Picking the right CRM can feel like choosing between two confusing video games, right?
You know you need one, but which one is Freshsales CRM vs Agile CRM?
It’s frustrating to waste time and money on the wrong tool.
Good news! We’re breaking down Freshsales CRM vs Agile CRM to help you make the best choice.
We’ll look at the key features and differences so you can decide which CRM helps you win the game.
Overview
We’ve spent hands-on time exploring Freshsales and Agile CRM, diving into their features and user interfaces.
Our comparison comes from real-world testing, ensuring you get practical insights, not just marketing fluff.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- AI-powered insights
- Built-in phone
- Deal pipeline management
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Pricing: It has a free plan. The premium plan starts at $8.99/month.
Key Features:
- Marketing automation
- Social media integration
- help desk.
What is Freshsales CRM?
So, Freshsales CRM. What’s the deal? It’s built to help sales teams close more deals.
Think of it as a smart helper. It keeps track of leads and customers. It also gives you insights to make better sales.
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Key Benefits
- Intuitive Interface: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- AI-Powered Insights: Get intelligent recommendations to close more deals.
Pricing
Freshsales CRM offers four pricing tiers:
- Growth ($9/user/month): Adds features like visual sales pipelines, email marketing, and basic reporting.
- Pro ($39/user/month): Unlocks advanced features like AI-powered insights, multiple sales pipelines, and time-based automation.
- Enterprise ($59/user/month): For large teams needing custom reporting, dedicated account management, and advanced security features.
Pros
Cons
What is Agile CRM?
Okay, let’s talk Agile CRM. It’s a bit different. This tool mixes sales and marketing.
It helps you manage customers. It also helps with email campaigns. Think of it as an all-in-one tool.
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Key Benefits
- Automation: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
- Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
- Affordable: Provides competitive pricing plans, especially for smaller businesses.
- Customization: Offers a good level of customization to tailor the platform to your needs.
Pricing
Agile CRM offers several pricing tiers. Upgrading gets you more features:
- Free: Free for 10 users.
- Starter: $8.99/month
- Regular: $29.99/month
- Enterprise: $47.99/month
Pros
Cons
Feature Comparison
Let’s examine its core features. We’ll explain the key differences between these CRM software options, helping you see where agile CRM vs. Freshsales truly matters.
Contact Management
- Freshsales CRM: Excellent contact management with a clear, visual layout. Easy to personalize fields and organize customer data.
- Agile CRM: Strong contact organization, including social media profiles. However, the interface can feel a bit crowded.
Sales Pipeline
- Freshsales CRM: Visual sales pipeline with drag-and-drop functionality. Clear deal stages and prospect tracking.
- Agile CRM: Agile CRM offers a sales pipeline but is less visually intuitive than Freshsales.
Marketing Automation & Engagement
- Freshsales CRM: Focuses on engagement within sales, with email integration and basic automation.
- Agile CRM: Powerful marketing automation, including email campaigns and social media integration. Agile CRM and Freshsales differ here.
Customer Service & Ticket System
- Freshsales CRM: This offers a chat feature and integrates with Freshworks customer service tools, but it is primarily sales-focused.
- Agile CRM: Built-in help desk with ticket management, making it strong for customer relationship management.
Telephony & Communication
- Freshsales CRM: Integrated telephony with click-to-call and call recording.
- Agile CRM offers telephony integrations, but it’s not as seamless as Freshsales.
Analytics & Reporting
- Freshsales CRM: This offers AI-powered analytics and visual reports on sales performance.
- Agile CRM: Provides reporting, but it’s less detailed compared to Freshsales.
Project Management and Schedule
- Freshsales CRM: Limited project management capability, focus is sales-focused—essential schedule tools.
- Agile CRM: Some project features, tasks, and scheduling, but less robust than dedicated tools. Lead scoring is a feature that exists within both. However, Agile crm allows for more marketing-based lead scoring.
What to Look For When Choosing CRM Software?
- Scalability: Can it grow with your business?
- Integration: Does it connect with your existing tools?
- Ease of Use: Is it intuitive for your team?
- Mobile Access: Can you access it on the go?
- Customization: Can you tailor it to your specific needs?
- Budget: Is it affordable for small businesses or enterprises?
- Support: Does it have good customer service options?
Final Verdict (Our Pick)
So, which one wins in agile CRM vs. fresh sales? For sales-focused teams, Freshsales CRM is our top choice.
It’s simple to use. Its AI helps close deals faster.
If you need strong marketing automation, Agile CRM is good.
However, Freshsales CRM feels more polished and effortless. We’ve spent hours testing both.
We know what works. We think you’ll find that Freshsales CRM helps you grow your business. Trust us, we’ve done the homework.
Ultimately, your pick depends on your needs for a powerful marketing suite.
Agile CRM has its place. But for a clean, sales-driven experience, Freshsales CRM takes the lead.
And remember, trying free trials is always the best way to see which one clicks for you.
Frequently Asked Questions
Is Freshsales CRM better than Agile CRM for small businesses?
For many small businesses focused on sales, FreshsaCRM’s use of an AI feature makes it a strong choice. Agile CRM is better for marketing-heavy businesses.
Does Agile CRM offer free plans?
Agile CRM offers a free plan for up to 10 users, making it a good starting point. However, Freshsales CRM does not have a free plan.
Which CRM has better customer support?
Both offer support, but Freshworks (Freshsales CRparCRM’s companypany) is known for its strong customer service. Agile CRM’s supCRM is adequate, but Freshsales has a more extensive support network.
Can I integrate my email marketing with these CRMs?
Yes, both integrate with email marketing tools. Agile CRM has more substantial built-in marketing automation, while Freshsales CRM relies more on integrations.
Which CRM is easier to learn and use?
Freshsales CRM generally has a more intuitive and user-friendly interface. Agile CRM, while powerful, can be a bit more complex to navigate.
