Choosing the right CRM can feel like trying to pick a favorite child – impossible!
But for sales teams, it’s not just a matter of preference; it’s about finding the tool that helps you close deals and grow your business.
Two popular options always seem to top the list: Pipedrive and Agile CRM.
Both promise to streamline your sales process, but which one actually delivers?
In this head-to-head matchup, we’ll break down the key features, pricing, & pros and cons of Pipedrive and Agile CRM to help your sales team dominate.
Let’s dive in!
Pipedrive vs Agile CRM: Overview
To give you the most accurate comparison, we’ve spent weeks testing both Pipedrive and Agile CRM.
We’ve explored their features, navigated their interfaces, and even run simulated sales scenarios to see how they perform in action.
Now, let’s see how they stack up!
Boost your sales by 28% (like Pipedrive users do!) with their visual pipeline and powerful automation. Start your 14-day free trial today!
Pricing: It has a free plan. Paid plan starts at $24/month
Key Features:
- Visual Sales Pipeline
- Sales Automation
- Integrations (250+)
Join over 10,000 businesses who use Agile CRM to manage sales, marketing, AND customer support – all in one platform!
Pricing: It has a free plan. Premium plan starts at $8.99/month.
Key Features:
- Contact Management
- Marketing Automation
- Helpdesk Features
What is Pipedrive?
Ever feel like your sales process is a messy scribble? Pipedrive helps you clean that up.
It's a CRM that focuses on making your sales pipeline crystal clear.
Think of it as a visual roadmap for all your deals, from first contact to closed won.
Pipedrive is easy to use, even if you're not a tech whiz.
It's designed for sales teams who want a simple way to track deals and improve performance.
Want a CRM that's laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- Visual Pipeline: See all your deals in a drag-and-drop interface.
- Powerful Automation: Automate tasks like sending emails and scheduling follow-ups.
- 250+ Integrations: Connect Pipedrive with your favorite tools, like Gmail and Google Calendar.
- Mobile App: Access the sales data on the go.
- Customizable Reports: Track your progress and identify areas for improvement.
Pricing
- Essential: $24/month Lead, calendar, and pipeline management.
- Advanced: $44/month Full email sync with templates, open and click tracking, and group emailing.
- Professional: $64/month AI-powered sales Assistant and emailing tools.
- Power: $79/month Project planning, tracking and delivery, Phone support.
- Enterprise: $129/month Enhanced security preference, Unlimited reports and customizations.
Pros
Cons
What is Agile CRM?
Looking for a CRM that does it all? Agile CRM might be your answer.
It's like a Swiss Army knife for your business.
It handles your sales pipeline and offers marketing automation and customer support features.
This makes it an excellent choice for small businesses that want one platform to manage everything.
Agile CRM is known for its affordability and flexibility, making it a popular alternative to some more prominent players.
Want a CRM that's laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- All-in-one solution: Combines sales, marketing, and service features.
- Built-in telephony: Make and receive calls directly from the CRM.
- 360° contact view: See a complete history of every customer interaction.
- Gamification features: Motivate your team with points and badges.
- Extensive customization options: Tailor the CRM to your specific needs.
Pricing
- Free: Basic features set for up to 10 users.
- Starter: $8.99/user/month - Adds email tracking and custom fields.
- Regular: $29.99/user/month - Includes marketing automation and web analytics.
- Enterprise: $47.99/user/month - Offers advanced features like social monitoring and custom reporting.
Pros
Cons
Pipedrive vs Agile CRM: Feature Comparison
Ready for a head-to-head battle? Let's compare Pipedrive and Agile CRM based on seven key features every sales team needs.
This point-by-point comparison will help you decide which CRM is your perfect match.
Contact Management
- Both: Excel at customer relationship management by allowing you to store and organize customer data (names, emails, phone numbers, etc.)
- Agile CRM: Offers a 360° contact view for a complete history of customer interactions.
- Pipedrive: Streamlined contact management focuses on essential information for quick access.
Pipeline Management
- Pipedrive: Excels with an intuitive visual pipeline for easy drag-and-drop deal management.
- Agile CRM: Provides pipeline management, but the interface could be more user-friendly.
- Winner: Pipedrive for its clear visual representation of deals.
Marketing Automation
- Agile CRM: Stronger with features like email marketing, landing pages, web forms, and social media campaign management.
- Pipedrive: Offers basic email automation but needs the comprehensive marketing suite of Agile CRM.
- Winner: Agile CRM for its built-in marketing capabilities.
Sales Automation
- Both: automate tasks like email follow-ups and appointments and track emails.
- Agile CRM: Includes automation for lead scoring and deal assignment.
- Pipedrive: Simpler and more user-friendly automation setup.
- Winner: It depends on your needs; Agile CRM for more features, Pipedrive for ease of use.
Integrations
- Pipedrive: Extensive library of 250+ integrations with popular business tools.
- Agile CRM: Offers integrations, including a REST API, but with a smaller selection.
- Winner: Pipedrive for its flexibility and a broader range of integrations.
Customer Support
- Agile CRM: Excellent support with live chat, email, and phone options, plus a comprehensive knowledge base.
- Pipedrive: Slower support, a less detailed knowledge base, and personalized onboarding for Enterprise users.
- Winner: Agile CRM for its responsive and helpful support.
Project Management
- Agile CRM: Includes basic project management features (tasks, assignments, progress tracking).
- Pipedrive: Lacks built-in project management functionality.
- Winner: Agile CRM if you need essential project management within your CRM.
During our testing, we encountered a "verification successful waiting" message on Agile CRM's site, briefly delaying loading.
The site loaded adequately after a few seconds. We also observed a "ray ID," potentially indicating server-side issues.
These minor glitches didn't significantly impact our experience but are worth noting.
What to Look For When Choosing The Right CRM Platform?
- Team size and budget: Consider how many users you need and what you can afford.
- Required features: Prioritize the most essential features to your sales process.
- Ease of use: Choose a CRM your team will enjoy using.
- Scalability: Ensure the CRM can grow with your business.
- Industry-specific needs: Some CRMs cater to specific industries, so choose one that aligns with your business.
- Trial periods: Take the advantage of free trials to test out different CRMs before committing.
- Support quality: Good customer support can be invaluable when you must need help.
- Mobile access: If your sales team is on the go, a mobile app is essential.
- Reporting and analytics: Choose a CRM that provided the insights you need to track performance and make informed decisions.
Final Verdict (Our Pick)
So, which CRM comes out on top? For most sales teams, we recommend Pipedrive.
It's incredibly user-friendly, especially for those new to CRMs.
The visual pipeline makes managing deals a breeze. Plus, it connects with tons of other apps you might already use.
While Agile CRM is a solid choice with its all-in-one approach, it can feel overwhelming.
Pipedrive keeps things simple and focused, which is often what sales reps need to stay organized and close more deals.
We've spent years helping businesses like yours find the right tools. Trust us – Pipedrive is a winner!
Frequently Asked Questions
Which CRM is more affordable, Pipedrive or Agile CRM?
Agile CRM is generally more affordable, especially since it offers a free plan for up to 10 users. Pipedrive's pricing is higher, but it provides more advanced features in its paid plans.
Is Pipedrive really easy to use?
Yes, Pipedrive is really known for its user-friendly interface and intuitive design. It's an excellent choice for businesses new to CRMs or wanting a simple solution.
Does Agile CRM have good customer support?
Agile CRM offers excellent customer support through various options, such as the live chat, email, and phone support. It also has a helpful knowledge base with tutorials.
Can I use Pipedrive and Agile CRM on my phone?
Both CRMs have mobile apps, so you can access your data & manage your sales pipeline on the go. However, Pipedrive's mobile app is generally considered more user-friendly.
Which CRM is better for marketing automation, Pipedrive or Agile CRM?
Agile CRM is the better choice for marketing automation. It offers you a broader range of features, including email marketing, landing pages, and web forms. Pipedrive's marketing automation features are more basic.
