Tired of juggling spreadsheets and sticky notes to manage your customer relationships?
In today’s fast-paced business world, winning deals and nurturing genuine connections are paramount.
But can Folk CRM truly help you build those real relationships and streamline your sales process?
Let’s dive into this Folk CRM review and discover if it’s the right tool to empower your business in 2024.
Ready to boost productivity and connections? 90%+ of Folk CRM users already have. So, give it a try.
What is Folk CRM?
Think of Folk CRM as a super-organized address book for your business.
It helps you keep track of all your customers and the important details about them so you can build genuine connections.
It’s a customer relationship management tool.
That means it helps you manage and organize all your contacts in one place. No more searching through messy spreadsheets or sticky notes!
Who Created Folk CRM?
Folk CRM was the brainchild of Simo Lemhandez.
He started it in 2019 to help businesses close more winning deals.
Beryl wanted to make a CRM that was easy to use and focused on the most important CRM features.
He believed that tools like email, contact management, and even phone calls should all be in one place.
This would let salespeople focus on building relationships, not fighting with software.
Top Benefits of Folk CRM
Organize Contacts Effortlessly: Folk CRM acts like your super-powered address book, helping you keep all your contacts tidy and easy to find.
Close Winning Deals Faster: Get a clear view of your sales pipeline so you know where each deal stands and what to do next.
Collaborate Like a Dream: Make sure everyone on your team is on the same page about each customer. No more confusion or missed opportunities!
Endless Use Cases: Folk CRM isn’t just for sales. Use it for recruiting, partnerships, or any situation where you need to track relationships.
Chrome Extension Magic: Add contacts and info directly from your browser; there is no need to switch back and forth between apps.
Reminders That Actually Work: Set reminders for follow-ups so you never let a hot lead go cold.
Email Automation Made Easy: Send personalized emails to the right people at the right time without lifting a finger.
Plays Well with Others: Connect Folk CRM to your other tools, like email and calendars, to keep everything in sync.
Best Features of Folk CRM
What makes Folk CRM stand out from the crowd?
It’s not just about storing contacts; it’s about giving you the tools to connect and grow your business truly.
Let’s explore some of its standout features:
1. Sales Pipeline
Never lose track of a deal again.
Folk CRM’s visual sales pipeline lets you see exactly where each opportunity is in your sales process.
You can easily drag and drop deals, get reminders for follow-ups, and keep your team in the loop.
2. Leads Tracking
From the first hello to a closed deal, Folk CRM helps you track and nurture your leads.
You can see how each lead interacts with your company, which marketing campaigns they responded to, and what actions your team has taken.
This ensures no lead falls through the cracks.
3. Company Management
Keep all your company information organized in one place.
Folk CRM lets you store details like company size, industry, location, and any other relevant information.
This helps you tailor your approach and build stronger relationships.
4. Client Management
Go beyond basic contact information.
Folk CRM lets you store notes, track interactions, and even link related companies and contacts.
This gives you a 360-degree view of your clients so you can provide personalized service and build lasting relationships.
5. Email Funnels
Automate your email outreach and nurture leads without lifting a finger.
Folk CRM’s email funnels let you create targeted email campaigns, track open and click rates, and even personalize messages based on recipient behavior.
This helps you stay top-of-mind and move leads through your sales pipeline.
Pricing
| Plan Name | Price per User/Month (Billed Monthly) | Key Features |
|---|---|---|
| Starter | $25 | 2000/emails/ member/month |
| Primium | $50 | 5000/emails/ member/month |
| Custom | $100 | Custom/emails/ member/month |
Pros and Cons
Understanding both the strengths and limitations of any tool is crucial before making a decision. Let’s weigh the pros and cons of Folk CRM.
Pros
Cons
Alternatives of Folk CRM
While Folk CRM is a strong contender in the CRM space, it’s always good to explore other options to find the perfect fit for your business.
Here are a few alternatives worth considering:
- HubSpot CRM: A popular choice known for its comprehensive suite of marketing, sales, and customer service tools. It offers a free plan with basic features and scales up to accommodate larger businesses.
- Pipedrive: A sales-focused CRM that excels at pipeline management and deal tracking. Its visual interface and intuitive drag-and-drop functionality make it easy to stay on top of your sales process.
- Salesforce: A highly customizable CRM platform that can be tailored to fit the specific needs of any business. It offers a wide range of features and integrations but can be complex to set up and manage.
- Zoho CRM: A cost-effective CRM solution that offers a good balance of features and affordability. It’s a good option for small to medium-sized businesses looking for a comprehensive CRM without breaking the bank.
- Freshsales: A user-friendly CRM with a focus on lead management and sales automation. Its AI-powered features help you prioritize leads and personalize your outreach.
Remember, the best CRM for your business will depend on your specific needs and budget.
It’s always recommended to try out a few different options before making a final decision.
Personal Experience with Folk CRM
My team and I gave Folk CRM a try for a few months, and it really helped us get organized.
We used to have trouble keeping track of all our leads and customers, but Folk CRM made it easy. Here’s what we loved:
- No More Confusion: Everyone on the team could see the same information about each customer. No more wondering if someone else was already talking to them!
- Magic Fields: We could customize Folk CRM to fit our needs. We added fields for things like “lead source” and “customer type” so we could easily filter and sort our contacts.
- Easy to Use: Even our least tech-savvy team members could figure out how to use Folk CRM. The interface is clean and simple, and there are plenty of helpful tutorials.
Overall, Folk CRM helped us streamline our sales process and close more deals.
We were able to build better relationships with our customers and provide them with a more personalized experience.
Final Thoughts
Folk CRM is a great tool for businesses that want to get organized and build better relationships with their customers.
It’s easy to use, affordable, and packed with features that can help you streamline your sales process.
If you’re looking for a CRM that can help you close more winning deals, Folk CRM is definitely worth considering.
Frequently Asked Questions
Can I import my existing contacts into Folk CRM?
Absolutely! Folk CRM makes it easy to import your contacts from various sources like CSV files, Google Contacts, or even other CRMs. This ensures a smooth transition and minimizes any disruptions to your workflow.
Is Folk CRM suitable for small businesses?
Yes, Folk CRM is a great option for small businesses. Its user-friendly interface, affordable pricing plans, and focus on essential CRM features make it a perfect fit for companies just starting or those with limited resources.
Does Folk CRM offer a mobile app?
Yes, Folk CRM has a mobile app available for both iOS and Android devices. While it might not be as feature-rich as the desktop version, it allows you to access your contacts, update information, and stay connected on the go.
Can I integrate Folk CRM with other tools I use?
Folk CRM integrates with a variety of popular business tools, including Gmail, Outlook, Slack, and Zapier. This allows you to streamline your workflow and connect your CRM data with other essential applications.
What kind of customer support does Folk CRM provide?
Folk CRM offers email support and a comprehensive help center with articles and tutorials. While their response times might vary, they strive to provide timely and helpful assistance to their users.
