⚡ Quick Verdict:
- Pricing: AnyDesk paid plans start at $32.31/month. GoTo Resolve (now LogMeIn Resolve) starts at $23.75/month.
- Best for: AnyDesk for fast remote access and remote control. GoTo Resolve for all-in-one IT management with ticketing.
- Key difference: AnyDesk is a lean remote desktop tool. GoTo Resolve bundles remote support, ticketing, and endpoint protection.
- Our pick: AnyDesk for most users who need quick, secure remote sessions across Windows, Mac, Linux, and mobile.
AnyDesk and GoTo Resolve both promise faster remote support.
But they are built for two different jobs.
AnyDesk is a lightweight remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite for support teams.
One helps you connect to a remote device in seconds.
The other helps you manage tickets, devices, and automation.
Overview
This AnyDesk vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
We also break down who each remote access tool works best for.
Our sources include published specs, documentation, and user reviews.
One note before we start. GoTo Resolve was rebranded as LogMeIn Resolve.
It is the same product, and it replaced the older GoTo Assist tool.
By the end, you will know which solution fits your business.
What is AnyDesk?
AnyDesk is a remote desktop application from AnyDesk Software GmbH.
The company AnyDesk Software GmbH built it for fast remote access. As an anywhere remote desktop software, it lets you reach a machine from any location with the right credentials.
It lets you access another computer remotely and securely.
You can install AnyDesk on Windows, macOS, Linux, and mobile devices.
The tool is popular among professionals who provide technical support.
Its DeskRT codec gives dynamic performance with very low latency.
You also get file transfer, remote printing, and Wake-On-LAN built in.
Watch how AnyDesk works in this short review.
AnyDesk
Fast, secure remote access for Windows, Mac, Linux, and mobile. Connect to any remote device in seconds. Free for personal use.
AnyDesk Pricing
Here is what AnyDesk costs in 2026. Plans scale with your team size and features.
| Plan | Price | Best For |
|---|---|---|
| Standard | $32.31/month | Small teams needing unattended access |
| Advanced | $70.11/month | Growing teams with advanced features |
| Ultimate | Custom | Large organizations and custom setups |
Pricing verified June 2026.
Free trial: AnyDesk is free for personal use. Business plans include a free trial so you can test paid features first.
Billing: Plans are billed annually, and you can add more devices or agents as your needs grow.
📌 Note: The free version is for personal use only. Business use needs a paid license, and the free tier skips unattended access and group policies.
⚠️ Warning: AnyDesk pricing varies by features and licensing options. Check the latest AnyDesk version pricing before you buy, since add-ons change the final cost.
Key Benefits of AnyDesk
Here is what makes AnyDesk worth considering:
- Low-Latency Access: The DeskRT codec reduces bandwidth and lag. This creates a near-office feel even with resource-heavy apps.
- Wide Compatibility: AnyDesk runs on Windows, macOS, Linux, and mobile. It supports both newer and earlier Windows versions.
- Flexible Connection Types: You get both interactive access and unattended access. Set a password once and reconnect without manual approval.
- Secure File Transfer: A dedicated file manager handles drag-and-drop file sharing. No email or cloud service is needed.
- On-Premises Option: Businesses can keep data inside their own network. The on premises setup suits strict privacy rules.
- Custom Branding: Add your own brand and logo for corporate identity. This helps you run AnyDesk professionally with clients.
What Our Team Noticed
Our writer signed up for AnyDesk and used it for everyday remote sessions. Here is what stood out from that hands-on time:
This short clip shows our writer connecting to a remote device step by step.
AnyDesk Pros & Cons
✅ Pros
- Low-latency remote control through the DeskRT codec
- Free for personal use with no ads
- AES-256 encryption with TLS 1.2 on every connection
- Works on Windows, macOS, Linux, and mobile devices
❌ Cons
- Often targeted in tech support scams via the access code
- Free tier skips unattended access and group policies
- No built-in ticketing or endpoint protection tools
What is GoTo Resolve?
GoTo Resolve is an all in one IT management suite for support teams.
It is now sold as LogMeIn Resolve after a recent rebrand.
GoTo Resolve combines remote support, ticketing, and endpoint management.
It replaced the older GoTo Assist remote support tool.
The platform lets your support team receive requests and triage problems fast.
It works across Windows, Mac, Android, and iOS devices.
Here is the GoTo Resolve dashboard so you can see the layout.
The video below walks through the core support capabilities.
GoTo Resolve (LogMeIn Resolve)
An all in one IT suite with remote support, conversational ticketing, and endpoint protection. Built for small and midsize business support teams.
GoTo Resolve Pricing
Here is what GoTo Resolve costs in 2026 under the LogMeIn Resolve plans.
| Plan | Price | Best For |
|---|---|---|
| Starter | $23.75/month | Solo techs and very small teams |
| Growth | $44.75/month | Growing teams adding automation |
| Advanced | $63.75/month | Teams needing endpoint protection |
| Complete | $75/month | Full all in one IT management |
Pricing verified June 2026.
Free trial: GoTo Resolve provides a 14-day free trial with no credit card needed. There is also a limited free package.
Free plan: The free tier supports up to three agents, three devices, and three remote-control sessions per month.
📌 Note: Plans are billed annually. You can add more agents and devices for an extra fee at the billing stage.
⚠️ Warning: Some users find GoTo Resolve pricing higher than rivals once you add agents. A few report links resolving to the EU, which can stop the site loading.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth considering:
- Conversational Ticketing: Users create tickets through Microsoft Teams and Slack. This simplifies how a support team gets each request.
- Zero-Trust Security: The zero-trust security model asks users to create personal signature keys. This protects access to remote devices.
- Proactive Support: AI Insights detect system anomalies and resolve issues early. This proactive support cuts the number of tickets.
- Endpoint Protection: Built-in antivirus and patch management keep remote devices safe. IT automation handles routine fixes for you.
- GoPilot AI: The AI assistant gives real-time troubleshooting advice. It can detect and resolve endpoint issues on its own.
- Browser-Based Sessions: Remote access and support run through a web browser. No download is needed to fix issues quicker.
What Our Team Noticed
Our writer set up GoTo Resolve and ran a few support sessions through it. Here is what stood out from that hands-on time:
GoTo Resolve Pros & Cons
✅ Pros
- All in one suite with remote support and ticketing
- Conversational ticketing inside Microsoft Teams and Slack
- Zero-trust security with personal signature keys
- Free plan and a 14-day trial with no card needed
❌ Cons
- Can feel pricey compared to lean remote tools
- Some users report links resolving to the EU
- More setup than a simple remote desktop app
Feature Comparison
Ready to dive into a detailed comparison of AnyDesk vs GoTo Resolve?
We will explore ten key features so you can pick the right tool for your needs. Some are great features for solo techs. Others are extra features built for a full support team.
| Feature | AnyDesk | GoTo Resolve |
|---|---|---|
| Starting Price | $32.31/month | $23.75/month |
| Free Plan | ✅ Personal use | ✅ Up to three agents |
| Remote Access & Control | ✅ | ✅ |
| Unattended Access | ✅ | ✅ |
| Ticketing System | ❌ | ✅ |
| Conversational Ticketing | ❌ | ✅ |
| Endpoint Protection | ❌ | ✅ |
| Microsoft Teams Integration | ❌ | ✅ |
| File Transfer | ✅ | ✅ |
| Best For | Quick remote control | All in one IT |
1. Remote Access & Control
AnyDesk: To connect, both AnyDesk clients install the app and share a nine-digit AnyDesk ID. You enter the code, click connect, and the remote device confirms the request. This makes it simple to establish connections for a fast remote session.
GoTo Resolve: Remote access and support run through a web browser with no download needed. Technicians can start a remote support session right from Microsoft Teams. Multiple techs join one session using a nine-digit access code.
2. Mobile Device Support
AnyDesk: AnyDesk allows bidirectional remote access between computers and mobile devices. You get mobile device support on Android and iOS. It works the same way on a Windows PC or a phone.
GoTo Resolve: GoTo Resolve supports Windows, Mac, Android, and iOS. Users can grant a technician permission to access a mobile device camera for support. This helps the support team fix hardware issues they cannot see.
3. Security & Privacy
AnyDesk: Every connection uses AES-256 encryption with TLS 1.2 and RSA 2048 key exchange. Incessant verification of connections fully shields your data, and whitelisting allows only authorized desks to connect. Two factor authentication adds another layer after the 2024 breach.
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before they get access. This keeps support sessions secure across remote devices.
⚠️ Warning: AnyDesk is often used in tech support scams. Never share your AnyDesk ID or grant access to someone who calls you out of the blue.
4. Endpoint Protection & Antivirus
AnyDesk: AnyDesk is a focused remote desktop tool. It does not include endpoint protection or antivirus. You would pair it with a separate security solution to manage and protect your hardware.
GoTo Resolve: GoTo Resolve includes endpoint protection with built-in antivirus. It centralizes IT management tools, which improves productivity by addressing issues before they escalate. This is one of its strongest support capabilities, and the self-healing capability runs without a technician present.
5. Patch Management & Automation
AnyDesk: AnyDesk offers customizable remote access with default values you can adjust. It does not run patch automation on its own. Routine maintenance is manual unless you script it yourself.
GoTo Resolve: Proactive IT automation handles patch management and self-healing alerts. It runs background device management on unattended devices without disrupting the user. This proactive support helps teams fix issues quicker.
6. Ticketing & Conversational Support
AnyDesk: AnyDesk is remote work software for direct connections. It has no ticketing system, so it cannot receive requests or triage problems on its own. New users who want a help desk will need another tool.
GoTo Resolve: Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The support team can receive requests, triage problems, and follow up in one place. Drag-and-drop tools manage ticket progress.
7. Integrations
AnyDesk: AnyDesk gives remote access for corporations through an on premises option. You can keep data on your own network and add your own brand for corporate identity. Integrations are lighter than a full IT platform.
GoTo Resolve: GoTo Resolve has powerful integrations with Slack and Microsoft Teams. Employees can submit, review, and follow up on tickets right inside Teams. This is handy for any organization that already lives in chat.
8. Collaboration & File Transfer
AnyDesk: AnyDesk includes an on-screen whiteboard, text chat, and session recording. A dedicated file manager handles secure drag-and-drop file transfer between devices. You can switch control between users during one session.
GoTo Resolve: GoTo Resolve allows file transfers during support with no size limit. It adds instant chat and session recording, and techs can share control. File transfer works smoothly across remote devices.
9. Administration & Customization
AnyDesk: Administration in AnyDesk covers granular permissions. Hosts can restrict file transfers and clipboard sync for remote collaborators. The flexibility to customize AnyDesk lets you set your own brand and access rules.
GoTo Resolve: The interface is simple and intuitive for both techs and end users. An onboarding center helps new users get set up fast. Admins manage agents, devices, and automation from one dashboard.
10. Asset & Device Management
AnyDesk: AnyDesk keeps a list of remote desktop contacts for quick reconnects. It is great for students and small setups that need anywhere access. There is no full asset inventory built in.
GoTo Resolve: GoTo Resolve tracks software assets across every managed device. This gives IT a clear view of what is installed where. It suits a business that needs to manage many remote devices at once.
11. Pricing & Cost
Let’s compare the pricing plans side by side.
| Plan | AnyDesk | GoTo Resolve |
|---|---|---|
| Free | Personal use | Up to three agents |
| Entry plan | $32.31/month (Standard) | $23.75/month (Starter) |
| Mid plan | $70.11/month (Advanced) | $44.75/month (Growth) |
| Higher plan | Custom (Ultimate) | $63.75/month (Advanced) |
| Top plan | — | $75/month (Complete) |
AnyDesk: AnyDesk offers a free tier for personal use, then paid plans from $32.31 per month. Pricing varies by features, so the final charge is compatible with the add-ons you choose. Business plans are billed annually.
GoTo Resolve: GoTo Resolve starts lower at $23.75 per month and is also billed annually. But you pay for an all in one suite, not just remote control. Adding agents and devices raises the cost at the billing stage.
💡 Test Result: GoTo Resolve has the lower entry price. But AnyDesk is cheaper overall if you only need remote access without ticketing or endpoint protection.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| Fast remote control | AnyDesk | Low-latency DeskRT codec |
| All in one IT suite | GoTo Resolve | Ticketing plus endpoint protection |
| Lower entry price | GoTo Resolve | Starts at $23.75/month |
| Free personal use | AnyDesk | No cost, no ads |
| Help desk in Teams | GoTo Resolve | Conversational ticketing |
| Beginner-friendly setup | AnyDesk | Connect with one code |
💰 Your Budget
GoTo Resolve has the lower starting price. But AnyDesk costs less if you only need remote access on demand without the extra IT tools.
🔌 Your Tech Stack
If your organization runs on Microsoft Teams or Slack, GoTo Resolve fits right in. AnyDesk is a standalone app that connects without an office suite.
🛠️ Your Support Style
A small support team that just helps customers connect will love AnyDesk. A larger team that needs to receive requests and triage problems should pick GoTo Resolve.
🎓 Your Experience Level
New users get the ability to start fast with AnyDesk and one access code. GoTo Resolve has more to learn but rewards you with deeper management.
🆓 Free Trials and Demos
GoTo Resolve gives a 14-day free trial with no card and a limited free plan. AnyDesk is free for personal use so you can test it first.
🛟 Support Options
GoTo Resolve offers 24/7 email, chat, and phone support on paid plans. AnyDesk leans on its online help center and community resources.
Switching Guide
Already using one of these tools? Here is what to expect if you switch.
🔄 Switching from AnyDesk to GoTo Resolve?
✅ What you’ll gain:
- Conversational ticketing inside Microsoft Teams
- Endpoint protection and patch automation
- Proactive support with GoPilot AI insights
❌ What you’ll lose:
- The very low latency of the DeskRT codec
- Free personal use with no time limit
- The simple one-code connection flow
📋 How to switch:
- Export your AnyDesk remote desktop contacts list
- Create a GoTo Resolve account and add agents
- Install the agent on each device and connect Teams
🔄 Switching from GoTo Resolve to AnyDesk?
✅ What you’ll gain:
- Faster remote sessions with lower latency
- A lighter app with quick setup
- Free use for personal projects
❌ What you’ll lose:
- The built-in ticketing and help desk
- Endpoint protection and IT automation
- Conversational ticketing in Microsoft Teams
📋 How to switch:
- Close any open GoTo Resolve support sessions
- Download and install AnyDesk on each computer
- Set up unattended access with a saved password
What Our Review Didn’t Cover
This comparison focused on small and midsize business support. We did not test large enterprise rollouts or custom Ultimate plans in depth. Our notes are based on the June 2026 versions of each app, so features may change. If you manage hundreds of remote devices, your priorities may differ from what we covered here.
Final Verdict
| Category | Winner |
|---|---|
| 💰 Pricing | GoTo Resolve |
| ⚡ Speed & Performance | AnyDesk |
| 🚀 Core Remote Access | AnyDesk |
| 🎫 Ticketing & Help Desk | GoTo Resolve |
| 🛡️ Endpoint Protection | GoTo Resolve |
| 👶 Ease of Use | AnyDesk |
| 📱 Mobile Device Support | AnyDesk |
| 🏆 Overall Winner | AnyDesk |
🏆 WINNER: ANYDESK
AnyDesk wins four of seven categories.
Best for: Fast remote access, low-latency remote control, mobile device support, and free personal use.
AnyDesk and GoTo Resolve are two very different products.
AnyDesk is a fast, lean remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite with ticketing and automation.
GoTo Resolve is the better fit for a busy support team that needs a help desk and endpoint protection in one place.
But if you mainly need to connect to a remote device quickly and securely, AnyDesk is the better choice for most users.
More of AnyDesk Compared
Here’s how AnyDesk stacks up against other remote access software:
AnyDesk wins on: Lighter app size, lower latency through DeskRT, often cheaper licensing.
TeamViewer wins on: Bigger feature set, wider enterprise adoption, more built-in integrations.
AnyDesk vs Splashtop
AnyDesk wins on: Cross-platform reach on Linux, custom branding, on premises hosting on your own network.
Splashtop wins on: Flat per-user pricing, strong streaming for creative work, simple team plans.
AnyDesk wins on: Faster session performance, mobile-to-PC control, free personal use.
RemotePC wins on: Cheaper annual deals for many computers, simple flat tiers, easy device count scaling.
More of GoTo Resolve Compared
Here’s how GoTo Resolve stacks up against other IT support tools:
GoTo Resolve wins on: Built-in ticketing, conversational ticketing in Teams, lower entry price.
TeamViewer wins on: Raw remote-control speed, broader device list, longer track record.
GoTo Resolve vs BeyondTrust
GoTo Resolve wins on: Simpler setup, friendlier price for small teams, faster onboarding for new users.
BeyondTrust wins on: Deeper privileged access security, heavy compliance controls, large enterprise scale.
GoTo Resolve wins on: All in one IT management, endpoint protection, GoPilot AI automation.
ISL Online wins on: Flexible self-hosting, pay-per-use options, strong support for many languages.
Frequently Asked Questions
Is AnyDesk safe to use?
Yes, when used carefully. AnyDesk encrypts every connection with AES-256 and TLS 1.2. The risk comes from scams, so never share your access code with strangers.
How much does AnyDesk cost?
AnyDesk is free for personal use. Paid business plans start at $32.31 per month, billed annually, with custom pricing on the Ultimate tier for larger setups.
What does GoTo Resolve do?
GoTo Resolve is an all in one IT suite. It combines remote support, ticketing, and endpoint management so a support team can fix issues quicker from one dashboard.
Is GoTo Resolve free?
There is a limited free plan. It supports up to three agents, three devices, and three remote-control sessions per month. A 14-day free trial needs no card.
Is AnyDesk cheaper than TeamViewer?
In most cases, yes. AnyDesk licensing usually costs less than TeamViewer for similar features. Exact savings depend on your team size and the plan you choose.
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