Choosing the right CRM can feel like trying to pick out a new car.
Are you overwhelmed by options? You’re not alone!
Pipedrive and HubSpot are two of the most popular customer relationship management (CRM) platforms on the market.
But which one comes out on top?
In this head-to-head matchup, we’ll break down the key differences between Pipedrive vs HubSpot to help you decide which CRM is the perfect.
Overview
To give you the most accurate comparison, we’ve spent weeks testing both Pipedrive and HubSpot.
We’ve explored their features, navigated their interfaces, and even built out sample sales pipelines to see them in action.
This hands-on experience allows us to provide real-world insights and help you make the best decision for your needs.
Want a CRM that’s easy to use and helps you close more deals? Start your free Pipedrive today!
Pricing:Â It has a free trial. The premium plan starts at $14/month.
Key Features:
- Visual sales pipelines
- Customizable reports
- Mobile app
Ready to grow your business with a powerful all-in-one platform? Get started with HubSpot’s tools today.
Pricing: It has a free plan. The premium plan starts at $15/month.
Key Features:
- CRM
- Marketing Automation
- Analytics & Reporting
What is Pipedrive?
Pipedrive is all about making sales easier.
Think of it as your trusty sidekick for managing deals and leads.
It’s super visual and simple to use, even if you’re new to CRMs.
Also, explore our favorite Pipedrive alternatives…
Our Take
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
Key Benefits
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
Pricing
All the plans will be billed annually.
- Lite: $14/user/month.
- Growth: $24/user/month.
- Premium: $49/user/month.
- Ultimate: $69/user/month.
Pros
Cons
What is HubSpot?
Have you ever wished for a CRM that’s actually easy to use?
That’s HubSpot. It’s designed to be intuitive & user-friendly, even for beginners.
Think of it as your all-in-one marketing and sales machine.
It helps you attract visitors, convert them into leads, and close deals—all in one place.
Also, explore our favorite Hubspot alternatives…
Our Take
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
Key Benefits
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
Pricing
- Free Tools: Free for up to two users.
- Marketing Hub Starter: $15/seat/month.
- Starter Customer Platform: $15/seat/month.
- Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
Pros
Cons
Feature Comparison
Pipedrive and HubSpot in this Canvas.
Pipedrive vs HubSpot is a battle between niche focus and an all-in-one crm platform. Pipedrive focuses on managing sales through a user-friendly interface.
HubSpot offers powerful crm solutions with comprehensive service hub and marketing hub features.
This comparison examines their sales process and lead management capabilities.
1. Sales Pipeline and Deal Tracking
- Pipedrive focuses on a visual sales process using customizable pipelines and pipeline stages. This powerful crm helps a sales team focus on daily activities and deal tracking to ensure no sales processes are missed or forgotten by the sales team.
- HubSpot Sales Hub provides an intuitive user interface to manage the sales pipeline. It includes features for deal management and allows a sales team to track multiple sales processes across various territories within a single HubSpot Sales Hub account easily.
2. Lead Management and CRM Platform
- HubSpot helps with lead generation and lead management via its centralized crm platform. Use HubSpot’s crm to nurture leads through the operations hub, ensuring that managing leads across marketing and sales remains consistent for the team.
- Pipedrive focuses on a pipedrive hubspot crm experience that prioritizes contact management. It provides basic tools for managing leads and ensures the sales team can move prospects through the funnel without the complexity of larger crm solutions.
3. AI Copilot and Automation
- HubSpot includes an AI copilot within the sales hub to assist with sales forecasting and data sync. This AI feature acts as an IT Autopilot to handle data across your HubSpot account, ensuring your team’s productivity remains high.
- Pipedrive plans offer automation to boost the team’s productivity by handling repetitive tasks. Pipedrive includes an effective crm assistant that analyzes sales data to suggest the next best action, serving as a reliable AI copilot for sales.
4. Marketing Hub and Email Campaigns
- HubSpot offers extensive email marketing features and personalized emails through its marketing hub. Marketing teams use hubspot vs other tools to manage complex marketing campaigns and perform in-depth email tracking to measure engagement and success.
- Pipedrive focuses on sales, but HubSpot offers more for marketing. Pipedrive includes basic tools for personalized emails and email tracking, but it is primarily designed to support sales rather than full-scale marketing campaigns for the entire team.
5. Data Sync and Integration
- HubSpot and Pipedrive both support extensive integrations. HubSpot includes robust data sync through its operations hub, allowing you to import data and manage all the features across the crm platform while keeping HubSpot and Pipedrive data aligned.
- Pipedrive and HubSpot allow users to import data from existing data sources easily. Pipedrive ensures that your sales team has access to all the data needed within the sales pipeline to manage deals and existing data effectively.
6. Customer Support and Training
- HubSpot includes a massive online help center and provides phone support for professional and enterprise plans. HubSpot helps enterprise companies succeed by offering customer support and onboarding resources that help the entire team master the platform’s capabilities.
- Pipedrive focuses on providing accessible customer support and an online help center for its Pipedrive plans. It offers phone support to help sales teams navigate the learning curve and manage their sales management tasks with confidence.
7. Scalability and Advanced Features
- HubSpot offers enterprise plan options with more advanced features for sales. These include custom fields and advanced sales forecasting, making it the preferred choice for enterprise companies that need a scalable crm platform and complex sales reporting.
- Pipedrive focuses on a shorter learning curve for its enterprise plan. While it offers custom fields and helps manage sales for large teams, it prioritizes a streamlined experience over the massive breadth of advanced features in HubSpot.
8. Project Management and CMS
- HubSpot includes a cms hub and project management features within its crm platform. It allows for e-commerce integrations and sales management, helping businesses drive more sales and manage their digital presence on a single integrated platform.
- Pipedrive focuses primarily on managing sales and deal management. While it includes basic project management for deals, it lacks the specialized cms hub or extensive e-commerce integrations found in the comprehensive HubSpot suite of tools.
9. Pricing and Subscription Plans
- Pipedrive plans are often more affordable and offer monthly billing options. This makes it a great choice for teams that want to avoid an annual commitment while still accessing a powerful crm to manage their sales pipeline.
- HubSpot offers a free plan and various paid plans, including expensive enterprise plans. Compare Pipedrive to see how HubSpot requires an annual commitment for more advanced features, though it provides more advanced features for the entire team.
What to Look For in a CRM Software
- Your budget: CRM pricing can vary significantly. Determine your budget early on to narrow down your options.
- Your team’s size: Consider how many users will need access to the CRM. Some platforms have user-based pricing.
- Required features: Identify the essential features you need, such as contact management, sales automation, or marketing tools.
- Integrations: Ensure the CRM integrates with your existing business tools, like email marketing platforms or accounting software.
- Ease of use: Choose a CRM that your team will actually use. Consider the learning curve and user-friendliness.
- Scalability: Think about your future needs. Select a CRM that could grow with your business.
- Support: Evaluate the level of customer support offered. Some platforms offer more comprehensive support than others.
- Mobile access: Do you need access to your CRM on the go? Check for mobile apps and mobile-friendly interfaces.
- Industry-specific features: Some CRMs cater to specific industries, offering tailored features and functionalities.
- Free trial: Take advantage of free trials to test drive the CRM and see if it’s the right fit for your business.
Final Verdict
Choosing between Pipedrive and HubSpot ultimately depends on your specific needs and priorities.
If you’re primarily focused on managing sales and need an easy-to-use, visual CRM, Pipedrive is the clear winner.
Its clean interface & affordable pricing make it a great choice for small to medium-sized businesses.
However, if you need a more comprehensive platform with robust marketing automation and a wider range of features, HubSpot’s Sales Hub is the better option.
Keep in mind that HubSpot’s more advanced features come at a higher price, especially for their Professional and Enterprise plans.
We’ve spent weeks testing these platforms and digging into their features.
Trust our hands-on experience – this guide gives you the information you need to make the best decision for your business.
Whether you need a simple solution for managing sales or a comprehensive platform for growing your business, you can’t go wrong with either of these powerful CRMs.
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive vs GoHighLevel: GoHighLevel is an all-in-one marketing and sales platform for agencies. Pipedrive is a sales-focused CRM for managing deals and pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
More of Hubspot
Here’s a brief comparison of Hubspot with these software solutions:
- HubSpot vs GoHighLevel: Hubspot is an all-in-one platform for agencies, with strong marketing automation and white-labeling options.
- Hubspot vs Pipedrive: It is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
- Hubspot vs Keap:Â It (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes. Hubspot offers a wider range of marketing, sales, and service features.
- Hubspot vs ActiveCampaign: It excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation.
- Hubspot vs Clickfunnels:Â It is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform.
- Hubspot vs Folk: It is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use.
- Hubspot vs Instantly:Â It specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities.
- Hubspot vs ClickUp: It is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields.
- Hubspot vs Monday CRM: It.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast,
- Hubspot vs Capsule CRM:Â It is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views.
- Hubspot vs Insightly:Â It combines CRM with strong project management features, making it versatile for businesses requiring both.
- Hubspot vs Freshsales CRM:Â It is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools.
- Hubspot vs Salesforce:Â It is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs.
- Hubspot vs Zendesk:Â It is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution.
Frequently Asked Questions
What is the primary difference in a Pipedrive vs HubSpot comparison?
The major distinction is scope. HubSpot CRM is an all-in-one platform for marketing and service, whereas Pipedrive focuses strictly on customer relationship management for teams prioritizing a visual and efficient sales process.
Does HubSpot Sales Hub offer more features than Pipedrive?
Yes, HubSpot Sales Hub provides broader tools like advanced marketing automation and integrated service hubs. While HubSpot and Pipedrive both manage deals, HubSpot scales into a complete ecosystem for complex, cross-departmental sales processes.
Is there a free version available for these CRM tools?
HubSpot CRM offers a popular free version with basic tools for unlimited users. Pipedrive lacks a permanent free tier, focusing instead on providing a specialized, paid customer relationship management experience for sales processes.
Which tool is better for a small team’s sales process?
Pipedrive is often preferred for a lean sales process due to its intuitive, visual interface. However, the HubSpot Sales Hub is a strong contender for teams wanting to sync sales with customer relationship management.
How do HubSpot and Pipedrive handle complex sales processes?
For complex sales processes, HubSpot CRM offers deep automation and AI-driven insights across hubs. Pipedrive focuses on pipeline health, helping reps maintain velocity through customer relationship management tools specifically designed for HubSpot Pipedrive comparisons.
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