TeamViewer vs BeyondTrust: Which Remote Support is Best in 2025?

Winner

4.5

• TeamViewer Remote
• TeamViewer Sensor
• TeamViewer DEX
• TeamViewer Frontline
• TeamViewer ONE
• Free trial available
• Paid Plans from $18.90/yearly

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Runner Up

3.5

• Password Safe
• Entitle
• Identity Security Insights
• Remote Support
• Total PASM Solution
• Free trial available
• Request For Pricing

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Are you trying to pick the best remote support software for your business?

It can be tough to choose between strong contenders like TeamViewer and BeyondTrust. 

But which one fits your needs best in 2025?

This guide will break down TeamViewer vs BeyondTrust.

Let’s find out which remote support solution wins!

Overview

We tested both TeamViewer and BeyondTrust.

We used them for common tasks.

This helped us see how they work.

Our comparison is based on real-world use.

4.5out of 5

TeamViewer is a powerhouse for remote access, used by over 640,000 subscribers.

Pricing: It has a free trial. Paid Plan starts at $18.90/yearly

Key Features:

• Cross-Platform Compatibility
• Advanced Security Features
• Comprehensive Collaboration

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3.5out of 5

Seeking unmatched security and precise control? Try now! Move beyond basic remote access

Pricing: It has a free trial. Request or contact them for pricing.

Key Features:

• Advanced privilege management
• Comprehensive audit trails
• Broad platform

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What is TeamViewer?

TeamViewer is a very popular tool.

It lets you connect to computers from far away.

You can help friends or work from home.

It’s like being right there at the other computer.

Many people use it for work and to help others.

Also, explore our favorite TeamViewer alternatives…

Our Take

Ready to experience smoother remote help? Over 90% of new Getscreen users report improved efficiency!

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Key Benefits

• Trusted by Millions: Over 640,000 businesses use TeamViewer.
• Wide Device Support: Connect to devices from 127 different makers.
• Works Everywhere: Use it on Windows, Mac, Linux, Android, and iOS.
• Secure Connections: Your data is kept safe and private.

Pricing

TeamViewer has different plans. The price changes based on what you need.

• TeamViewer Remote Access: $18.90/yearly
• TeamViewer Business Plan: $42.90/yearly

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Pros

• Very easy to set up.
• Works on many devices.
• Strong security features.
• Good for big companies.
• Many advanced functions.

Cons

• Can be quite expensive.
• Free version has limits.
• Sometimes needs fast internet.

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What is BeyondTrust?

What is BeyondTrust?

It’s a secure remote access tool.

It helps IT teams support users. It also manages privileged accounts.

This means it keeps important systems safe.

It’s built for serious security.

Also, explore our favorite BeyondTrust alternatives…

Our Take

Seeking unmatched security and precise control? Try now! Move beyond basic remote access.

Try BeyondTrust for free Read Full Review BeyondTrust alternatives

Key Benefits

BeyondTrust has strong security. It offers precise access control. This limits what users can do. It tracks every session. This helps with audits. It also works with many systems.

Here are its best features:

• Secure Remote Access: Connect safely to devices.
• Privileged Account Management (PAM): Controls who can access sensitive data.
• Session Recording: Records all remote sessions.
• Least Privilege Enforcement: Gives minimum necessary access.
• Endpoint Privilege Management: Manages user rights on devices.

Pricing

Contact them to get pricing.

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Pros

• Very strong security features.
• Excellent control over access.
• Detailed audit trails are great.
• Good for large organizations.
• Integrates with many systems.

Cons

• Can be quite expensive.
• Setup can be complex.
• Interface is not intuitive.

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Feature Comparison

TeamViewer and global cybersecurity leader BeyondTrust offer remote solutions, but their core focus is distinct.

TeamViewer Germany GmbH provides a versatile, feature-rich remote control app.

While BeyondTrust focuses on robust privileged access management (PAM) and identity security, transforming identity security across the entire identity attack surface.

1. Privileged Access Management (PAM)

BeyondTrust is a dedicated platform for privileged access management pam, while TeamViewer focuses on general access and support.

• BeyondTrust: Offers comprehensive identity security, specializing in privileged access management, least privilege enforcement, and vaulting privileged credentials in a secure password safe. This protects critical systems and helps neutralize threats.
• TeamViewer: Provides secure remote control access but is not a dedicated PAM solution. It lacks the integrated tools for centralized session management, automated password rotation, and the identity centric approach to securing privileges.

2. Core Market and Focus

The target audience and business model reflect the complexity and depth of the features offered by each company.

• BeyondTrust: Targets large enterprises and organizations that prioritize security posture and compliance with strict governance. It is the most effective solution for managing risk and reducing the blast radius of an attack surface.
• TeamViewer: A great tool for individual users (free for personal use), small businesses, and IT teams needing instant support. TeamViewer Remote is versatile, covering everything from family remotely accessing a loved one’s device to complex logistics processes.

3. Security Model and Zero Trust

BeyondTrust’s architecture is built on a zero trust principle, a major difference from TeamViewer’s remote access foundation.

• BeyondTrust: Built around an identity security model, enforcing least privilege and just in time access to critical systems. It offers continuous monitoring and robust session management to prevent breaches, aligning with a full zero trust framework.
• TeamViewer: Features enterprise-grade security, including end-to-end encryption, incessant verification, and two-factor authentication for connections. While secure, its primary design is for quick, easy access using the TeamViewer ID rather than granular, identity-based access control.

4. Advanced Functionality and AI Capabilities

Both companies are expanding beyond basic remote access, but in different directions—TeamViewer towards the physical workplace and BeyondTrust towards infrastructure control.

• TeamViewer: Focuses on innovation like augmented reality (AR) through TeamViewer Frontline (e.g., vision picking) and AI capabilities as seen in the TeamViewer Remote control app for faster issue resolution.
• BeyondTrust: Integrates deep infrastructure control and vulnerability management. Its features are tailored for technology operations and security professionals seeking greater control and visibility over their infrastructure.

5. Deployment Options

Flexibility in deployment is crucial for organizations with strict network and compliance requirements.

• BeyondTrust: Offers diverse deployment options, including physical or virtual appliances for on premises installation, cloud (SaaS), and hybrid models. This allows organizations to host their server on their own network.
• TeamViewer: Primarily a cloud-based solution. While it offers a service that can be integrated into enterprise environments (e.g., TeamViewer Tensor), it is generally a SaaS solution, though its management console is hosted in ISO certified data centers.

6. Cross-Platform Compatibility

Both offer wide-ranging operating systems support, but TeamViewer’s reach across specific devices is broader.

• TeamViewer: Known for its expansive compatibility, allowing users to remotely control devices across Windows, macOS, Linux, and an extensive range of other devices, including industrial equipment and an Android phone via the TeamViewer client.
• BeyondTrust: Also provides broad multi-platform support for operating systems, ensuring support teams can remotely control almost any remote device, including mobile devices.

7. Session Monitoring and Auditability

Detailed monitoring and reporting of remote sessions are essential for compliance and operational efficiencies.

• BeyondTrust: Provides comprehensive session management, including mandatory session recording, an unimpeachable audit trail, and continuous monitoring to maintain compliance.
• TeamViewer: Offers session insights, including logging and session recording, which can be configured for quality control and training. However, it is primarily focused on operational efficiencies and customer satisfaction rather than high-level security compliance forensics.

8. Unattended Access

Both solutions allow IT teams to access unattended devices for maintenance, but TeamViewer often simplifies the user experience.

• TeamViewer: Provides secure access to unattended devices using the TeamViewer ID and a fixed password, making it easy for teamviewer users to set up permanent access to other devices.
• BeyondTrust: Offers Jump Clients for persistent, unattended access to systems. This is integrated with its privileged remote access framework, ensuring that even unattended connections fall under strict access management and control.

9. Licensing and Target User

The licensing models reflect who the company views as the primary user, ranging from single users to large organizations.

• TeamViewer: Has a well-known free for personal use tier, alongside licensed plans for commercial use. This allows single users, and small businesses to utilize a great tool. TeamViewer Germany GmbH uses an auto renewal model for commercial subscriptions.
• BeyondTrust: Does not offer a free version and is structured around concurrent licenses for security organizations and large enterprises, emphasizing management and control features required by organizations with high-risk infrastructure.

What to Look for When Choosing a Remote Access Tool?

When picking a remote access tool, consider these points:

• Speed: Does it feel fast and smooth?
• Ease of Use: Is it simple to set up and use?
• Security: Does it protect your data well?
• Cost: Does it fit your budget?
• Features: Does it have what you need (file transfer, multiple users)?
• Compatibility: Does it work on all your devices (PC, phone)?
• Support: Can you get help if you have problems?
• Reliability: Does it connect without issues?
• Unattended Access: Can you connect when no one is there?

Final Verdict (Our Pick)

Which remote support tool is best?

TeamViewer is our top pick. It’s super easy to use.

You can connect quickly.

BeyondTrust has amazing security. But it’s often too much for smaller businesses.

It’s also more complex. Its custom pricing can be a problem.

TeamViewer gives you strong features.

It has a friendly interface. Its pricing is clear.

TeamViewer offers the best balance.

It’s powerful and simple for everyday remote support.

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Frequently Asked Questions