


Are you trying to figure out which customer helper tool is better for your business?
Zoho CRM and Nutshell CRM are both popular choices, but picking the right one can be tricky.
Lots of businesses are asking the same question!
This article will break down what each one really offers.
We’ll look at what they can do, how much they cost, and how easy they are to use.
By the end, you’ll have a much clearer idea of which CRM – Zoho CRM vs Nutshell CRM – might be the best fit to help your business grow.
Let’s dive in!
Overview
We tried out both Zoho CRM and Nutshell CRM.
We looked at what they do and how easy they are to use.
This helps us compare them side-by-side so you can see which one might work best for you.

90% of Zoho CRM users praise its customization. Discover why it’s a top choice for users. Tailor your CRM today!
Pricing: It has a free trial. The premium plan starts at $14/month.
Key Features:
- Lead Management
- Workflow Automation
- Multi-channel Communication

85% of Nutshell CRM users see a measurable increase in sales pipeline visibility. Use it now and see the difference!
Pricing: It has a free plan. The premium plan starts at $13/month.
Key Features:
- Pipeline Management
- Sales Automation
- Contact Management
What is Zoho CRM?
Ever feel like you’re juggling too many customer balls?
Zoho CRM is like your digital assistant for managing all those interactions.
It will helps businesses keep track of customers and deals in one place.
Think of it as a central hub for your sales and marketing stuff.

90% of Zoho CRM users praise its customization. Discover why it’s a top choice for users. Tailor your CRM today!
Key Benefits
- Handles 3+ communication channels in one spot.
- AI predicts sales with 90% accuracy.
- Builds dashboards tailored to your exact needs.
Pricing
- Standard: $14 per user per month.
- Professional: $23 per user per month.
- Enterprise: $40 per user per month.
- Ultimate: $52 per user per month.

Pros
Cons
What is Nutshell?
Think of Nutshell CRM as a straightforward sales-focused tool.
It’s designed to help smaller teams manage their deals and customer interactions without a lot of fuss.
It keeps your sales pipeline organized so you know where every agreement stands.
It’s all about simplifying the sales process.

85% of Nutshell CRM users see a measurable increase in sales pipeline visibility. Use it now and see the difference!
Key Benefits
- 85% of users improve pipeline visibility.
- Streamlines sales automation.
- Enhances team collaboration.
- Offers intuitive pipeline tracking.
Pricing
Nutshell offers several different pricing tiers. The plans vary based on the features you need and the number of users.
- Foundation: $13/month
- Growth: $25/month
- Pro: $42/month
- Business: $59/month
- Enterprise: $79/month

Pros
Cons
Feature Comparison
Let’s compare what Zoho CRM and Nutshell CRM can do.
This will help you see which crm software has the capability your business needs.
Sales Force Automation
- Zoho CRM: Strong sales force automation with advanced and customizable workflows.
- Nutshell CRM: Also has sales automation, but Zoho offers more detailed options.
Email Marketing
- Zoho CRM: More built-in email marketing tools and strong CRM and Zoho integration are needed.
- Nutshell CRM: This offers email marketing and can sync with Gmail, but Zoho has more power here.

Customer Relationship Management & Analytics
- Both: Strong customer relationship management for tracking contacts and deals.
- Zoho CRM: Typically offers more in-depth analytics and reporting.
User Interface & User-Friendly Design
- Nutshell CRM: Often rated as more user-friendly and easier to learn by real user reviews.
- Zoho CRM: Can be overwhelming initially due to many features.
Integrations & Compatibility
- Zoho CRM: This is a very large app store with many integrations.
- Nutshell CRM: It integrates with popular tools like Excel, but Zoho has a wider range.

Customer Support Team
- Nutshell CRM: Known for responsive and helpful support in user reviews.
- Zoho CRM: Generally good support, but response times can vary.
Customization
- Zoho CRM: Highly customizable, allowing you to tailor it to your specific workflows and processes.
- Nutshell CRM: This offers some customization options, but Zoho provides greater flexibility.
What Should You Look For When Choosing The Right CRM Tool?
Here are some extra things to think about:
- Team Size: Zoho might be better for bigger teams.
- Sales Focus: Nutshell is really built for sales teams.
- Budget: Zoho has cheaper starting options.
- Tech Skills: Nutshell is generally easier to learn.
- Specific Needs: List the must-have features for your business.
- Growth Plans: Consider if the CRM can grow with you.
- Integration: Check if it connects with your other important tools.
Final Verdict
Okay, so we looked at Zoho CRM and Nutshell CRM.
Which one do we think is better? For most businesses, Zoho CRM wins.
It has many tools and doesn’t cost too much.
You can do lots of things with it, like manage leads and send emails.
But, if you just want to keep sales simple, Nutshell CRM is good.
We checked these out carefully, so you can trust us.
Think about what your business needs and how much you want to spend.
Picking a CRM will really help your business grow!


Frequently Asked Questions
What’s the main difference between Zoho CRM and Nutshell CRM?
Zoho CRM has many features for sales, marketing, and customer service, making it powerful but sometimes complex. Nutshell CRM focuses more on keeping sales simple and easy to manage, with a very user-friendly design.
Which CRM is better for a small business?
Both can work for small businesses. Nutshell CRM’s simplicity might be a good fit if you have a small sales team focused on core sales activities. Zoho CRM can also work and offers more features that might be useful as you grow.
Are there free trials for Zoho CRM and Nutshell CRM?
Yes, both Zoho CRM and Nutshell CRM typically offer a free trial period. This lets you test out their features and see which one feels like a better fit for your business before you have to pay for a subscription.
Which CRM has better integrations with other apps?
Zoho CRM usually has more integrations available with a wider range of other business applications. Nutshell CRM integrates with popular tools, but Zoho’s ecosystem and app store are generally more extensive.
Which CRM is easier for a beginner to learn and use?
Most user reviews suggest that Nutshell CRM has a more intuitive & user-friendly interface, making it easier for beginners to pick it up quickly. Zoho CRM, with its many features, can have a steeper learning curve for new users.