Running a small business is no joke!
Between managing clients, scheduling appointments, & keeping track of everything.
It can feel like there needs to be more time in the day. But what if there was a tool that could help you do it all – and do it well?
In this Thryv review, we’ll examine this popular platform to see if it lives up to the hype and can be the best CRM for your small business.
Join the 25,000+ small businesses successfully using Thryv for their customer relationship management! Get your site properly configured today.
What is Thryv?
Thryv is like a super-powered helper for your small business.
It’s a central hub – think of it like your Thryv business center – where you can do all sorts of things to keep your business organized and running smoothly.
You can schedule appointments, send invoices, and even manage your online reputation with enhanced local listings.
Need to send a client portal estimate? No problem!
Thryv lets you do it all right from your computer or phone in a few seconds.
Who Created Thryv?
While Thryv is a product of Deluxe Corporation, Joe Walsh is the CEO who spearheaded its development and brought it to market.
Deluxe has a long history of helping small businesses (Deluxe was founded in 1915 by W.R.
Hotchkin!), Walsh recognized the need for software that could simplify how businesses connect with customers and manage their daily tasks.
His vision with Thryv software is to give time back to business owners by centralizing everything in one place – from scheduling and payments to SMS marketing messages and customer interactions.
To view this site properly and learn more about Deluxe and Thryv’s history, visit their website.
Top Benefits of Thryv
Thryv offers many features designed to make running your small business easier.
Here are a few of the top benefits:
- All-in-one solution: Thryv combines essential tools into one platform. No more juggling separate apps for scheduling, payments, and marketing!
- Saves you time: Automate tasks like appointment reminders & payment follow-ups so you can focus on what matters most.
- Improves customer communication: You can keep in touch with clients through email, text, and social media, all from your Thryv command center.
- Boosts online presence: Thryv helps you manage your online reputation & improve your local search rankings.
- Easy to use: Thryv is designed with small businesses in mind. It’s intuitive and user-friendly, even if you’re not a tech whiz.
- Affordable pricing: Thryv offers flexible plans to fit your budget. Check out their pricing details to see what works best for you.
- Simple setup: Get started quickly with Thryv’s easy onboarding process. While there is a one-time onboarding fee, you’ll be up and running quickly.
- Excellent customer support: If you have questions or need help, Thryv’s support team will assist you. For faster service, provide your unique Ray ID.
Best Features of Thryv
Thryv is packed with helpful features. These tools help you stay organized and connect with your customers.
Let’s take a look at some of the best ones:
1. Website Analytics
Thryv gives you information about your website. It shows you how many people visit your site.
You can see what pages they look at and how long they stay.
This helps you understand what your customers like. You can then make your site better.
2. Social Media Management
You can also connect your social media accounts to Thryv. This lets you post updates from one place.
You can share messages on Facebook, Twitter, and Instagram.
Thryv also helps you track your social media activity. See which posts are doing well.
Respond to comments and messages quickly.
3. Billing & Invoicing
Thryv makes it easy to send invoices to your customers. You can make professional invoices in a few clicks.
Your customers can pay you online. This means you get paid faster. Thryv also tracks all your invoices.
You can see which ones are paid and which are still due.
4. Team Chat
With Thryv, you can chat with your team. This helps everyone stay connected.
You can share messages and files. This is a great way to work together, even if you are in different places.
5. Campaign Analytics
Want to know how your marketing campaigns are doing? Thryv can help!
It tracks your email campaigns. You can see how many of the people opened your emails.
You can also see who clicked on your links. This enables you to know what works and what doesn’t.
You can then make your campaigns better.
Pricing
Thryv offers three main pricing tiers to fit the needs of different businesses.
Each tier includes a one-time onboarding fee to help you get your account set up and customized.
Here’s a breakdown of the costs:
| Plan Name | Monthly Pricing | Key Features |
| Business Center | $171 | CRM, AL Review Response, Social Media Management, Calendar & Appointments. |
| Marketing Center | $171 | Social Media Management, Enhanced Local Listings (up to 64 key sites), Real-Time Analytics. |
Pros and Cons
No software is perfect! Let’s look at the good and the bad to help you decide if Thryv is right for you.
Pros
Cons
Alternatives of Thryv
While Thryv is a powerful platform, there are other options out there.
If you’re looking for alternatives, consider these popular choices:
- Keap: Formerly known as Infusionsoft, Keap is a robust CRM and marketing automation platform particularly well-suited for small businesses with complex sales funnels. It offers advanced features like email marketing, lead scoring, and sales pipeline management.
- HubSpot: HubSpot is an well-known name in the marketing and sales world. Their CRM is free to use, and they offer a range of paid plans with additional features like marketing automation, customer service tools, and a CMS.
- Zoho CRM: Zoho CRM is a comprehensive platform that offers a wide range of features at competitive prices. It’s known for its customization options and integrations with other Zoho products.
- Freshworks CRM: Freshworks CRM (formerly Freshsales) is a user-friendly platform focusing on sales and customer engagement. It offers contact management, deal tracking, and a built-in phone system.
- Salesforce: Salesforce is the industry of the leader in CRM, but due to its complexity and pricing, it’s often more suitable for larger businesses. However, Salesforce does offer a small business solution called Salesforce Essentials.
The best alternative for you will depend on your specific needs, budget, and business size.
It’s worth exploring the features and pricing of each option to find the best fit.
Personal Experience with Thryv
My team and I recently adopted Thryv to manage our growing client base and streamline our operations.
We were drawn to its promise of an all-in-one solution, and I’m happy to report that it has primarily lived up to expectations.
Here’s how we’ve been using Thryv and the benefits we’ve experienced:
- Centralized Client Management: We’ve consolidated all our client information within Thryv, eliminating the need for separate spreadsheets and documents. This has made tracking client interactions, preferences, and project details much more accessible.
- Efficient Scheduling and Reminders: Thryv’s scheduling feature has been a game-changer. We can easily book appointments, send automated reminders, and manage our team’s availability, all within the platform. This has significantly reduced no-shows and scheduling conflicts.
- Professional Invoicing and Payments: We use Thryv to create & send professional invoices to our clients. The ability to accept online payments has dramatically improved our cash flow and reduced the time spent chasing overdue invoices.
- Streamlined Communication: Thryv has made staying in touch with our clients easier. We use the platform to send email newsletters, share project updates, and respond quickly to inquiries through the client portal.
- Improved Online Presence: Thryv’s listing management tool has helped us ensure our business information is consistent across various online directories, improving our visibility in local search results.
Final Thoughts
Thryv is a very powerful tool for small businesses. It has many features to help you manage your business.
You can schedule appointments, send invoices, and track your marketing.
Thryv also helps you communicate with your customers. You can send them messages and share client portal estimates.
Thryv is not perfect. It can be expensive, and it might have too many features for some businesses.
But if you need help managing your business, Thryv is worth a look.
Ready to see if Thryv is right for you? Start your free trial today!
You can test all the features and see how they can help your business grow.
Frequently Asked Questions
What is Thryv?
Thryv is like a command center for your business. It helps you schedule appointments, send invoices, manage your marketing, talk to your customers, and keep track of your business.
How much does Thryv cost?
Thryv has different plans and prices, depending on what features you need. You can pay monthly or yearly, and they also have a one-time fee to help you get started.
Is Thryv easy to use?
Yes, Thryv is designed to be easy to use. It has a simple interface, and you can do most things with just a few clicks. They also have good customer support if you need help.
What are the benefits of using Thryv?
Thryv can save you time and money. It can help you get more customers. It can also make your business look more professional. Thryv can help you do more with less work.
Who should use Thryv?
Thryv is a good choice for small businesses. It is best for companies that need help with scheduling, marketing, and customer communication. If you want to grow your business, Thryv can help.
