Picking the right CRM can feel like choosing between two cool video games, right?
You know you need one, but Freshsales CRM vs Monday CRM? It’s tough to tell which one fits your needs best.
Imagine spending hours setting up a CRM only to find it doesn’t do what you need.
Good news! We’re breaking down Freshsales CRM vs Monday CRM in simple terms.
Overview
We’ve spent weeks diving deep into both Freshsales CRM and Monday CRM.
Our team tested each platform’s features, usability, and customer support.
This hands-on experience allows us to provide a clear, practical comparison for you.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Built-in phone and email
- AI-powered insights
- Customizable reports
Join over 150,000 teams worldwide that rely on Monday.com to streamline their workflows and boost productivity.
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
What is Freshsales CRM?
Want an easy-to-use sales tool? Freshsales CRM might be it.
It’s built for sales teams. Think of it as your digital sales assistant. It helps you manage leads and close deals faster.
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Key Benefits
- Intuitive Interface: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- AI-Powered Insights: Get intelligent recommendations to close more deals.
Pricing
Freshsales CRM offers four pricing tiers:
- Growth ($9/user/month): Adds features like visual sales pipelines, email marketing, and basic reporting.
- Pro ($39/user/month): Unlocks advanced features like AI-powered insights, multiple sales pipelines, and time-based automation.
- Enterprise ($59/user/month): For large teams needing custom reporting, dedicated account management, and advanced security features.
Pros
Cons
What is Monday CRM?
Monday CRM is more than just a sales tool. It’s a work OS.
This means it helps you manage all your work. It’s great for teams that need to collaborate. Think of it as a central hub for your projects and sales.
Join over 150,000 teams worldwide who rely on Monday.com to streamline their workflows & boost productivity. Explore the platform’s full potential.
Key Benefits
- Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
- Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
- Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
- Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.
Pricing
Monday CRM offers a free plan for individuals, but to get the most out of it, you’ll want a paid plan. Here’s the breakdown:
- Free: Up to 3 boards, Unlimited docs, 200 templates.
- Basic: $9/month: Unlimited free viewer, Unlimited items, 500 file storage.
- Standard: $12 per user/month: Timeline & client views, Calendar view.
- Pro $19 per user/month: Private boards, Time tracking, Formula Column.
- Enterprise: Custom pricing.
Feature Comparison
Choosing the right CRM hinges on specific features.
Let’s compare direct fresh salesto Monday CRM, highlighting key differences that impact sales, marketing productivity, and business needs.
Lead Management
- Freshsales CRM:
- Freshsales offers robust lead management, with AI capabilities that score and prioritize the right leads. It provides a unified view of customer information.
- Welcome emails and Facebook Messenger integration help capture leads across channels.
- Monday CRM:
- Monday CRM focuses on customizable boards to track tasks and manage customer interactions. While it handles leads, it’s more project-oriented.
Sales Force Automation
- Freshsales CRM:
- Freshsales CRM helps automate sales activities and manual tasks like data entry, improving sales productivity. It also automates workflows to accelerate the sales cycle.
- Sales force automation is a core strength.
- Monday CRM:
Customer Engagement
- Freshsales CRM:
- Freshworks’s sales CRM provides a complete customer context for customer engagement and offers insights to help understand customer behavior.
- Every interaction is logged.
- Monday CRM:
- Monday CRM emphasizes team collaboration, indirectly improving customer engagement through organized communication.
Pipeline Management
- Freshsales CRM:
- Pipeline management in fresh sales offers clear, visual stages to help sales teams drive revenue. It provides intelligent insights to focus your efforts.
- Monday CRM:
- Monday CRM’s pipeline views are customizable but require more setup to match a dedicated sales CRM.
Customization
- Freshsales CRM:
- Freshsales offers some customization, but its strength is in its intuitive design.
- Monday CRM:
- Monday CRM excels in customizing workflows and boards to meet your unique business needs.
Third-Party Integrations
- Freshsales CRM:
- Third-party integrations are available, particularly with other Freshworks products.
- Monday CRM:
- Monday CRM offers a vast array of third-party integrations to enhance its functionality.
CRM Solution
- Freshsales CRM:
- Freshsales is an all-in-one CRM solution designed to streamline the sales cycle. It is the best CRM for sales productivity.
- Monday CRM:
- Monday CRM is a broad work OS where crm offers many tools but may require more setup to be a dedicated CRM solution.
What to Look For When Choosing CRM Software?
- Ease of Use: Can your team adopt it quickly?
- Scalability: Will it grow with your business?
- Integration: Does it connect with your other tools?
- Customer Support: Is help readily available?
- Mobile Access: Can you use it on the go?
- Customization: Can you tailor it to your specific workflows?
- Reporting and Analytics: Does it provide the insights you need?
- Security: How well does it protect your data?
- Budget: Does the pricing align with your financial capabilities?
- Specific Industry Needs: Does it cater to the unique needs of your industry?
Final Verdict (Our Pick)
So, freshsales vs Monday CRM? If you need a dedicated sales and marketing tool, Freshsales wins.
It’s intuitive and easy to use, with an intuitive UI that enables sales.
Freshsales crm automates key tasks, helping you see revenue growth.
It’s built to reach customers across channels easily.
Monday is great for project work, but Freshsales delivers a better overall customer experience for sales.
We tested both, and Freshsales’ easy-to-use UI makes it our top pick for focused sales teams.
Frequently Asked Questions
Is Freshsales CRM better than Monday CRM for small businesses?
Yes, for dedicated sales, Freshsales is often better. Its intuitive design and sales focus make it ideal for smaller teams needing a straightforward CRM solution to drive revenue.
Can Monday CRM replace a dedicated sales CRM like Freshsales?
Monday CRM can manage some sales tasks but is not a direct replacement. It excels at project management, while Freshsales is built for sales processes and customer engagement.
Does Freshsales CRM integrate with marketing automation tools?
Freshsales integrates with many marketing automation tools, particularly those in the Freshworks suite, enhancing your sales and marketing alignment.
Which CRM is easier to learn, Freshsales or Monday CRM?
Freshsales is generally considered easier to learn. Its intuitive UI and focused sales features make it quicker for most sales teams to adopt.
Which CRM offers better reporting and analytics?
Freshsales provides robust sales reporting and analytics designed to give sales teams actionable insights to help improve sales productivity.
