Monday CRM vs Thryv: Which is Right for You in 2025?

Are you struggling to choose between Monday CRM and Thryv for your business? 

It’s a tough decision! Both platforms offer potent tools, but which one truly fits your needs?

Many businesses get stuck trying to compare features. 

This post breaks down the key differences between Monday CRM vs Thryv so you can confidently choose the perfect solution to boost your sales and streamline your operations.

Let’s dive in and find the best fit for your business!

Overview

We’ve tested Monday CRM and Thryv, exploring their features, pricing, and overall usability. 

Our hands-on testing and in-depth analysis have led us to this comparison, which is designed to help you make an informed decision.

What is Monday CRM?

Let’s discuss Monday CRM. This platform helps businesses manage everything from sales to projects in one place.

Think of it as a central hub for your team. It’s also known for being highly customizable so that you can tailor it to your specific needs.

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

Monday CRM offers a free plan for individuals, but to get the most out of it, you’ll want a paid plan. Here’s the breakdown:

• Free: Up to 3 boards, Unlimited docs, 200 templates.
• Basic: $9/month: Unlimited free viewer, Unlimited items, 500 file storage.
• Standard: $12 per user/month: Timeline & client views, Calendar view.
• Pro $19 per user/month: Private boards, Time tracking, Formula Column.
• Enterprise: Custom pricing.

What is Thryv?

Now, let’s look at Thryv. It’s designed to be an all-in-one business management platform.

Think CRM, marketing, and appointment scheduling bundled together. It aims to help businesses manage their entire customer lifecycle.

Key Benefits

• Centralized hub: Manage all your business needs in one place.
• Automated marketing: Reach more customers with less effort.
• Online scheduling: Let clients book appointments 24/7.
• Accept payments online: Get paid faster and easier.
• Reputation management: Monitor and improve your online reviews.

Pricing

Command Center: (Month/$0)
Business Center: (Month/$228)
Marketing Center: (Month/$228)

Feature Comparison

Now, let’s get down to the nitty-gritty and compare monday.com and Thryv feature by feature.

This breakdown will help you see where each platform shines and which aligns better with your specific business needs.

Core CRM Functionality (Customer Relationship Management)

• monday.com: Focuses on customizable workflows and task management within its CRM software, allowing you to manage contacts and build custom pipelines for customer relationship management.
• Thryv offers a more traditional CRM approach, emphasizing customer communication, relationship management, and tools for managing contacts and interactions.

Ease of Use

• monday.com: Known for its intuitive interface and drag-and-drop functionality, it is relatively easy to learn and use. The visual dashboard helps with ease of use.
• Thryv: While comprehensive, some users find the interface less intuitive and the learning curve steeper.

Task Management

• monday.com: Excels at task management, offering robust features for assigning, tracking, and managing tasks within your CRM workflows.
• Thryv includes task management features, but they are often tied to specific customer interactions or projects rather than a centralized system.

Marketing Automation

• monday.com: Offers some marketing automation features through integrations with other tools.
• Thryv: Provides more comprehensive marketing automation capabilities, including email marketing, social media management, and campaign tracking.

Integrations

• monday.com: Integrates with a wide range of popular business apps, extending its functionality.
• Thryv: While it offers some integrations, the selection is more limited.

Customer Satisfaction

• monday.com: Generally receives positive reviews for its ease of use, customization, and customer support.
• Thryv: Customer feedback is more mixed, with some users praising its all-in-one approach while others cite issues with pricing and complexity. It is essential to use monday.com and Thryv yourself to assess customer satisfaction.

What to Look for When Choosing CRM Software?

Beyond the specific features we’ve discussed, here are some additional factors to consider when choosing CRM software:

• Scalability: Can the CRM grow with your business?
• Mobile Access: Is there a robust mobile app for on-the-go access?
• Training & Support: What level of training and support is provided?
• Security: Does the CRM offer adequate security measures to protect your data?
• Industry-Specific Features: Does the CRM cater to the specific needs of your industry?
• Budget: Consider the initial cost and ongoing maintenance and support fees.
• Free Trial/Demo: Take advantage of any free trial or demo periods to test the software firsthand. A 14-day free trial, like the one offered by monday.com, can be beneficial.

Final Verdict (Our Pick)

So, which one wins in the Monday.com vs Thryv showdown?

For many businesses, especially those prioritizing customization and ease of use, monday.com comes out on top.

Its visual interface and flexible workflows make it a powerful tool for managing sales, projects, and customer relationships.

While Thryv offers a comprehensive suite of tools, its complexity and unclear pricing plan can be barriers.

Our hands-on experience and feature comparisons point toward monday.com as the better starting point for most.

We’ve walked you through the key differences, so now it’s your turn.

Consider your business needs and try Monday.com’s free trial to see if it fits.

Frequently Asked Questions