Quick Start

This guide covers every Sprout Social feature:
- Getting Started — Create your account and connect social channels
- How to Use Social Media Management — Run every profile from one platform
- How to Use Feeds — Watch brand discussions as they happen
- How to Use AI-powered Social Strategy — Let AI Assist draft and refine posts
- How to Use Employee Advocacy — Turn your team into content creators
- How to Use Premium Analytics — Measure impressions and engagement across networks
- How to Use Influencer Marketing — Find creators who match your brand
- How to Use Advanced Analytics and Reporting — Build boardroom-ready reports for stakeholders
- How to Use Social Listening — Uncover trends hiding inside audience conversations
- How to Use Automated Engagement — Handle routine messages without manual work
Time needed: 5 minutes per feature
Also in this guide: Pro Tips | Common Mistakes | Troubleshooting | Pricing | Alternatives
Why Trust This Guide
I’ve run Sprout Social for eight months across Facebook, LinkedIn and Twitter accounts.
Every screen and setting below comes from real client work, not vendor marketing.

Sprout Social is one of the most powerful social media management tools available today.
Most marketers only touch publishing and never tap the deeper features.
This guide shows you how to use Sprout Social end to end.
Step by step, with screenshots and pro tips.
Sprout Social Tutorial
This How to Use SproutSocial tutorial walks through every feature, from your first login to advanced reporting.
You move from scheduling posts to social listening without guesswork.

Sprout Social
Manage every social profile, inbox and report from one place. Sprout pairs publishing with social listening and customer care, so your team turns raw data into faster business impact. Start with a free 30-day trial — no credit card needed.
Getting Started with Sprout Social
Finish this one-time setup before touching any feature.
It takes about three minutes.
Watch this quick walkthrough first:
Now let’s break down each step.
Step 1: Create Your Account
Go to the Sprout Social website and click “Start Free Trial.”
Enter your work email, then create a password.
✓ Checkpoint: A confirmation email lands in your inbox.
Step 2: Connect Your Social Channels
Sprout runs in the browser, with iOS and Android apps for mobile.
Authorise each profile you manage, including Facebook, LinkedIn and Twitter.
Here’s what this looks like:

✓ Checkpoint: Every connected platform shows in your profile list.
Step 3: Set Roles and Permissions
Invite your team, then assign roles that control publishing and approval rights.
✅ Done: You’re ready to use any feature below.
How to Use Social Media Manager
Social Media Management lets you publish and schedule posts to multiple social media accounts at once.
Here’s how to use it step by step.
Step 1: Open Compose
Click the Compose button from any screen in Sprout.
Pick every profile that should receive this post.
Step 2: Write and Tailor Your Content
Draft your copy, then attach images from the Asset Library.
Sprout trims each version to fit each network’s limits.
Here’s what this looks like:

✓ Checkpoint: Your post appears on the calendar with a green scheduled badge.
Step 3: Schedule or Publish
Send it live now, or drop it into the publishing calendar.
ViralPost picks the best send time from audience activity.
✅ Result: One draft now reaches every connected channel on schedule.
💡 Pro Tip: Use the publishing calendar in month view to spot content gaps fast.
How to Use SproutSocial Feeds
Feeds lets you watch brand discussions across all your social channels in one stream.
Here’s how to use it step by step.
Step 1: Open the Feeds Tab
Find Feeds under the main navigation menu.
Sprout pulls mentions, comments and messages into one view.
That turns scattered monitoring into a single stream.
Step 2: Filter What You Watch
Filter by network, keyword or profile to cut the noise.
Save the filter so it loads the same way tomorrow.
Here’s what this looks like:

✓ Checkpoint: Live conversations from every connected network appear in the stream.
Step 3: Engage From the Feed
Reply, like or assign any message without leaving the screen.
✅ Result: You can now track brand chatter without opening six separate apps.
💡 Pro Tip: Pin one feed to competitors and watch how their audience reacts weekly.
How to Use Sprout Social AI-powered Social Strategy
AI-powered Social Strategy lets you draft, rewrite and time your posts with AI Assist built into Compose.
Here’s how to use it step by step.
Step 1: Turn On AI Assist
Open Compose and click the sparkle icon beside the text box.
AI Assist appears inside your normal writing flow.
It helps you craft captions without staring at a blank box.
Step 2: Generate Copy Variations
Type a rough idea, then ask for three shorter versions.
Pick the one that matches your brand voice.
Here’s what this looks like:

✓ Checkpoint: Three alternate captions sit below your original draft.
Step 3: Apply the Suggested Send Time
Accept Sprout’s optimal send time before you schedule.
✅ Result: You cut writing time and still create content that sounds human.
💡 Pro Tip: Feed AI Assist a past top post so it copies your proven structure.
How to Use Sprout Social Employee Advocacy
Employee Advocacy lets you turn your team into creators who share content on their own profiles.
Here’s how to use it step by step.
Step 1: Build a Curated Story Feed
Open Employee Advocacy and create a new story feed.
Add approved posts your staff can share safely.
Step 2: Invite Your Team
Send invites by email or connect your existing directory.
Each person picks the networks they want to post from.
Here’s what this looks like:

✓ Checkpoint: Invited colleagues show as active members in the advocacy dashboard.
Step 3: Track Shares and Reach
Check the advocacy report for shares, clicks and earned impressions.
✅ Result: On-brand content now reaches your team’s networks, not just yours.
💡 Pro Tip: Add a suggested caption to every story so sharing takes one click.
How to Use Sprout Social Premium Analytics
Premium Analytics lets you measure engagement, impressions and growth across every connected network.
Here’s how to use it step by step.
Step 1: Open Premium Analytics
Select Reports, then choose Premium Analytics from the list.
Sprout loads cross-network performance in a single chart.
Step 2: Set Your Profiles and Dates
Choose the profiles and date range you want to analyze.
Compare against the previous period to see real growth.
Here’s what this looks like:

✓ Checkpoint: A combined performance chart covers all selected social channels.
Step 3: Segment With Tags
Apply tags to split results by campaigns, products or regions.
✅ Result: You can prove which posts drove engagement instead of guessing.
💡 Pro Tip: Tag every post at creation — Tag Performance Reports are useless without it.
How to Use Sprout Social Influencer Marketer
Influencer Marketing lets you find creators whose audience overlaps with your target customers.
Here’s how to use it step by step.
Step 1: Search the Creator Database
Filter creators by niche, follower count and location.
Shortlist anyone whose content fits your brand.
Step 2: Vet Audience Fit
Review audience demographics and past engagement rates.
Skip accounts with high follower counts but flat comments.
Here’s what this looks like:

✓ Checkpoint: Your shortlist saves as a named creator list.
Step 3: Run and Measure the Campaign
Brief your creators, then track campaign impressions in one report.
✅ Result: You now hone partnerships around audience fit, not vanity numbers.
💡 Pro Tip: Ask creators for their saves and shares — those beat raw follower counts.
How to Use Sprout Social Advanced Analytics and Reporting
Advanced Analytics and Reporting lets you build boardroom-ready reports that prove social drives business impact.
Here’s how to use it step by step.
Step 1: Choose a Report Template
Open Reports and pick a cross-channel or profile template.
Drag widgets to match what your stakeholders care about.
Step 2: Add Competitive Benchmarking
Add competitors to compare share of voice and posting cadence.
This turns raw data into actionable insights for the team.
Here’s what this looks like:

✓ Checkpoint: A scheduled report appears under your automated deliveries list.
Step 3: Automate Delivery
Set a weekly or monthly email so reporting runs itself.
✅ Result: Clients and executives get numbers without asking you every Monday.
💡 Pro Tip: Agencies should build one branded template, then clone it per client.
How to Use Sprout Social Listener
Social Listening lets you uncover what people say about your brand across public social conversations.
Here’s how to use it step by step.
Step 1: Build a Listening Query
Open Listening and start a new query from a topic template.
Tie the query to one clear business goal.
Step 2: Set Keywords and Filters
Add brand keywords, product terms and common misspellings.
Exclude noisy searches so results stay relevant.
Here’s what this looks like:

✓ Checkpoint: Your query starts returning matched posts within a few hours.
Step 3: Refine and Share Insights
Review results weekly, then distribute findings to product and support.
✅ Result: Audience trends now inform product decisions, not just marketing.
💡 Pro Tip: Social listening works best beside customer interviews, never on its own.
How to Use Sprout Social Automated Engagement Tool
Automated Engagement lets you handle routine messages and reviews without manual replies.
Here’s how to use it step by step.
Step 1: Open Smart Inbox Rules
Go to Settings, then Inbox Rules inside the Smart Inbox.
The Smart Inbox already merges DMs, comments and mentions.
Step 2: Set Auto-Replies and Routing
Write replies for common questions about hours and shipping.
Route anything else to the right customer care agent.
Here’s what this looks like:

✓ Checkpoint: A test message triggers your auto-reply within seconds.
Step 3: Turn On Collision Detection
Enable it so two agents never answer the same message.
✅ Result: Your team clears the inbox faster and stops duplicating support work.
💡 Pro Tip: Review auto-replies monthly — stale answers annoy customers more than silence.
Sprout Social Pro Tips and Shortcuts
After eight months of daily use, these shortcuts save me the most time.
They streamline routine work and accelerate everything your team publishes.
Keyboard Shortcuts
| Action | Shortcut |
|---|---|
| Open Compose | C |
| Jump to Smart Inbox | G then I |
| Open publishing calendar | G then C |
| Send scheduled post | Ctrl + Enter |
Hidden Features Most People Miss
- Asset Library: Store approved brand images and videos so nobody hunts for files.
- Saved replies: Build a library of answers your support team can drop into messages.
- Optimal send times: Sprout recalculates these monthly as your audience shifts.
Here’s one more view of what strong reporting looks like:

Sprout Social Common Mistakes to Avoid
Mistake #1: Posting high volume instead of high quality
❌ Wrong: Blasting twelve recycled posts a week to look busy.
✅ Right: Publish fewer original posts and measure which ones actually earn engagement.
Mistake #2: Running listening queries without a goal
❌ Wrong: Tracking every mention of your industry and drowning in noise.
✅ Right: Tie each query to one question your business needs answered.
Mistake #3: Skipping message approval workflows
❌ Wrong: Giving every junior marketer direct publishing access on day one.
✅ Right: Route drafts through multi-step review before anything goes live.
Sprout Social Troubleshooting
Problem: A connected profile keeps disconnecting
Cause: The network token expired, or someone changed the page admin.
Fix: Reconnect the profile in Settings, then confirm you still hold admin rights.
Problem: Scheduled posts fail to publish
Cause: Your media file breaks that network’s size or aspect rules.
Fix: Re-upload a compliant file, then reschedule from the publishing calendar.
Problem: Listening results return almost nothing
Cause: Your keywords are too narrow, or filters exclude the main platform.
Fix: Broaden the query, add misspellings, then let it collect data for a week.
📌 Note: If none of these fix your issue, contact Sprout Social support.
What is Sprout Social?
Sprout Social is a social media management platform that handles publishing, engagement and analytics.
Think of it like a shared control room for every brand conversation you own.
Watch this quick overview:
It includes these key features:
- Social Media Management: Plan, schedule and publish content across multiple platforms at once.
- Feeds: Follow live discussions from every connected network in one stream.
- AI-powered Social Strategy: Use AI Assist to draft copy and pick send times.
- Employee Advocacy: Give staff on-brand content they can share to widen reach.
- Premium Analytics: Track impressions, engagement and growth across social channels.
- Influencer Marketing: Find and manage creators who fit your audience.
- Advanced Analytics and Reporting: Build automated reports with competitive benchmarking built in.
- Social Listening: Uncover trends and sentiment hiding in public conversations.
- Automated Engagement: Answer routine messages and route the rest to customer care.
Sprout suits marketers, agencies and support teams who share one workflow.
For a full review, see our Sprout Social review.

Sprout Social Pricing
Here’s what Sprout Social costs in 2026:
| Plan | Price | Best For |
|---|---|---|
| Standard | $199/month | Solo marketers running five profiles |
| Professional | $299/month | Teams needing trends and competitive reports |
| Advanced | $399/month | Brands using automation and message approval workflows |
| Enterprise | Contact for the pricing | Agencies with many clients and custom needs |
Free trial: Yes — 30 days, no credit card required.
Money-back guarantee: No refund policy is published, so cancel before renewal.
Here’s how the plans break down side by side:

💰 Best Value: Professional — it adds competitor reporting most teams need.
Sprout Social vs Alternatives
How does Sprout compare? Here’s the competitive landscape:
| Tool | Best For | Price | Rating |
|---|---|---|---|
| Sprout Social | Analytics and customer care | $199/mo | ⭐ 4.4 |
| Agorapulse | Inbox management | $79/mo | ⭐ 4.5 |
| Zoho Social | Custom analytics | $15/mo | ⭐ 4.4 |
| Buffer | Simple scheduling | $6/mo | ⭐ 4.3 |
| Later | Visual planning | $25/mo | ⭐ 4.2 |
| Sprinklr | Enterprise scale | $249/mo | ⭐ 4.1 |
| Sendible | Agencies | $29/mo | ⭐ 4.3 |
| Metricool | Budget reporting | $22/mo | ⭐ 4.6 |
Quick picks:
- Best overall: Sprout Social — deepest listening and reporting in one platform.
- Best budget: Zoho Social — paid plans start near $15 per month.
- Best for beginners: Buffer — you can schedule your first post in minutes.
- Best for agencies: Sendible — client workspaces and white-label reports included.
🎯 Sprout Social Alternatives
Looking for Sprout Social alternatives? Here are the top options:
- 🚀 Metricool: Cheap cross-network analytics with solid ad tracking for small marketing teams.
- 💰 Socialpilot: Low per-profile pricing that suits agencies juggling dozens of client accounts.
- 🎨 Sendible: Client workspaces, white-label dashboards and approval steps built for agency workflows.
- ⚡ Content Studio: Fast content discovery and recycling for teams that publish daily.
- 🔒 Heropost: Flat-rate posting to many platforms without per-seat charges.
- 🧠 Agorapulse: Sharpest unified inbox, with clear labels for messages needing a reply.
- 👶 Zoho Social: Custom analytics and deeper insights than Sprout, plus a genuinely free plan.
- 🏢 Buffer: The simplest way to schedule posts if reporting matters less to you.
- 🔧 Sprinklr: Enterprise-grade care, listening and governance for global brand teams.
- 🌟 Later: Visual calendar built for Instagram-first creators and lifestyle brands.
- ⭐ Loomly: Guided post ideas and clean approval routing for lean marketing teams.
- 🎯 Blaze: AI-first content creation aimed at solo founders and small brands.
For the full list, see our Sprout Social alternatives guide.
⚔️ Sprout Social Compared
Here’s how Sprout stacks up against each competitor:
- Sprout Social vs Metricool: Metricool wins on price; Sprout wins on listening depth and team collaboration.
- Sprout Social vs Socialpilot: Socialpilot is cheaper per profile, but Sprout reports far better.
- Sprout Social vs Sendible: Sendible fits agencies with many clients; Sprout fits in-house brand teams.
- Sprout Social vs Content Studio: Content Studio helps you create faster; Sprout helps you measure results.
- Sprout Social vs Heropost: Heropost is a cheap publishing tool; Sprout is a full platform.
- Sprout Social vs Agorapulse: Agorapulse costs less for mid-sized teams; Sprout offers stronger analytics.
- Sprout Social vs Zoho Social: Zoho gives custom analytics cheaply; Sprout gives better customer care tools.
- Sprout Social vs Buffer: Buffer is simpler and cheaper; Sprout handles engagement and reporting properly.
- Sprout Social vs Sprinklr: Sprinklr scales further for enterprise; Sprout is easier to learn.
- Sprout Social vs Later: Later suits visual creators; Sprout suits teams tracking business impact.
- Sprout Social vs Loomly: Loomly has better calendar prompts; Sprout has deeper social listening.
- Sprout Social vs Blaze: Blaze focuses on AI content; Sprout covers the whole workflow.
Start Using Sprout Social Now
You learned how to use every major Sprout Social feature:
- ✅ Social Media Management
- ✅ Feeds
- ✅ AI-powered Social Strategy
- ✅ Employee Advocacy
- ✅ Premium Analytics
- ✅ Influencer Marketing
- ✅ Advanced Analytics and Reporting
- ✅ Social Listening
- ✅ Automated Engagement
Next step: Pick one feature and try it today.
Most people start with Social Media Management.
It takes less than five minutes.
Frequently Asked Questions
How to use Sprout like a pro?
Tag every post, build listening queries around one goal, and automate reporting. Pros spend time on insights and customer care, not manual publishing or repeated inbox work.
How to set up Sprout Social?
Start a free trial, connect your social channels, then set user roles and permissions. Add approval workflows before anyone publishes, and connect your Asset Library last.
Is Sprout Social easy to use?
Yes. Sprout is known for a user-friendly interface, and most marketers schedule their first post within ten minutes. Listening and reporting take longer to master.
What is Sprout Social good for?
Social media management, social listening, analytics and customer care in one platform. It suits brands and agencies that need reporting proving real business impact.
Can I use Sprout Social for free?
No free plan exists. You get a free 30-day trial with no credit card, after which paid plans start at $199 per month.













