Monday CRM vs Bitrix24: Which is Right for You in 2025?

Choosing the right CRM can feel like navigating a maze, right?

You’re juggling leads, tracking deals, and keeping customers happy. It’s tough!

Two popular options, Monday CRM vs Bitrix24, often pop up, but how do you know which fits your business? 

This comparison breaks down the key differences, helping you make the best choice. 

Overview

We’ve tested Monday CRM and Bitrix24, exploring their features, pricing, and overall user experience.

This comparison is based on our hands-on testing and aims to give you a clear understanding of each platform’s strengths and weaknesses.

What is Monday CRM?

Okay, let’s talk about Monday CRM. It’s a visual platform.

Think of it like a supercharged spreadsheet. You can manage everything from sales to projects.

It’s very customizable. Lots of teams use it.

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

Monday CRM offers a free plan for individuals, but to get the most out of it, you’ll want a paid plan. Here’s the breakdown:

• Free: Up to 3 boards, Unlimited docs, 200 templates.
• Basic: $9/month: Unlimited free viewer, Unlimited items, 500 file storage.
• Standard: $12 per user/month: Timeline & client views, Calendar view.
• Pro $19 per user/month: Private boards, Time tracking, Formula Column.
• Enterprise: Custom pricing.

What is Bitrix24?

Now, let’s examine Bitrix24. It’s a popular business choice because it’s an all-in-one platform—think CRM, project management, and website builder—packed with features.

Key Benefits

• Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
• Integrated project management: Plan, track, and easily collaborate on projects.
• Built-in communication tools: Chat, video conference, and file sharing within the platform.
• Website builder: Create landing pages and websites without any coding.
• Mobile app: Access your work from anywhere, anytime.

Pricing

Bitrix24 offers a generous free plan for up to 12 users. If you need more features or users, they have several paid plans:

• Basic ($61/month): 24 GB Storage, 5 Users, collaboration, CRM..
• Standard ($124/month): 100 GB Storage, 50 Users, collaboration, CRM.
• Professional ($249/month): 1024 GB Storage, 100 Users, collaboration, CRM.
• Enterprise($499/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.

Feature Comparison

Now, let’s examine how monday.com (Monday CRM) and Bitrix24 compare feature-by-feature.

This will help you determine which platform best aligns with your business needs.

Customer Relationship Management (CRM)

• monday.com: Offers a highly customizable CRM. You can tailor it to fit your particular sales process. It excels at visual pipeline management and contact management.
• Bitrix24 provides a comprehensive CRM. It includes tools for lead management, sales automation, and marketing campaigns. It is a complete management solution.

Task Management

• monday.com: Shines with its visual task management. Uses boards and Gantt charts for project tracking. It makes it easy to collaborate with your team.
• Bitrix24: Also offers task management. Includes project planning, time tracking, and task dependencies.

Integrations

• monday.com: Integrates with many popular apps. This helps streamline your workflow. You can easily connect it with tools you already use.
• Bitrix24: Offers a wide range of integrations. This includes email marketing, social media, and telephony.

Customization

• monday.com: It is incredibly customizable. You can adapt it to your exact business needs. No coding is required.
• Bitrix24: Offers customization options. However, it can be more complex than monday.com.

Collaboration

• monday.com: Makes collaboration easy. Teams can work together on projects. They can share updates and files.
• Bitrix24: Provides tools for team collaboration. This includes live chat, video conferencing, and file sharing.

Reporting and Forecasting

• monday.com: Offers robust reporting. You can track progress and forecast sales. It provides insights into your performance.
• Bitrix24: Provides reporting and forecasting features. It offers various reports and analytics.

Document Management

• monday.com: Allows you to manage documents within your workflows. It keeps everything organized.
• Bitrix24: Includes document management features. You can store and share files.

Scalability

• monday.com: Is scalable. It can grow with your business. It is a cloud-based solution.
• Bitrix24: It is also scalable. It offers plans for businesses of all sizes. It is also a cloud-based solution.

This detailed comparison should give you a clearer picture of bitrix24 vs monday.com.

Consider your business needs and priorities when making your decision.

Both platforms offer valuable tools to help you run a business effectively.

What to Look for When Choosing CRM Software?

• Industry-Specific Needs: Does the CRM cater to your industry’s unique workflows and regulations?
• Mobile Accessibility: How robust is the mobile app? Can your team manage crucial tasks on the go?
• Training and Support: What level of training and ongoing support is offered? Is it readily available?
• Security: Does the CRM offer robust data security measures? Is your data safe?
• Budget: Consider not just the subscription cost but also implementation and training expenses.
• Trial Period: Take advantage of free trials. Test the software with your team.
• Future Scalability: Will the CRM grow with your business? Can it handle increased data and users?

Final Verdict (Our Pick)

So, which CRM comes out on top? For us, monday.com edges out Bitrix24.

Its user-friendly interface is a breath of fresh air. The visual dashboard makes it easy to see what’s happening.

Plus, the ability to customize almost anything is enormous. 

While Bitrix24 offers a lot, it can feel overwhelming. We appreciate monday.com’s clean, intuitive design.

It’s easy to create templates and use the API.

Ultimately, the best choice depends on your needs. But Monday.com’s balance of power and ease of use makes it a winner for most businesses. 

We’ve tested these platforms extensively, so we’re confident in our recommendation.

Frequently Asked Questions