Hubspot vs Bitrix24: Which is The Best CRM For You in 2025?

Picking the right CRM is tough.

You’re looking at HubSpot and Bitrix24, and honestly, you’re probably a bit confused. 

Imagine all the time you’ll waste if you pick the wrong one. 

Good news! We’re going to break down HubSpot vs Bitrix24, plain and simple. 

Overview

We’ve spent considerable time exploring both HubSpot and Bitrix24.

Our team dove into their features, tested their usability, and compared their pricing.

This hands-on approach ensures our comparison is based on real-world experience, not just surface-level reviews.

What is HubSpot?

Okay, so, HubSpot. What’s the deal? It’s a big name in CRM.

Think of it as a toolbox. It helps with sales, marketing, and customer service.

Do you want to grow your business?

HubSpot wants to help. It’s built to keep everything organized.

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

• Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
• Marketing Automation: Automate your marketing tasks, like email campaigns & social media posting, to save time & boost efficiency.
• Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
• Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

HubSpot prefers a variety of pricing plans to suit different needs and budgets:

• Free Tools: $0/month
• Marketing Hub Starter: $15/month
• Starter Customer Platform: Starts at $15/month
• Marketing Hub Professional: Starts at $800/month

What is Bitrix24?

Alright, let’s talk Bitrix24. It’s more than just CRM.

Think of it as a complete work platform. You get project management.

You get communication tools. You get CRM.

It’s designed to keep your team connected. It wants to replace lots of other apps.

Key Benefits

• Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
• Integrated project management: Plan, track, and easily collaborate on projects.
• Built-in communication tools: Chat, video conference, and file sharing within the platform.
• Website builder: Create landing pages and websites without any coding.
• Mobile app: Access your work from anywhere, anytime.

Pricing

Bitrix24 offers a generous free plan for up to 12 users. If you need more features or users, they have several paid plans:

• Basic ($49/month): 24 GB Storage, 5 Users, collaboration, CRM..
• Standard ($99/month): 100 GB Storage, 50 Users, collaboration, CRM.
• Professional ($199/month): 1024 GB Storage, 100 Users, collaboration, CRM.
• Enterprise($399/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.

Feature Comparison

Now, let’s get down to the nitty-gritty.

We’re comparing core functionalities of Bitrix24 and Hubspot to help you see where each shines. 

This will help you decide which crm system best fits your needs.

CRM Functionality

• HubSpot:
  • HubSpot CRM excels in sales pipeline management. It offers clear visual tools for tracking leads.
  • Sales Hub offers robust sales automation and reporting.
• Bitrix24:
  • Bitrix offers a broad CRM platform. It integrates project management and communication tools.
  • Bitrix’s CRM is part of a larger ecosystem of business tools.

Marketing Automation

• HubSpot:
  • Marketing Hub provides advanced automation capabilities for email campaigns and lead nurturing.
  • Since HubSpot is focused on marketing, it provides many tools.
• Bitrix24:
  • Bitrix24 offers marketing automation, but it’s less specialized.
  • Bitrix automation is more focused on the overall business process.

Project Management

• HubSpot:
  • HubSpot’s project management is more basic and integrated with sales tasks.
• Bitrix24:
  • Bitrix excels in project management, offering detailed task tracking and collaboration tools.
  • Bitrix has powerful project management tools.

Communication Tools

• HubSpot:
  • HubSpot offers email integration and basic communication features.
  • Video calls are integrated into sales and service modules.
• Bitrix24:
  • Bitrix24 includes a full suite of communication tools, including instant messaging and video calls.
  • Bitrix is a full communication platform.

Integration

• HubSpot:
  • HubSpot integrates well with many third-party apps, especially marketing tools.
• Bitrix24:
  • Bitrix24 integrates within its ecosystem and with some external apps.

User Interface

• HubSpot:
  • HubSpot has a clean, intuitive interface.
• Bitrix24:
  • Bitrix24’s interface can be overwhelming due to its many features.

Reporting and Analytics

• HubSpot:
  • HubSpot offers detailed reporting on sales and marketing performance.
• Bitrix24:
  • Bitrix24 provides comprehensive reports across all its business functions.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Ease of Use: Is the interface intuitive for your team?
• Integration: Does it connect with your existing tools?
• Customization: Can you tailor it to your specific needs?
• Support: Is reliable customer support available?
• Mobile Access: Can your team access it on the go?
• Security: Does it protect your customer data?

Final Verdict (Our Pick)

So, which one wins? It really depends on you.

If you’re big on marketing and sales, HubSpot is a strong choice.

It’s easy to use and has great tools. 

But, if you need a full work platform with project management, Bitrix24 is your pick.

It does a lot. We’ve tried both, and we know what works.

We’ve looked at the prices, the features, and how easy they are.

We think you can make a good choice now. Pick the one that fits your work best.

Frequently Asked Questions