Choosing the right CRM can feel like picking out a new car.
Overwhelmed by options?
You’re not alone. Two popular choices are GoHighLevel and Nutshell CRM.
Both help businesses organize contacts, track deals, and boost sales but have key differences.
In this guide, we’ll compare GoHighLevel vs Nutshell CRM to help you decide which CRM is your perfect match for 2025.
Whether you’re a small business just starting or a larger team looking to scale, we’ll give you the info you need to make a wise choice.
GoHighLevel vs Nutshell CRM Overview
We’ve spent weeks testing GoHighLevel and Nutshell CRM to give you the most accurate comparison.
We’ve explored their features, ease of use, and pricing to help you understand which platform might best fit your business needs.
See GoHighLevel in action with a free 14-day trial! Explore the platform that marketing for thousands of businesses.
Pricing: It has a free plan. Paid plan starts at $97/month
Key Features:
Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software for free!
Pricing: It has a free plan. The premium plan starts at $19/month.
Key Features:
- Contact management
- Sales automation
- Email marketing
What is GoHighLevel?
GoHighLevel is like the Swiss Army knife of CRMs. It’s more than just a way to organize contacts.
Think of it as a complete marketing and business management platform.
It has tools to help you with everything from email marketing to building landing pages.
It even has a built-in website builder!
GoHighLevel is a popular choice for businesses that want to streamline operations and automate tasks.
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything you need to manage your marketing. Check it out now!
Key Benefits
- Automation powerhouse: Automate your marketing like a pro. Think email sequences, social media posts, and even follow-up texts — all on autopilot.
- Built-in telephony: Make and receive calls directly within the platform. No more juggling different apps!
- White-label capabilities: You can offer GoHighLevel to your clients with your own branding. It’s like having your software!
- Deeply integrated features: Everything works together seamlessly. No more switching between different tools and struggling with integrations.
Pricing
GoHighLevel offers you a 14-day free trial, so you can test it out before committing.
After that, here’s what it costs:
- Starter Account: $97/month
- Unlimited Account: $297/month
Pros
Cons
What is Nutshell CRM?
Nutshell CRM is all about simplicity.
It’s designed to be easy to use, even if you’re new to CRMs.
Think of it as a straightforward way to track your leads and customers.
Nutshell is great for sales teams who want a clear view of their pipeline without a lot of bells and whistles.
Ditch the chaos and grow your business! Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software free and see the difference!
Key Benefits
- Effortless contact management: Keep all your customer information organized in one place. Easily access contact details, communication history, and notes.
- Built-in email marketing: Send targeted email campaigns to your leads and customers. Nurture relationships and drive sales with automated email sequences.
- Sales automation: Streamline your sales process with automated workflows. Reduce manual tasks and focus on closing deals.
- Excellent customer support: Nutshell’s top-notch customer support team is known for being responsive and helpful.
Pricing
- Foundation ($19/user/month): 5 customizable pipelines and Sales automation.
- Growth ($32/user/month): Activity and Email reports, Sales and Activity quotes, Pipeline stage goals.
- Pro ($49/user/month): 5 customizable pipelines and Sales automation.
- Business ($67/user/month): Increased pipelines, territories, markets, teams, and more.
- Enterprise ($89/user/month): Unlimited storage, contact & accounts, Contact management, and communication timelines.
Pros
Cons
GoHighLevel vs Nutshell CRM Feature Comparison
Let’s examine the specifics and see how these two CRMs compare feature by feature.
This detailed comparison will help you determine which platform best meets your customer relationship management needs and marketing strategies.
Contact Management
Both GoHighLevel and Nutshell CRM offer robust contact management features.
You can easily store and organize customer data, track customer interactions, and segment contacts for targeted marketing and sales processes.
However, GoHighLevel provides more advanced features, like detailed activity tracking and creating custom fields.
This gives you a more comprehensive view of your client management efforts.
Pipeline Management
Visualizing your sales processes is crucial, and both platforms deliver.
GoHighLevel and Nutshell CRM offer intuitive pipeline management tools for tracking deals, monitoring progress, and identifying bottlenecks.
Nutshell CRM stands out with its drag-and-drop interface, making it incredibly easy to manage your sales processes.
GoHighLevel, however, offers more customization options for complex sales workflows.
Marketing Automation
This is where GoHighLevel truly shines.
It offers various marketing tools and automation capabilities that surpass Nutshell CRM.
GoHighLevel enables you to automate email campaigns and social media management across various social media platforms, run SMS campaigns, and even build landing pages.
This comprehensive suite eliminates the need to manage multiple software solutions for your digital marketing needs.
While Nutshell CRM offers some basic email marketing features, it’s not as robust as GoHighLevel, especially for businesses or digital marketing agencies relying heavily on digital marketing.
Sales Automation
While both platforms offer sales process automation, they differ in their approach.
Nutshell CRM focuses on automating basic tasks like lead assignments and follow-up emails.
GoHighLevel, on the other hand, provides more sophisticated automation workflows, including lead scoring and automated sequences.
This allows for more personalized and efficient lead management.
Reporting and Analytics
Understanding your data is key to making informed decisions.
GoHighLevel and Nutshell CRM provide reporting and analytics features to track key metrics.
Nutshell CRM offers clear and concise reports on sales performance, lead management, and team activity.
GoHighLevel takes it further with comprehensive analytics dashboards and custom reporting options, giving you a deeper understanding of your marketing and sales processes.
Integrations
Integrating with other tools is essential for a seamless workflow.
GoHighLevel boasts a more extensive library of integrations compared to Nutshell CRM.
This allows you to connect with various marketing and sales tools, further reducing the need for managing multiple software solutions.
Customer Support
Both companies offer excellent customer support.
GoHighLevel provides extensive online resources, live chat, and email support.
Nutshell CRM stands out with its phone support option, providing a more personal touch for users who prefer direct assistance.
What to Look for in a CRM Platform?
- Your budget: Pricing models vary significantly.
- Your team size: Consider the number of users and their needs.
- Your industry: Some CRMs cater to specific industries.
- Your current tech stack: Ensure seamless integrations with your existing tools.
- Scalability: Choose a CRM that can grow with your business.
- Mobile access: Do you need access on the go?
- Free trial: Test drive before you commit!
Final Verdict (Our Pick)
For most businesses, GoHighLevel emerges as the winner.
It offers a comprehensive suite of features, powerful automation, and excellent scalability.
While it comes with a higher price, the value justifies the investment.
However, suppose you’re a small business with a limited budget and prioritize ease of use. In that case, Nutshell CRM is an excellent choice. However, the best CRM for you depends on your specific needs and priorities.
We’ve spent countless hours researching and testing these platforms to provide you with an unbiased comparison.
We’re confident this guide will help you decide and choose the perfect CRM for your business in 2025.
Frequently Asked Questions
Is GoHighLevel suitable for small businesses?
GoHighLevel can be a good choice for small businesses, especially those looking for an all-in-one solution with robust automation capabilities. However, its pricing might be a consideration for companies with tight budgets.
What is Nutshell CRM best for?
Nutshell CRM excels at providing a simple and intuitive platform for managing contacts, tracking sales, and improving customer relationships. It’s a great option for small—to medium-sized businesses that prioritize ease of use.
Does GoHighLevel offer a free trial?
Yes, GoHighLevel offers a 14-day free trial, during which you can explore its features and determine if it’s the right fit for your business.
Can I use Nutshell CRM for marketing automation?
Nutshell CRM offers basic email marketing features but is less comprehensive than GoHighLevel. For advanced marketing automation, GoHighLevel is the better choice.
Which CRM has better customer support?
Both GoHighLevel and Nutshell CRM provide excellent customer support. GoHighLevel offers extensive online resources and various support channels, while Nutshell CRM is known for its responsive phone support.