⚡ Quick Verdict:
- Pricing: Splashtop starts at $5/year (Solo) versus GoTo Resolve at $23.75/month (Starter).
- Best for: Splashtop suits fast remote access for individuals and support teams. GoTo Resolve suits all in one IT management with ticketing.
- Key difference: Splashtop centers on high performance remote access. GoTo Resolve bundles remote support, conversational ticketing, and endpoint management.
- Our pick: Splashtop for most users. It is cheaper, faster to install, and rated 4.3 versus 4.2.
Splashtop and GoTo Resolve both promise easy remote access.
But they are built for two different jobs.
Splashtop is a fast remote desktop software for reaching any computer.
GoTo Resolve is an all in one IT management suite with ticketing.
This guide shows which tool fits your team and budget.
Overview
This Splashtop vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
We also break down who each tool works best for.
Our sources include published specs, documentation, and user reviews.
Our writers also spent hands-on time with each app.
Those notes appear in the “What Our Team Noticed” sections below.
What is Splashtop?
Splashtop is a fast, secure remote access software for any device.
It lets you control a remote computer in real time.
You can remotely access Windows, Mac, and Linux machines.
The tool works from iOS, Android, and Chromebooks too.
Splashtop makes unattended access simple for IT teams and personal use.
Over 30 million customers now use these remote access tools.
Splashtop SOS adds on-demand tech support for clients and their remote devices.
The desktop app gives IT teams the ability to manage devices remotely.
Educational institutions and support teams praise its great features.
Paid tiers unlock extra features and stronger admin control.
Many users who chose Splashtop cite its speed and friendly customer service.
Splashtop remote support handles attended and unattended sessions, a capability teams rely on.
Splashtop
High performance remote access for support teams, business professionals, and home users. Fast setup, strong security, and a low-cost plan.
Splashtop Pricing
Here is what Splashtop costs in 2026. Let’s break it down.
| Plan | Price | Best For |
|---|---|---|
| Remote Access Solo | $5/year | Personal use on two computers |
| Remote Access Pro | $8.25/person per year | Small businesses and power users |
| Access Performance | $13/person per year | Graphics-heavy remote work |
| Splashtop Enterprise | Custom | Large organizations and IT teams |
Pricing verified April 2026.
Free trial: Yes. New users get a seven-day free trial with no payment information required.
Billing: Splashtop plans are billed annually per person.
📌 Note: Splashtop cost stays low because each tier targets a clear user. Solo covers personal use, while Pro and Performance add multi-device access for teams.
⚠️ Warning: Multi-monitor viewing and some advanced features need the Pro tier or higher. The cheapest plan limits how many remote devices you can reach.
Key Benefits of Splashtop
Here is what makes Splashtop worth considering:
- Fast Performance: Splashtop streams a remote workstation with low latency. Sessions stay smooth even on a slow local network.
- Advanced Security: All data transfers use 256-bit AES encryption and TLS. Two factor authentication and device authentication protect every login.
- Cross Platform Support: Connect from nearly any device to numerous devices. Splashtop supports Windows, Mac, Linux, iOS, and Android.
- File Transfer: Move files with drag-and-drop during a remote session. Remote printing sends documents to a local printer.
- ISO Certified Compliance: Splashtop is ISO 27001 certified and meets HIPAA and GDPR rules. Granular control permissions guard sensitive information.
- Autonomous Endpoint Management: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting for IT teams.
What Our Team Noticed
Our writer signed up for Splashtop and used it for daily remote work. Here is what stood out from that hands-on time:
Splashtop Pros & Cons
✅ Pros
- Low-latency remote access with high responsiveness
- Simple setup with fast onboarding for new users
- Cost effective plans starting at $5/year
- Strong security with 256-bit AES encryption
❌ Cons
- No built-in ticketing for help desk workflows
- Multi-monitor viewing needs the Pro plan
- Support wait times can be lengthy at peak hours
What is GoTo Resolve?
GoTo Resolve is an all in one IT management suite.
It combines remote support, ticketing, and endpoint management.
The product is now sold as LogMeIn Resolve after a rebrand.
It grew out of the older GoTo Assist remote support tool.
Agents can start remote support sessions straight from Microsoft Teams.
Small and midsize businesses use it to fix issues quicker.
GoTo Resolve
A support solution that pairs remote access with ticketing and automation. Built for IT teams that manage many employees.
GoTo Resolve Pricing
Here is what GoTo Resolve costs in 2026 under its current plans.
| Plan | Price | Best For |
|---|---|---|
| Starter | $23.75/month | Solo technicians and tiny teams |
| Growth | $44.75/month | Growing support teams |
| Advanced | $63.75/month | Teams needing automation |
| Complete | $75/month | Full IT management and endpoint protection |
Pricing verified April 2026.
Free trial: Yes. You can start a 14-day free trial with no payment information.
Free version: A limited free plan supports up to three agents, three remote devices, and three sessions per month.
📌 Note: Higher tiers unlock IT automations, session transfer, and endpoint management. You can add more agents and devices for an extra fee at checkout.
⚠️ Pricing note: Our product database lists the current LogMeIn Resolve plans (Starter to Complete) shown above. Older GoTo Resolve sources cited a Basic plan near $79/month and a Standard plan near $190/month billed annually. The rebrand changed plan names and rates, so treat those older figures as outdated.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth a look:
- Conversational Ticketing: Employees receive requests and submit tickets inside Microsoft Teams and Slack. This makes it easy to triage problems fast.
- All in One Suite: One platform holds remote support, ticketing, and endpoint management. The design saves cost and cuts context switching.
- Zero-Trust Security: A zero-trust model asks users to create personal signature keys. This guards access to remote devices and hardware.
- GoPilot AI: The GoPilot assistant gives real-time troubleshooting advice. AI insights spot anomalies to deliver proactive support.
- Proactive Automation: Automated patch management and self-healing alerts resolve many issues on demand without a ticket.
- Multi-Agent Collaboration: Several agents can join one session with a nine-digit access code. Instant chat and session recording help the support team.
What Our Team Noticed
Our writer set up GoTo Resolve and ran a few support sessions. Here is what stood out during that hands-on time:
GoTo Resolve Pros & Cons
✅ Pros
- Ticketing and remote support in one platform
- Conversational ticketing through Microsoft Teams and Slack
- Zero-trust security with personal signature keys
- Free plan and a 14-day free trial with no card
❌ Cons
- Pricey next to plain remote access tools
- Some users report links resolving to the EU
- More features mean a steeper learning curve
Feature Comparison
Ready to dig into Splashtop vs GoTo Resolve feature by feature?
We cover ten key areas to help you pick the right platform.
| Feature | Splashtop | GoTo Resolve |
|---|---|---|
| Starting Price | $5/year | $23.75/month |
| Free Version | ❌ (7-day trial) | ✅ (3 agents) |
| Remote Access | ✅ | ✅ |
| Ticketing System | ❌ | ✅ |
| Conversational Ticketing | ❌ | ✅ |
| Endpoint Management | ✅ (add-on) | ✅ |
| Two Factor Authentication | ✅ | ✅ |
| Microsoft Teams Integration | ❌ | ✅ |
| File Transfer | ✅ | ✅ |
| Best For | Fast remote access | All in one IT support |
1. Remote Access and Support
Splashtop: Splashtop is built for high performance remote access first. It streams a remote computer in real time so you can control other computers from nearly any device. Unattended access lets you reach a remote workstation any time, which is handy for remote work and personal use.
GoTo Resolve: GoTo Resolve offers remote support through a web browser with no download needed. Agents can view multiple monitors and share control during a remote support session. Support capabilities cover on demand help plus background access to unattended devices.
2. Ticketing and Help Desk
Splashtop: Splashtop has no native ticketing system. It focuses on the remote session itself, not on tracking a request from start to finish. You can still connect Splashtop to an outside help desk to manage tickets.
GoTo Resolve: This is where GoTo Resolve shines. A built-in ticketing system lets you create, submit, and track tickets with drag-and-drop. Conversational ticketing means employees can raise a request inside a chat app and get help without leaving it.
3. Cross-Platform Device Support
Splashtop: Cross platform support is a core strength. Splashtop connects Windows, Mac, and Linux hosts from iOS, Android, and Chromebooks. This lets one user manage numerous devices and mobile devices from a single app.
GoTo Resolve: GoTo Resolve is compatible with Windows, Mac, Android, and iOS. Mobile device support even lets a technician access a phone camera to see a hardware problem. That helps a support team guide users through physical fixes.
4. Security and Authentication
Splashtop: Splashtop leans on advanced security features. It uses 256-bit AES encryption, device authentication, and required two factor authentication. It is ISO certified and adds intrusion detection to improve security posture and protect sensitive information.
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before granting access. This adds a strong layer for teams that handle secure endpoint protection across many machines.
⚠️ Warning: Both tools are secure, but the zero-trust setup in GoTo Resolve adds steps at first login. Plan a short onboarding window for new agents.
5. Collaboration and Multi-Agent Sessions
Splashtop: Splashtop supports chat, voice calls, and a shared whiteboard during a session. Pro accounts add session recording. These troubleshooting tools help two people work through one screen together.
GoTo Resolve: Multiple technicians can join one session with a nine-digit access code. Instant chat, session recording, and session transfer let a support team hand off work. Agents can share control to fix issues quicker together.
6. File Transfer and Productivity Tools
Splashtop: File transfer works with simple drag-and-drop between devices. Advanced productivity features add remote printing and multi-monitor viewing on higher plans. You do not need cloud storage to move a file.
GoTo Resolve: GoTo Resolve allows file transfers during a remote support session with no size or type limit. That makes it easy to push a patch or pull a log during live support.
7. Endpoint Management and Automation
Splashtop: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting. IT teams can centrally deploy agents and handle third party software patching. This reduces manual workloads across many endpoints.
GoTo Resolve: GoTo Resolve bundles endpoint management into the same suite. Proactive automation runs patch management and self-healing alerts. AI insights cut the number of tickets by fixing small issues before users notice.
8. Integrations and Microsoft Teams
Splashtop: Splashtop connects to existing ticketing systems to fit an IT workflow. It offers online ticket submission and chat support for every user. The Splashtop Connector bridges IT teams to machines on a closed local network by RDP.
GoTo Resolve: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Agents start a remote session or triage problems without leaving the chat window. That keeps help close to where employees already work.
9. Ease of Use and Setup
Splashtop: Setup is quick. You install the Splashtop Streamer on the host and the Splashtop Business app on the device you connect from. The simple interface suits new users and non-technical staff.
GoTo Resolve: The interface is simple and intuitive for both technicians and end users. Because it holds more parts, the full suite takes longer to learn than a plain remote access tool. The payoff is one place to manage everything.
10. Pricing & Cost
Let’s compare the pricing plans side by side.
| Tier | Splashtop | GoTo Resolve |
|---|---|---|
| Free | ❌ (7-day trial) | ✅ Up to three agents |
| Entry | $5/year (Solo) | $23.75/month (Starter) |
| Mid | $8.25/person per year (Pro) | $44.75/month (Growth) |
| Higher | $13/person per year (Performance) | $63.75/month (Advanced) |
| Top | Custom (Enterprise) | $75/month (Complete) |
Splashtop: Splashtop is far more cost effective for pure remote access. Solo access starts at $5/year, and Pro stays low for small businesses. You pay for connections, not for a full IT suite.
GoTo Resolve: GoTo Resolve costs more because you get ticketing, automation, and endpoint protection in one bill. Plans are commonly billed annually. The free version helps a tiny team test the basics first.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| Tight budget | Splashtop | Starts at $5/year |
| Built-in ticketing | GoTo Resolve | Full help desk system |
| Fast remote access | Splashtop | Low-latency sessions |
| Microsoft Teams support | GoTo Resolve | Native ticket submission |
| Personal use | Splashtop | Cheap Solo plan |
| All in one IT suite | GoTo Resolve | Support, tickets, endpoints |
💰 Your Budget
Splashtop wins on price for plain remote access. GoTo Resolve costs more but folds several tools into one bill.
🔌 Your Tech Stack
If your team lives in Microsoft Teams, GoTo Resolve fits well. Splashtop pairs better with an existing help desk you already run.
🖥️ Your Main Task
Pick Splashtop to remotely access machines fast. Pick GoTo Resolve when you must receive requests and triage problems in a queue.
🎓 Your Experience Level
Splashtop is easier for new users to install and run. GoTo Resolve rewards teams ready to learn a fuller platform.
🆓 Free Trials and Demos
Splashtop gives a seven-day trial with no card. GoTo Resolve offers a free version for up to three agents plus a 14-day trial.
🛟 Support Options
Splashtop support includes chat, a big knowledge base, and a community forum. GoTo Resolve adds 24/7 email, chat, and phone help on paid plans.
Switching Guide
Already using one of these tools? Here is what to expect if you switch.
🔄 Switching from Splashtop to GoTo Resolve?
✅ What you’ll gain:
- A built-in ticketing system and conversational ticketing
- Native Microsoft Teams and Slack support sessions
- GoPilot AI and proactive support automation
❌ What you’ll lose:
- The very low $5/year entry price
- Linux host access from the Splashtop app
- The fastest, lightest remote session setup
📋 How to switch:
- Note your Splashtop device list and users
- Create a GoTo Resolve account and start the free trial
- Install the agent and connect Microsoft Teams
🔄 Switching from GoTo Resolve to Splashtop?
✅ What you’ll gain:
- Lower cost and a simpler remote access tool
- Faster sessions and Linux host support
- Quick install of the Splashtop Streamer
❌ What you’ll lose:
- The built-in ticketing and help desk queue
- Chat-app conversational ticketing
- The bundled zero-trust endpoint suite
📋 How to switch:
- Export your open tickets from GoTo Resolve
- Create a Splashtop account and pick a plan
- Install the Streamer and add your devices
What Our Review Didn’t Cover
This comparison focused on individual users, small businesses, and support teams. We did not test large enterprise rollouts, custom API work, or bulk licensing. Our notes reflect the April 2026 versions, so features may have shifted since then. If you run an IT desk for hundreds of employees, your priorities may differ from what we cover here.
Final Verdict
| Category | Winner |
|---|---|
| 💰 Pricing | Splashtop |
| ⚡ Remote Access Speed | Splashtop |
| 🎫 Ticketing | GoTo Resolve |
| 🔐 Security Model | GoTo Resolve |
| 👶 Ease of Use | Splashtop |
| 🔌 Integrations | GoTo Resolve |
| 🌐 Cross-Platform Access | Splashtop |
| 🏆 Overall Winner | Splashtop |
🏆 WINNER: SPLASHTOP
Splashtop wins 4 out of 7 categories.
Best for: Fast remote access, small businesses, personal use, and budget-minded IT teams
Splashtop and GoTo Resolve solve two different problems. Splashtop is the faster, cheaper way to reach a remote computer from nearly any device. GoTo Resolve is a full support solution with ticketing, automation, and endpoint protection built in.
GoTo Resolve is excellent if you need a help desk and remote support in one place. But if your main goal is quick, secure remote access at a low cost, Splashtop is the better pick for most users.
More of Splashtop Compared
Here is how Splashtop stacks up against other remote desktop software:
Splashtop vs TeamViewer
Splashtop wins on: lower yearly price, simpler licensing, and quicker onboarding for new users.
TeamViewer wins on: a wider integration list, a bigger device network, and deeper cross-company support tools.
Splashtop vs AnyDesk
Splashtop wins on: stronger endpoint management, ISO and HIPAA compliance, and richer admin control permissions.
AnyDesk wins on: a tiny client download, low bandwidth use, and a flat, easy pricing table.
Splashtop wins on: smoother graphics performance, autonomous endpoint management, and a stronger mobile app.
RemotePC wins on: cheap one-off yearly deals, always-on web access, and a plain small-office setup.
More of GoTo Resolve Compared
Here is how GoTo Resolve stacks up against other support platforms:
GoTo Resolve wins on: built-in conversational ticketing, an all in one bundle, and zero-trust signature keys.
TeamViewer wins on: raw session speed, broader device reach, and more mature third-party integrations.
GoTo Resolve vs BeyondTrust
GoTo Resolve wins on: a lower price, faster setup, and chat-app ticket creation for employees.
BeyondTrust wins on: privileged access security, deeper enterprise compliance, and detailed audit controls.
GoTo Resolve wins on: ticketing plus automation, GoPilot AI help, and a tight Microsoft Teams flow.
ISL Online wins on: an on-premise hosting choice, pay-per-use pricing, and a lean, focused feature set.
Frequently Asked Questions
What does GoTo Resolve do?
GoTo Resolve is an all in one IT management suite. It combines remote support, a ticketing system, and endpoint management so a support team can fix issues from one place.
What is Splashtop used for?
Splashtop is used for fast remote access to computers. People use it to work remotely, run IT support, and reach unattended machines from nearly any device.
How much does GoTo Resolve cost?
GoTo Resolve plans run from $23.75/month (Starter) up to $75/month (Complete). A limited free version covers up to three agents, and a 14-day free trial needs no card.
Is Splashtop safe to use?
Yes. Splashtop uses 256-bit AES encryption, two factor authentication, and device authentication. It is ISO 27001 certified and meets HIPAA and GDPR rules to protect sensitive information.
Is Splashtop better than TeamViewer?
For most solo users and small teams, Splashtop costs less and installs faster. TeamViewer offers wider integrations. Your choice depends on budget and how many devices you manage.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 