HubSpot vs Creatio CRM: Which is The Best One in 2025

by | Last updated Mar 12, 2025

Winner
Hubspot
9.0
  • Marketing
  • Content
  • Commerce
  • Automation
  • Reporting
  • Free plan available
  • Paid Plan Starts at $15/month
Runner Up
Creatio crm logo
7.5
HubSpot vs Creatio CRM

You’re trying to pick a CRM. It’s tough!

Okay, let’s get into the HubSpot vs Creatio CRM debate.

You’re probably seeing tons of reviews, but they all seem to say different things.

We’re going to break down HubSpot vs Creatio CRM in a way that’s easy to understand.

No fancy jargon, just the facts. 

Overview

We’ve spent considerable time exploring both HubSpot and Creatio CRM, diving into their features and user interfaces.

Our comparison stems from hands-on testing and real-world scenarios, ensuring a practical evaluation.

Hubspot

Want to learn more about how HubSpot can help your business grow?

9out of 10

Pricing: It has a free plan. The premium plan starts at $15/month.

Key Features:

Creatio CTA

Ready to transform your sales process? Creatio CRM’s low-code platform.

7.5out of 10

Pricing: It has a free plan. The premium plan starts at $25/month.

Key Features:

What is HubSpot?

Okay, so HubSpot. Think of it as a friendly, all-in-one platform.

Do you want marketing? Sales? Customer service?

HubSpot’s got you. It’s built to be easy. You can get started without a ton of training.

Hubspot
Hubspot
9.0

Grow your business better. HubSpot’s powerful CRM platform gives you the tools you need to attract, engage, and delight customers.

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

  • Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
  • Marketing Automation: Automate your marketing tasks, like email campaigns & social media posting, to save time & boost efficiency.
  • Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
  • Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

HubSpot prefers a variety of pricing plans to suit different needs and budgets:

  • Free Tools: $0/month
  • Marketing Hub Starter: $15/month
  • Starter Customer Platform: Starts at $15/month
  • Marketing Hub Professional: Starts at $800/month
Hubspot pricing

Pros

  • Excellent training and support.
  • Packed with helpful features.
  • Free plan available for small businesses.
  • Excellent customer support.
  • There are tons of free resources

Cons

  • Can get expensive as you scale.
  • Some limitations on design customization.
  • Advanced features require higher-tier plans.
  • Free plan has HubSpot branding.

What is Creatio CRM?

Now, let’s talk about Creatio. It’s built for those who want serious customization. 

Do you like to tweak things? You’ll like Creatio.

It’s more complex but powerful. It’s for businesses that need very specific workflows.

Creatio CTA
Creatio CRM
7.5

Boost your sales processes and automate workflows with Creatio’s no-code platform. See a 15% increase in efficiency and save 10 hours per week.

Key Benefits

  • Visual workflow builder: Map out and automate your sales and marketing processes with drag-and-drop ease.
  • No-code platform: Customize the CRM without any coding knowledge.
  • Robust analytics: Track key metrics and get deep insights into your sales performance.
  • Industry-specific solutions: Choose from tailored solutions for finance and real estate industries.

Pricing

Creatio offers a free trial. They have a few different pricing tiers based on the features you need:

Creatio Pricing

Pros

Cons

Feature Comparison

Let’s dive into these CRMs.

We’ll compare’ll features. We’ll show where each platform shines.

This will help you see which aligns best with your needs.

Sales Process Management

Hubspot marketing

Marketing Automation and Email Marketing

  • HubSpot CRM:
    • Strong email marketing and marketing campaign tools.
    • HubSpot offers robust automation capabilities to nurture leads.
    • Hubspot crm makes it easy to generate leads.
  • Creatio CRM:
    • Advanced email campaigns and marketing efforts automation.
    • Focuses on automating complex, multi-channel campaigns.
    • Helps businesses with very specific marketing automation needs.

CRM System Customization

  • HubSpot CRM:
    • Offers customizeable fields and dashboards, but with limits.
    • It has a user-friendly design but is less flexible than Creatio.
    • Integrates with many apps.
  • Creatio CRM:

Lead Generation and Management

  • HubSpot CRM:
    • Inbound marketing tools excel at generating leads.
    • Provides tools to nurture and qualify leads.
    • Hubspot offers many tools to create reports.
  • Creatio CRM:
    • Supports both inbound and outbound lead management capabilities.
    • Focuses on automating lead qualification and routing.
    • Helps businesses with complex lead management needs.

User Experience and Interface

  • HubSpot CRM:
    • Known for its user-friendly interface and easy navigation.
    • Provides a seamless user experience.
    • User reviews often highlight its ease of use.
  • Creatio CRM:
    • Has a steep learning curve due to its complexity.
    • Offers powerful features, but the user experience can be less intuitive.
    • User reviews highlight its power but also its complexity.
Creatio Marketting Applications

Automation Capabilities

  • HubSpot CRM:
    • Strong automation capabilities for email marketing and sales.
    • Tools to automate routine tasks and improve efficiency.
    • Features like workflow automation within the platform.
  • Creatio CRM:
    • Focuses on automation capabilities for complex business processes.
    • Allows deep customization of workflows.
    • Excelled at highly complex automation.

What to Look For When Choosing CRM Software?

  • Scalability: Can the CRM grow with your business?
  • Integration: Does it seamlessly connect with your existing tools?
  • Support: What level of customer support is offered?
  • Mobile Access: Is it accessible on mobile devices?
  • Security: How secure is your data?
  • Reporting: Does it provide the specific reports your business needs?
  • Industry Specific Features: Does it cater to your industry’s unique demands?

Final Verdict (Our Pick)

So, which one wins? It depends on your needs.

For most small to medium businesses, we lean towards HubSpot.

It’s just easier to use. The user-friendly interface is a big plus.

If you need super deep customization options and automated complex business processes, Creatio might be better.

However, it has a steep learning curve.

HubSpot’s pricing structure is also simpler to understand.

We’ve tested both, and HubSpot just makes daily tasks smoother. 

Trust us; it’s a solid management system for most.

Frequently Asked Questions

Is HubSpot really better than Creatio for small businesses?

Yes, for most. HubSpot’s user-friendly design and simpler pricing structure make it easier to manage. Its free plan is also a great starting point. Creatio is powerful but complex, which is better for large enterprises.

Can I really customize HubSpot?

Yes, you can customize fields, dashboards, and reports. However, Creatio offers more extensive customization options. HubSpot focuses on ease of use, while Creatio focuses on deep personalization.

Does Creatio offer a free trial?

Yes, Creatio offers a free trial. However, unlike HubSpot, it doesn’t have a permanent free plan. So, after the trial, you’ll need to subscribe to a paid plan.

How does HubSpot’s pricing compare to Zoho CRM vs Hubspot?

HubSpot’s pricing is tiered, with a free option and various paid plans. Zoho CRM often has lower starting prices. Both offer free trial options, but compare feature sets carefully.

Can both CRMs generate reports?

Yes, both HubSpot and Creatio offer reporting capabilities. HubSpot’s reports are generally easier to create and understand. Creatio provides more advanced, customizable reports for in-depth analysis.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

Affiliate Disclosure:

We’re reader-supported. We may earn an affiliate commission when you buy through links on our site.

Experts make our reviews before being written and come from real-world experience.Check our Editorial Guidelines and Privacy Policy

Related Articles

You have Successfully Subscribed!