Plumbing biz got you feeling like you’re juggling leaky pipes?
Is paperwork piling up? Are missed calls turning into missed cash?
Yeah, we’ve all been there. You’re a pro at fixing pipes, not chasing down leads.
Imagine if you could ditch the chaos.
What if you could spend less time on admin and more time on, you know, plumbing?
This article is your toolkit. We’ll find the best CRM for plumbers to make your life easier.
No more headaches, just happy customers and a growing business.
Let’s get to it.
What is the Best CRM for Plumbers?
Tired of sifting through endless options?
You need a CRM that fits your plumbing business like a glove. We get it.
That’s why we did the digging for you.
Here’s a list of top-rated CRMs that can help you streamline your work.
1. Pipedrive
Pipedrive is all about sales.
It’s designed to help you visualize your sales pipeline.
It’s simple and effective. It’s like a visual sales board.
Our Take
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
Key Benefits
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
Pricing
Pipedrive offers a 14-day trial to test it before committing.
Their paid plans start at $14.90 per user per month (billed annually). Here’s a quick look at what each plan offers:
- Essential: $14/seat per month.
- Advanced: $24/seat per month.
- Professional: $49/seat per month.
- Power: $59/seat per month.
- Enterprise: $79/seat per month.
Pros
Cons
2. ActiveCampaign
ActiveCampaign is a very powerful marketing automation tool that includes a CRM.
It’s great for email marketing and helps automate customer journeys.
Our Take
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
Key Benefits
- Advanced automation: Create complex workflows to nurture leads and automate tasks.
- Email marketing powerhouse: Send beautiful and effective email campaigns.
- Built-in CRM: Manage contacts and track interactions.
- Segmentation and personalization: Target specific groups of contacts with personalized messages.
Pricing
ActiveCampaign offers a 14-day free trial. Paid plans start at $29 monthly for up to 500 contacts and limited features. Here’s a look at their pricing tiers:
- Starter: $15/month for 1 user.
- Plus: $49/month for 1 user.
- Pro: $79/month for 3 user.
- Enterprise: $145/month for 5 user.
Pros
Cons
3. Keap
Keap is built for small businesses.
It focuses on sales and marketing automation, helping you capture leads and close deals.
It’s like having a sales assistant.
Our Take
Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.
Key Benefits
- Built-in email marketing: Send targeted emails to your audience.
- Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
- Sales pipeline management: Track your deals and identify opportunities.
- Ecommerce integrations: Connect Keap with your online store to manage orders and customers.
Pricing
Keap offers a free trial and a simple pricing structure to get you started.
- Starting at $249/month for 2 users and 1500 contacts.
Pros
Cons
4. HubSpot
HubSpot is a big name—you’ve probably heard of it.
It’s more than just a CRM—it’s a whole platform.
Think of it as your business’s control center.
It helps you manage customers, marketing, and sales all in one place.
Our Take
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
Key Benefits
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
Pricing
- Free Tools: us$0 Free for up to 2 users.
- Marketing Hub Starter: $15/month/seat
- Starter Custom Platform: $15/month/seat
- Marketing Hub Professional: $800/month/seat
Pros
Cons
5. Gohighlevel
GoHighLevel is an all-in-one marketing platform that also includes a CRM.
It’s designed for agencies and marketers and helps automate marketing and sales.
Our Take
GoHighLevel is a solid choice for agencies and businesses that need a comprehensive marketing solution. The automation features are top-notch, and the white-labeling options are a big plus. However, the pricing may be a barrier for some, and the sheer number of features can feel overwhelming at first.
Key Benefits
- Automation powerhouse: GoHighLevel lets you automate pretty much anything, from email sequences to appointment scheduling. This frees up your time to focus on what matters most.
- White-label friendly: Want to offer these tools to your clients under your own brand? GoHighLevel makes it easy with white-labeling options.
- Built-in courses and training: They have a ton of resources to help you learn the platform and get the most out of it.
Pricing
- Starter: $97/seat per month.
- Unlimited: $297/seat per month.
Pros
Cons
6. Freshsales CRM
Freshsales CRM is designed for sales teams.
It’s easy to use, helps you track leads, and closes deals. It’s a sales-focused CRM.
Our Take
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Key Benefits
- User-friendly interface: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Affordable pricing: Offers a free plan and competitive paid plans.
Pricing
Freshsales CRM has a free forever plan for up to three users. Paid plans start at $15/ user per month. Here’s a look at their pricing tiers:
- Free: Basic CRM features for small teams.
- Growth: $9/user per month
- Pro: $39/user per month
- Enterprise: $59/user per month
Pros
Cons
7. Monday CRM
Monday CRM is a flexible platform that can be used for many purposes.
It’s like a customizable workspace that helps manage projects and customers.
Our Take
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.
Key Benefits
- Visually appealing interface: Easy to navigate and understand.
- Flexible and customizable: Adapt the platform to your specific needs.
- Collaboration features: Work seamlessly with your team.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Free: $0/ 2 seats per month
- Basic: $9/ seat per month
- Standard: $12/seat per month
- Pro: $19/ seat per month
- Enterprise: Custom pricing.
Pros
Cons
8. Capsule
Capsule CRM is a simple CRM. It’s easy to use. It helps with sales and contacts.
It’s good for small teams.
Our Take
Capsule CRM is a solid choice for small businesses needing a simple and affordable way to manage contacts and track sales. It’s easy to learn and use, but may not be the best fit for businesses with complex sales processes or advanced automation needs.
Key Benefits
Capsule CRM is known for being easy to use and affordable. It offers a 30-day free trial.
- Contact Management: Organize all your customer details.
- Sales Pipeline: Track deals and opportunities.
- Tasks and Calendar: Stay organized with reminders and deadlines.
- Collaboration: Share contacts and deals with your team.
- Integrations: Connect with other business tools like Google Workspace.
Pricing
- Starter: $18/month for 30,000 Contacts
- Growth: $36/month for 60,000 Contacts.
- Advanced: $54/month for 120,000 Contacts.
- Ultimate: $72/mo For 240,000 Contacts, Custom Training.
Pros
Cons
9. Insightly
Insightly is a CRM designed for small businesses.
It focuses on project management. It helps track leads and projects.
It’s like a project-focused CRM.
Our Take
Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.
Key Benefits
- Scalable for growth: Adapt the platform as your business expands.
- Project management features: Keep your projects organized and on track.
- Customizable dashboards and reports: Get the insights you need to make informed decisions.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Plus: $29/user per month
- Professional: $49/user per month
- Enterprise: $99/user per month
Pros
Cons
10. Instantly
Instantly, it is for outreach.
It helps you send cold emails, automates your email campaigns, finds leads, and is focused on gaining new clients.
Our Take
Instantly is a valuable tool for businesses that want to ramp up their outreach efforts. However, it’s important to note that it’s primarily an outreach platform, not a complete CRM solution.
Key Benefits
- Multi-channel outreach: Connect with prospects through email, LinkedIn, Twitter, and more.
- Personalized messaging: Tailor your messages to each recipient.
- Automated follow-ups: Stay top-of-mind without lifting a finger.
- Detailed analytics: Track your progress and identify what’s working.
Pricing
- Growth: $30/month for 1000 Contacts.
- Hypergrowth: $77.6/month for 25,000 contacts.
- Light Speed: $286.3/month for 500000 emails.
- Custom: Contact them for pricing.
Pros
Cons
11. Folk
Folk is a modern CRM designed for relationship management.
It helps manage contacts and networks, making it a contact-focused CRM.
Our Take
Folk is a refreshing take on CRM, prioritizing relationships and simplicity. It’s a great option for individuals and small teams who want to build stronger connections with their clients. However, it may not have all the bells and whistles of larger platforms.
Key Benefits
- Relationship-centric: Focuses on building strong relationships.
- Simple interface: Easy to navigate and learn.
- Collaboration tools: Work seamlessly with your team.
- Personalized outreach: Send tailored messages to clients.
- Free plan available: Get started at no cost.
Pricing
- Standard: $20/month for 2000 emails/member/month, 500 enrichments, 1 email domain.
- Premium: $248/month for 5000 emails/member, 1000 enrichments, 3 email domains.
- Custom: Custom Pricing.
Pros
Cons
What to look for when buying the best CRM for plumbers?
- Plumbing-Specific Features: Does it handle scheduling, dispatching, and invoicing, which are crucial for your trade?
- Mobile Access: Can you access it on the go, allowing you to manage jobs and customer information from anywhere?
- Integration: Does it seamlessly connect with your existing tools, such as accounting software or payment processors?
- Ease of Use: Is it simple for your team to learn and adapt, minimizing training time and maximizing efficiency?
- Customer Support: Is help readily available when needed, ensuring minimal downtime & quick resolution of issues?
- Scalability: Can it grow with your business, accommodating increased workload and expanding customer base?
How Can Best CRM for Plumbers Benefit You?
Imagine having all your customer details, job schedules, and invoices in one place.
A good CRM can make this a reality. It streamlines your workflow, saving you time and reducing errors.
No more lost paperwork or missed appointments.
It lets you focus on what you do best: plumbing.
With a CRM, you can automate follow-ups and send reminders.
This helps build stronger customer relationships.
You can also track your sales pipeline & identify areas for improvement.
Ultimately, the best CRM for plumbers helps you grow your business and increase your profits.
Buyers Guide
When doing our research to find the best CRM for plumbers, we determined using these factors:
- Pricing: We meticulously compared the cost of each CRM, including free trials, monthly subscriptions, and any potential hidden fees.
- Features: We delved into the specifics of each platform, focusing on features crucial for plumbers, such as scheduling, dispatching, invoicing, and mobile accessibility.
- Negatives: We didn’t shy away from the drawbacks. We identified any limitations, missing features, or user complaints associated with each CRM.
- Support or Refund: We assessed the level of customer support provided, including availability, responsiveness, and the presence of community forums or knowledge bases. We also looked for any refund policies or guarantees.
- User Reviews: We analyzed countless user reviews and testimonials across various platforms to understand real-world experiences.
- Integration: We verified that each CRM could integrate with popular plumbing business tools, like accounting software, online payment platforms, and marketing automation.
- Usability: We tested each CRM’s user interface to ensure it was intuitive & easy to navigate for plumbers with varying levels of tech expertise.
Wrapping Up
Choosing the proper plumbing CRM can transform your business.
We’ve explored top options, from robust CRM software to specialized plumbing service software.
Whether you need to schedule jobs, assign tasks, or improve customer management.
There’s a solution. Consider tools like Jobber or Housecall Pro if you want industry-specific tools.
Remember, the best plumbing business software software helps you streamline operations.
Good customer relationship management means happier customers and more profit.
We hope this guide helps you find the perfect plumbing software.
We did the research, so you don’t have to.
We understand plumbing contractors need efficient tools.
Find software like these CRMs to grow your plumbing companies today.
Frequently Asked Questions
How does CRM help plumbing businesses?
Using customer relationship management software (CRM) helps you keep track of job details at your fingertips. It also improves customer experience by providing a personalized experience that enhances customer relationships. CRM enables you to keep track of recurring services, job history, and service history. It also saves time on administrative tasks, allowing you to focused on delivering quality plumbing services.
How does software like Jobber helps plumbing business owners?
Software like Jobber helps business owners manage job, billing, and scheduling efficiently. Jobber helps organize job details and integrates them with QuickBooks for seamless accounting. It improves business operations and customer satisfaction by streamlining workflows.
Can a CRM help improve customer satisfaction in my plumbing business?
Yes, a CRM significantly enhances customer satisfaction. It allows you to deliver a professional and personalized customer experience. Having job details and customer history readily available lets you address their needs promptly and efficiently. This builds trust and loyalty, resulting in happier customers.
What features should I look for in plumbing software?
Look for features like scheduling, dispatching, invoicing, and job management. Plumbing software should also offer mobile access, integration with accounting software, and robust reporting. These software tools help streamline business operations and improve efficiency.
How can using a CRM save time for my plumbing business?
A CRM automates many administrative tasks, such as scheduling, invoicing, and follow-ups. This automation will saves time by eliminating manual processes and reducing paperwork. Having all job details and customer information in one place allows you to quickly access and manage data, freeing up time to focus on growing your business.
