Picking a CRM is tough. You need one that works for you.
Folk and Agile CRM are both popular. But which is best?
It’s easy to get lost in features and prices.
Imagine choosing the wrong one. It could mean missed sales and slow workflows.
Frustration. You don’t want to waste time or money.
You want a CRM that makes your life easier.
Don’t worry. This article breaks it down.
We’ll compare Folk vs Agile CRM and examine their key features to help you decide which is the best fit for 2025.
Let’s get started and find your perfect CRM.
Overview
We investigated Folk and Agile CRMs, testing features, pricing, and ease of use.
This hands-on experience lets us give you a real, clear comparison.
We’re here to help you choose the right CRM.
Over 5,000 users have streamlined their contacts with Folk, reporting a 20% increase in lead management efficiency.
Pricing: It has a free plan. The paid plan starts at $20/month
Key Features:
- Customizable Fields
- Collaboration
- Unified Contact Hub
Agile CRM has over 10,000 users, and data shows that after implementation, sales conversion rates improve an average of 15%.
Pricing: It has a free plan. The premium plan starts at $8.99/month.
Key Features:
- Marketing automation
- Social media integration
- Landing Page Builder
What is Folk?
Folk? It’s all about contacts. Think of it as a super-smart address book.
But it does way more. You can organize your contacts.
You can email campaigns. It’s built for teams.
Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.
Key Benefits
- Organize up to 5000 contacts in one place.
- Share contact lists with up to 10 team members.
- Send personalized emails to 250 contacts per day.
- Integrate with over 1000 apps via Zapier.
- Create 5 custom contact fields.
Pricing
Folk’s basic plan starts at $20 per user per month.
- Standard: $20/month
- Premium: $40/month
- Custom: $80/month
Pros
Cons
What is Agile CRM?
Agile CRM is a full suite that includes sales, marketing, and support—all in one place.
It aims to help small and medium-sized businesses, focuses on automation, and wants to smooth your workflow.
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Key Benefits
- Automation: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
- Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
- Affordable: Provides competitive pricing plans, especially for smaller businesses.
- Customization: Offers a good level of customization to tailor the platform to your needs.
Pricing
Agile CRM offers several pricing tiers. Upgrading gets you more features:
- Free: Free for 10 users.
- Starter: $8.99/month
- Regular: $29.99/month
- Enterprise: $47.99/month
Pros
Cons
Feature Comparison
Let’s dive into the core differences. We’ll compare key features.
This will help you easily decide which CRM solution fits your needs.
We’ll keep it simple.
User Interface and Dashboard
Folk offers a clean, minimal dashboard. It’s easy to navigate, focusing on contact management.
Agile CRM offers a more comprehensive dashboard. It includes sales, marketing, and support views.
Some find it overwhelming; others find it powerful.
Email Marketing Capabilities
Folk’s email marketing is straightforward. It’s great for simple campaigns.
Agile CRM provides more robust features. You can create complex automated sequences and personalize emails.
Both offer template options, but Agile CRM’s are more varied.
Automation and Workflows
Folk has limited automation. It’s good for basic tasks. Agile CRM excels in automation.
It lets you create complex workflows.
This is a key difference for businesses of all sizes wanting to scale.
Integrations and API
Both platforms offer integration with many tools. Folk’s Zapier integration is solid.
Agile CRM also integrates with Shopify and other popular platforms.
If you need a hubspot level of integration, look at the higher-priced Agile CRM plans.
Contact Management
Folk is built for contact management. It’s excellent for organizing and segmenting contacts.
Agile CRM also manages contacts well.
But it focuses more on the sales and marketing side of things.
Customer Support and Ticketing
Folk relies on email and chat support.
Agile CRM includes a full ticketing system.
This is a big plus for teams needing dedicated customer support features.
Free Plan Availability
When considering CRM vs. other platforms, it’s important to see which offers a free plan.
Neither Folk nor Agile CRM offers a fully functional, ongoing free plan, though both may offer free trials.
What to Look For in a CRM Platform?
- Scalability: Can it grow with the business?
- Ease of Use: Is the interface intuitive for the team?
- Essential Features: Does it cover your core needs (sales, marketing, support)?
- Integration: Does it connect with your existing tools?
- Customization: Can you tailor it to the specific workflows?
- Mobile Accessibility: Can you access it on the go?
- Data Security: How well does it protect your customer data?
- Customer Support: What level of support is provided?
- Reporting and Analytics: Can you track key metrics and gain insights?
- Budget: Does the pricing align with your financial capabilities?
Final Verdict (Our Pick)
After thorough testing, we lean towards Folk for teams prioritizing contact management and simplicity.
It’s user-friendly and excels at organizing vast contact lists.
Agile CRM is powerful, especially for automation and integrated services.
However, its complexity can be a barrier.
Agile CRM is a strong option if you need a robust, all-in-one solution and are willing to endure a steep learning curve.
But for most, especially those valuing ease of use, Folk shines.
We’ve spent countless hours testing these platforms, ensuring our recommendation is based on real-world experience.
Choose what aligns with your needs and workflow.
Frequently Asked Questions
Is Folk suitable for large enterprises?
Folk is best for small—to medium-sized teams that focus on contact management. Large enterprises with complex needs might find its automation features limited. Agile CRM is better suited for larger businesses.
Does Agile CRM offer a mobile app?
Yes, Agile CRM offers mobile apps for iOS & Android, allowing you to access the CRM data and features on the go. Folk is web-based and mobile-friendly but does not have a dedicated app.
Can I import my existing contacts into Folk or Agile CRM?
Yes, both platforms allow you to import contacts via CSV files. Agile CRM also offers integrations for importing from other CRM systems.
Which CRM is better for email marketing automation?
Agile CRM is superior for email marketing automation, offering advanced features like automated sequences, personalized emails, and detailed analytics. Folks’ email marketing is simpler and suitable for basic campaigns.
Is there a free trial available for either Folk or Agile CRM?
Both platforms offer free trials, allowing you to easily test their features before committing to a paid plan. Check their websites for the most current trial details.
