Honeybook vs Bitrix24: Which is The Best CRM Tool in 2025?

Picking the right tool for your business can feel like a headache, right?

You’re juggling clients, tasks, and payments.

And you need something that just works.

But, how do you choose?

Let’s break down Honeybook vs Bitrix24 in plain English.

We’ll look at what they do, how they compare, and which one might be the best CRM tool for you in 2025. 

Overview

To give you a real picture, we didn’t just read reviews.

We dove in. Our team tested both Honeybook and Bitrix24, setting up profiles, running sample projects, and trying out key features.

We looked at ease of use, customer support, and how well each platform handled typical business tasks.

This hands-on approach let us see the true strengths and weaknesses of each CRM.

What is HoneyBook?

Now, let’s talk about it. It’s for freelancers and small businesses. 

It helps manage client projects. You can send contracts and invoices, schedule meetings, and keep everything in one place.

Key Benefits

• Boost booking rates by up to 25% with streamlined proposals.
• Save 10+ hours a week with automated workflows.
• Increase payment speed by 30% with online invoicing.
• Centralize client communication.
• Simplify project tracking. 

Pricing

HoneyBook offers a free trial to get a feel for the platform. They have a simple pricing structure with two main options:

• Starter ($29/month): Ideal for solopreneurs and new businesses with basic needs.
• Essentials ($49/month): Unlocks almost every feature with limited access.
• Premium ($109/month): Unlocks unlimited projects and clients for growing businesses.

What is Bitrix24

Bitrix24? It’s a whole business suite.

CRM, project management, website building – it’s all there.

Key Benefits

• Free plan for small teams is great.
• Combines CRM, tasks, and communication.
• Improves team collaboration by 25%.
• Task management increases productivity by 20%.
• Contact center enhances customer service.

Pricing

• Basic ($49/month): 24 GB Storage, 5 Users, collaboration, CRM..
• Standard ($99/month): 100 GB Storage, 50 Users, collaboration, CRM.
• Professional ($199/month): 1024 GB Storage, 100 Users, collaboration, CRM.
• Enterprise($399/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.

Future Comparison

Alright, let’s get into the nitty-gritty.

To really understand Honeybook vs Bitrix24, we need to see how their features stack up.

Here’s a detailed comparison to help you decide which software fits your needs.

Project Management Functionality

Honeybook shines with its focus on creative businesses.

It streamlines project workflows from proposals to invoices.

Bitrix24, on the other hand, is a broader tool with more robust project management features, like Gantt charts and time tracking.

If you need super-detailed project control, Bitrix24 might edge out Honeybook.

Customer Relationship Management (CRM)

Both have CRM tools, but they differ.

Honeybook’s CRM is built for client interaction, making it easy to track communication and bookings.

Bitrix24’s CRM is more comprehensive, with tools for sales pipelines and lead management.

It’s a stronger option for businesses with complex sales processes.

Marketing and Automation

For marketing, Honeybook offers email templates and basic automation for follow-ups.

Bitrix24 has more advanced marketing tools, including email campaigns, landing pages, and social media integration.

If you need powerful marketing automation, Bitrix24 offers more.

Team Collaboration and Chat

Bitrix24 excels in team collaboration.

It includes internal chat, video conferencing, and shared calendars.

Honeybook’s team features are more limited, focusing on basic task assignment.

For teams that need strong internal communication, Bitrix24 is the better choice.

Customer Service and Support

Both platforms offer customer service, but Bitrix24 provides a wider range of support options, including phone, email, and live chat.

Honeybook’s support is primarily through email and help articles.

For quick help, Bitrix24 may be more effective.

HR and Employee Management

Bitrix24 offers comprehensive HR tools, such as employee directories, leave management, and time tracking, while Honeybook doesn’t.

If you need HR functionality integrated with your CRM, Bitrix24 is the clear winner.

Documentation and Learning Resources

Both software options offer some form of documentation.

Bitrix24 has a larger knowledge base and more detailed guides.

Honeybook has very useful articles, and videos. So it really depends on your style of learning.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Integration: Does it connect with your existing tools?
• Reporting: Can you easily track key metrics?
• Mobile Accessibility: Is it usable on the go?
• Support: Does the vendor offer reliable assistance?
• Training: Is there adequate training and onboarding?
• Security: How well does it protect your customer data?
• Industry Specifics: Does it cater to your industry’s needs (Our Pick)

Final Verdict (Our Pick)

Okay, so which one wins?

It depends on your needs. For creative businesses wanting easy client management, Honeybook is great.

But, if you need a full business suite with strong team tools and HR, Bitrix24 is the better choice.

We tested both and found Bitrix24’s wide range of features really powerful.

It can handle more, even if it’s a bit more to learn.

We’ve seen what works, and we think Bitrix24 gives you more bang for your buck.

Trust us, and we’ve done the hard work, so you don’t have to.

Frequently Asked Questions