HubSpot vs Salesmate: Which is The Best CRM in 2025?

Picking the right CRM is tough. 

You’re looking at HubSpot vs Salesmate, and honestly, it isn’t very clear.

Imagine choosing the wrong one.

You’d waste time and money and maybe even lose customers. 

Don’t worry! This post will break down HubSpot vs Salesmate so you can easily decide.

Overview

We dove deep into both HubSpot and Salesmate, testing their features, user interfaces, and customer support.

Our hands-on experience allows for a direct, practical comparison, cutting through marketing fluff to give you real insights.

What is HubSpot?

So, HubSpot? Think of it as a big toolbox.

It helps with sales, marketing, and customer service.

Basically, it’s designed to help you grow your business, all in one place.

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

• Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
• Marketing Automation: Automate your marketing tasks, like email campaigns & social media posting, to save time & boost efficiency.
• Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
• Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

HubSpot prefers a variety of pricing plans to suit different needs and budgets:

• Free Tools: $0/month
• Marketing Hub Starter: $15/month
• Starter Customer Platform: Starts at $15/month
• Marketing Hub Professional: Starts at $800/month

What is Salesmate?

Salesmate? It’s all about sales. Think calling, texting, and closing deals.

It’s built for teams that need to stay connected and move fast.

It’s a focused sales CRM.

Key Benefits

• Built-in calling: Make and receive calls directly within Salesmate.
• Sales sequences: Automate your outreach with personalized emails and texts.
• Pipeline management: Visualize your sales process and identify bottlenecks.
• Mobile app: Access your CRM data on the go.

Pricing

Salesmate has a free 15-day trial. Paid plans start at just $12 per user per month. Here’s the breakdown:

• Basic ($23/user/month): Contacts, Companies, Deals.
• Pro ($39/user/month): Product management, Goal Management.
• Business ($63/user/month): Team Management, Custom Module

Feature Comparison

Let’s examine the key features of these two CRMs.

We’ll compare them, highlighting strengths and weaknesses to help you decide which best suits your specific business needs.

Ease of Use

• HubSpot:
  • Offers an intuitive interface, making it easy for new users to get started. The free version is a great way to explore.
  • The design is clean and modern, enhancing productivity.
• Salesmate:
  • While functional, some users find the interface less modern.
  • However, its focused design helps the sales team quickly adapt to its features.

Sales Automation (Workflow)

• HubSpot:
  • Provides robust workflow automation, allowing users to automate complex tasks and streamline the sales process.
  • Advanced analytics allow you to track the performance of your automation.
• Salesmate:
  • Salesmate offers strong sales automation focused on calling and follow-up.
  • It helps automate repetitive tasks, improving productivity.

CRM Functionality

• HubSpot:
  • HubSpot CRM is a comprehensive platform offering a wide range of features beyond basic CRM functionality.
  • Hubspot offers a large number of features.
• Salesmate:
  • It focuses on core sales CRM functionality with strong tools for managing contacts and deals.
  • Salesmate provides excellent call and text functionality.

Email Marketing & Tracking

• HubSpot:
  • Provides powerful email marketing tools, including email tracking and automation.
  • Allows for detailed campaign analysis.
• Salesmate:
  • Offers built-in email tracking and basic campaign management.
  • Focus is more on sales-focused communication.

Customization

• HubSpot:
  • Highly customizable, allowing users to tailor the platform to their specific business needs.
  • You can customize almost every aspect of the CRM.
• Salesmate:
  • Offers customizable fields and pipelines, but less extensive than HubSpot.
  • Customization is focused on sales workflows.

Integrations

• HubSpot:
  • Offers a vast library of integrations, allowing users to integrate with numerous third-party apps.
  • Many people like HubSpot because of this.
• Salesmate:
  • Provides essential integrations, but the selection is more limited.
  • Integrations are focused on sales tools.

Sales Forecasting & Support

• HubSpot:
  • Provides advanced sales forecasting tools and comprehensive customer support.
  • The support team is very helpful.
• Salesmate:
  • Offers basic sales forecasting and a responsive support team.
  • Offers a 15-day free trial.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Integration Needs: Does it connect with your existing tools?
• Mobile Access: Is it accessible on the go?
• Data Security: How strong are its security measures?
• Training & Support: Are resources readily available?
• Reporting and Analytics: Does it provide the insights you need?
• User Roles and Permissions: Can you control who sees what?
• Customer Support Quality: Is the support team responsive and helpful?
• Implementation Time: How long will it take to get up and running?
• Industry Specific Features: Does it have features tailored to your industry?

Final Verdict (Our Pick)

So, after looking at everything, we pick HubSpot.

It just does more. Sure, Salesmate is great for sales teams focused on calls.

But HubSpot? It’s like a full toolbox.

It helps with marketing, sales, and even customer support.

It’s easier to use, too.

If you want a CRM that grows with you, HubSpot is the one for you. 

We’ve used both, so we know what works.

When you compare HubSpot, it’s clear that it gives you more for your money, especially if you need more than just sales tools.

Frequently Asked Questions