How much does the Nimble app cost?

The mobile app is included with the paid subscription at no extra charge. There is no separate app fee for iOS or Android.

What is nimble used for?

It is used for contact management, social prospecting, pipeline tracking and group email outreach by small business teams and consultants.

What is the nimble app for?

The app gives mobile access to contacts, deals, tasks and communication history. It covers both iOS and Android devices.

Yes. Reviewers report better prospecting effectiveness and faster lead follow-up. Results depend on how consistently your team logs activity.

Is Nimble Tech legit?

Nimble is an established CRM vendor with paying business customers and public review profiles on G2 and Capterra.

Is Nimble a CRM software?

Yes. It is customer relationship management software focused on contacts, social insight and outreach rather than heavy sales forecasting.

What does the company Nimble do?

The company builds and sells a relationship-first CRM platform for small businesses, consultants and service professionals.

Is Nimble part of Salesforce?

No. Nimble is an independent company and is not owned by Salesforce. The two products compete in the CRM market.

Who is the CEO of Nimble CRM?

Jon Ferrara leads the company. He previously created GoldMine, an early contact management product for sales teams.

Who is the founder of nimble CRM?

Jon Ferrara founded it. He is also the co founder of GoldMine, which he built before starting this platform.

What does SugarCRM do?

It unifies customer records across departments, automates workflows, and applies AI scoring to prioritise leads and upsell opportunities.

Is SugarCRM still open source?

The commercial product is no longer distributed as open source. Its open source crm heritage still shapes hosting choice and customization depth.

Is sugar a CRM system?

Yes. Sugar is a customer relationship management system covering sales, marketing and customer service in one connected platform.

It suits mid-size firms needing deep customization and forecasting. Very small teams usually find it costly because of the ten user minimum.

Is SugarCRM easy to use?

Not especially. Reviewers describe a steep learning curve caused by the feature depth, and many buyers hire a partner for setup.

What are the disadvantages of SugarCRM?

The learning curve is steep, the ten-seat minimum raises entry cost, and customer service tooling trails dedicated helpdesk products.

What are the benefits of SugarCRM?

Benefits include a 360-degree customer view, deep no-code customization, flexible hosting, multi-language reach and lower ownership cost than Salesforce.

What companies use SugarCRM?

Adoption is strongest in manufacturing, wholesale distribution and financial services, where account structures and workflows are complex.

Mid-size to large B2B sales, marketing and service teams use it, usually with dedicated administrators or an implementation partner.

SugarCRM, Inc. develops and sells the platform. It operates independently rather than as a division of a larger software vendor.

Private equity firm Accel-KKR acquired a controlling stake in the company. It has remained privately held since that transaction.

Is SugarCRM private or public?

It is privately held. The company is not listed on a public stock exchange and does not publish quarterly earnings.

Who is the CEO of SugarCRM?

Leadership has changed several times in recent years. Check the vendor's leadership page for the current chief executive before citing a name.

What does CRM stand for?

CRM stands for customer relationship management. It describes software that stores contact records and tracks every interaction with a customer.

How much does a CRM usually cost?

Typical crm prices run from about $15 to $150 per user per month. Enterprise level plans with add-on modules cost considerably more.

What is the number 1 CRM in the world?

Salesforce holds the largest market share. Being the leading crm by revenue does not make it the perfect crm for every business.

What CRM does Ritz Carlton use?

This question is about a hotel chain, not the tools compared here. Ritz-Carlton does not publish its CRM vendor details.

Which CRM does Uber use?

Uber's internal stack is unrelated to this comparison. The company has not publicly confirmed a single CRM vendor.

What does CRM mean Starbucks?

In a Starbucks context the term refers to loyalty and rewards programmes, not to either product reviewed on this page.

What does CRM stand for at Starbucks?

It still means customer relationship management. The retail usage refers to loyalty data rather than a B2B sales platform.

What CRM software does AT&T use?

AT&T's enterprise systems are outside the scope of this comparison. The carrier does not disclose its CRM vendor publicly.

Nimble CRM vs SugarCRM: Which CRM Tool Wins in 2026?

by Fahim Joharder | Last updated Aug 7, 2026

Winner

3.3

25,000 Contacts Included
Google Workspace & Microsoft 365
Nimble Prospector Browser Tool
1,000 Group Messages/Month
140+ App Integrations
14-Day Free Trial
Paid Plan: $24.90 per user/month

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Runner Up

3.1

Sugar Sell, Market & Serve
30+ Languages Supported
REST and SOAP API Access
Drag and Drop Workflows
Open Source CRM Heritage
On-Premises or Cloud Hosting
Standard: $59/user/month

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⚡ Quick Verdict:

Pricing: Nimble CRM charges $24.90 per user/month. SugarCRM starts at $59 per user per month.
Best for: Nimble suits small business teams doing personal outreach. SugarCRM suits mid-size and enterprise sales operations.
Key difference: Nimble is a relationship focused crm. SugarCRM is a modular crm platform spanning marketing and service.
Our pick: Nimble CRM for most small businesses. It costs less and needs almost no setup.

Nimble CRM and SugarCRM both promise to organise your customer data.

But they were built for very different companies.

Nimble unifies contacts from email, social media and your browser.

SugarCRM molds itself around complex business processes and industry workflows.

One is a smart crm you can run solo. The other usually needs a partner.

Overview

This Nimble CRM vs SugarCRM comparison covers pricing, core features, and ease of use.

We also break down which crm software fits which type of business.

Our sources include published specs, vendor documentation, and G2 reviews.

Our writers also spent hands-on time inside both platforms.

Those notes appear in the “What Our Team Noticed” sections below.

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What is Nimble CRM?

Nimble CRM is a relationship focused crm built for small business teams.

It works as a unified relationship management platform for people related processes.

The tool pulls social and business data into one place.

It then enriches contacts with job titles, company name, and social profiles.

Jon Ferrara, the co founder of GoldMine, launched it for business professionals.

Most buyers pick it for nurturing relationships rather than heavy reporting.

Nimble CRM Honest Review - Watch Before Using

🏆 Winner: Nimble CRM

⭐ 3.3/5 | 💰 From $24.90 per user/month

One plan unlocks every feature. Store up to 25,000 contact records per account. Works inside Google Workspace and Microsoft 365.

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READ FULL REVIEW →

NIMBLE CRM TUTORIAL →

Nimble CRM Pricing

Nimble’s pricing is refreshingly simple. There is one plan and no feature gates.

Plan	Price	Best For
Paid Plan	$24.90 per user/month	Small business teams wanting every feature at one price

Pricing verified August 2026.

Free trial: Yes. A 14-day free trial runs without a credit card.

Money-back guarantee: None advertised. Cancel before renewal to avoid the next charge.

📌 Note: The plan holds up to 25,000 contacts. Extra blocks of 10,000 cost about $10 per month. Group messaging is capped at 1,000 messages monthly.

⚠️ Pricing conflict flagged: Our CSV records $24.90 per user/month. Some vendor pages list $29.90 monthly and $24.90 billed annually. We used the CSV figure. Confirm your rate at checkout.

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Key Benefits of Nimble CRM

Here is what makes this management software worth a look:

Unified contact management: All your contacts live in one record. No more siloed contacts across inboxes and spreadsheets.
Social media insights: Existing contact records gain LinkedIn and social profile context automatically.
Nimble Prospector: A browser extension that captures contact details from any site you visit.
Today page dashboard: Shows deals, tasks, and engagement opportunities the moment you log in.
Deep inbox integration: Nimble integrates with Google Workspace and Microsoft 365 for contact sync and calendar integration.
Group messages: Send up to 1,000 personalised group messages monthly with open and click tracking.
Mobile access: The Nimble app covers iOS and Android for instant access on the road.

The homepage below shows how the platform frames better relationship management.

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What Our Team Noticed

Our writer opened a Nimble account and spent several days inside it. Here is what stood out during that hands-on time:

Nimble CRM Pros & Cons

✅ Pros

One plan includes every feature with no upsell tiers
Contact search and communication history are unusually strong
Nimble Prospector captures contact details without manual data entry
Clean interface that new users learn in an afternoon

❌ Cons

Many integrations need Zapier or Pabbly to work
Google Workspace contact sync runs one way only
Reporting and forecasting stay basic next to bigger platforms

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What is SugarCRM?

SugarCRM is a crm platform for sales, marketing and service teams.

It splits into three arms: Sugar Sell, Sugar Market, and Sugar Serve.

Sugar Sell handles salesforce automation, guided selling, and product management.

Sugar Market covers marketing automation, SEO tools, and social posting.

Sugar Serve adds smart case routing and a unified support console.

The company targets relationship-driven B2B sectors like manufacturing and distribution.

SugarCRM

⭐ 3.1/5 | 💰 From $59 per user/month

Deep customization without heavy software development. Supports 30+ languages and multiple currencies. Choose cloud or on-premises hosting.

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READ FULL REVIEW →

SUGARCRM TUTORIAL →

SugarCRM Pricing

SugarCRM pricing climbs in three tiers. Every tier is quoted per user per month.

Plan	Price	Best For
Standard	$59/user/month	Core features and basic workflows for smaller sales teams
Advanced	$85/user/month	Advanced workflows, deeper forecasting, and enhanced support
Premier	$135/user/month	Enterprise level plans needing geo mapping and 24/7 cover

Pricing verified August 2026.

Free trial: No free trial or free version on most plans. Demos run through sales.

Money-back guarantee: None published. Contracts are typically annual.

📌 Note: A ten user minimum applies across tiers. So ten users on Standard means roughly $590 per month before add-ons.

⚠️ Pricing conflict flagged: Our CSV lists Standard, Advanced, and Premier. Some sources describe Sugar Professional at $52 and Sugar Enterprise at $65, plus Sugar Market from $1,000 per month. We used the CSV figures above.

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Key Benefits of SugarCRM

Here is where this crm software earns its higher crm prices:

360-degree customer view: One system merges sales, marketing and service records across departments.
SugarPredict AI: Domain-specific AI scores lead conversion likelihood and suggests next best actions.
No-code customization: Drag and drop workflows, custom fields, and layouts without software development help.
Open source crm heritage: You choose where data resides, which avoids vendor lock-in.
Global reach: 30+ languages and multiple currencies suit companies expanding abroad.
Lower total cost: Setup costs run about 42% below Salesforce, cutting overall ownership cost by roughly 32%.
Open APIs: REST and SOAP endpoints connect legacy systems into a single platform.

The homepage below shows how the vendor frames its Precision Selling message.

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