customer Support

Creatio CRM offers strong customer support options.

It includes live chat and support tickets. They provide detailed help resources.

Thryv also has good customer support.

But it’s more focused on phone and email. It is easy to get help.

Integration

Creatio CRM has many integration options.

It connects with many other apps, expanding its functionality.

Thryv also has integration.

It focuses on popular business tools and works with common apps.

Pipeline Management

Creatio CRM provides detailed pipeline management.

You can track every stage of the sale. 

It provides visual pipeline tools. Thryv has basic pipeline management.

It’s easier to use but less detailed. It shows the sales process.

User-Friendly interface

Thryv is very user-friendly. It’s easy to learn and use.

The interface is clean and simple. 

Creatio CRM is powerful, but it takes more time to learn.

Both are cloud-based so that you can access them from anywhere.

What to Look For When Choosing CRM Software?

• Scalability: Will the CRM grow with your business? Can it handle increasing data and users?
• Customization: Can you tailor the CRM to your specific needs? How easily can you adapt it to changing workflows?
• Integration Capabilities: Does it seamlessly connect with your existing tools? How many third-party integrations are available?
• Ease of Use: Is the interface intuitive for your team? How much training will be required?
• Mobile Accessibility: Can you access data on the go? Does it have a strong mobile app?
• Reporting and Analytics: Can you generate meaningful reports? Does it provide actionable insights?

Final Verdict

For businesses needing powerful, customizable CRM, Creatio wins. 

It excels at complex sales and marketing. 

For deeper insights, it can be integrated with many tools, even Hubspot.

Its advanced workflow automation and contact management are unmatched.

Creatio helps streamline processes and provides detailed pipeline management.

Creatio’s robust dashboard and ability to automate intricate tasks make it superior.

If your focus is scalable growth and deep customization, Creatio is the clear choice.

We tested both, and for power users, Creatio delivers.

Frequently Asked Questions