Creatio vs Bitrix24: Choose Your Best CRM Tool in 2025!

by | Last updated Mar 25, 2025

Winner
Creatio crm logo
9.0
Runner Up
Bitrix24
7.0
Creatio crm vs Bitrix24

Picking the right CRM is like choosing a superpower, right?

You need one that fits your team, not some fancy chart.

But, Creatio vs Bitrix24? Which one?

They both seem awesome, but which one actually makes your life easier?

You’re stuck comparing features, trying to figure out if it’s worth the price.

Don’t worry. We’re going to break down Creatio vs Bitrix24. We’ll look at the real stuff, like how easy it is to use and if it’ll actually boost your sales.

Overview

We’ve spent countless hours diving deep into both Creatio and Bitrix24.

Our team tested every feature, ran real-world scenarios, and analyzed user feedback.

This comparison reflects our hands-on experience and data-driven insights.

Creatio CTA

Boost sales by 30% with Creatio’s automation tools. Start your journey today!

9out of 10

Pricing: It has a free plan. The premium plan starts at $25/month.

Key Features:

Bitrix24 CTA

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

7out of 10

Pricing: It has a free plan. The premium plan starts at $49/month.

Key Features:

What is Creatio?

Think of Creatio as a super-flexible CRM. It’s built for folks who want to customize everything.

You get tools to automate workflows and boost sales. It’s strong for mid-sized to big companies.

Creatio CTA
Creatio
9.0

Boost sales by 30% with Creatio’s automation tools. Start your journey today!

Key Benefits

Pricing

Creatio Pricing

Pros

Cons

  • Pricing can get steep fast.
  • Learning curve is fairly high.
  • Overwhelming features are possible.
  • Implementation takes significant time.

What is Bitrix24?

Bitrix24 does a lot. CRM, project management, and even website building.

It’s a great choice for small to medium businesses.

Bitrix24 CTA
Bitrix24
7.0

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

Key Benefits

Pricing

  • Basic ($49/month): 24 GB Storage, 5 Users, collaboration, CRM..
  • Standard ($99/month): 100 GB Storage, 50 Users, collaboration, CRM.
  • Professional ($199/month): 1024 GB Storage, 100 Users, collaboration, CRM.
  • Enterprise($399/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.
Bitriz24 pricing

Pros

  • Very affordable pricing.
  • Offers a free plan.
  • Includes many features.
  • Great for collaboration.
  • Easy to navigate interface.

Cons

Feature Comparison

Let’s see how Creatio and Bitrix24 stack up.

We’ll look at the main things you care about.

It’s like deciding which bike is better. Let’s get started.

No-code Platform

Creatio is big on no-code. You can build apps without coding.

Bitrix24 has some, but Creatio does it better. It’s easier to change things.

Automation

Both automate tasks. Creatio’s automation is strong for sales.

While Bitrix24 has more task automation, Creatio wins in sales and Bitrix24 in functions.

Business Process

Creatio lets you map out your whole business process.

Bitrix24 is good for tasks. Creatio is better for the big picture.

Creatio No Code Design

Project Management

Bitrix24 is strong in project management.

Creatio does it, but Bitrix24 is easier. If you need projects, Bitrix24 is good.

Analytics

Both have analytics. Creatio’s are deep for sales.

Bitrix24 is good for tasks. Creatio gives you more sales data.

Integration

Both have many integration options. Creatio fits many apps.

Bitrix24 also works with many apps. Both are good for connecting.

Bitrix24 CRM

Business Needs

User reviews show that Creatio fits complex business needs.

Bitrix24 is good for small teams, but choose Creatio for big needs.

What to Look For When Choosing CRM Software?

  • Features: Does it have the tools you need? (customer support, email tracking?) Will it grow with your business? (Can you add more users and features)
  • Ease of Use: (How long is training?) Does it fit your current workflow? (Will it slow you down?)
  • Integrations: Does it connect with your other apps? (Email, calendar, accounting?) Does it work well with your current systems?
  • Pricing: Is it within your budget? (Are there hidden costs?) What are the upgrade costs?
  • Support: Does the company offer good support? (Chat, email, phone?) Are there good online resources?

Final Verdict

So, which one wins? It depends on your needs.

For complex sales and deep marketing automation, Creatio CRM is the top pick.

Its powerful workflow tools and no-code platform make it great.

Yes, the learning curve is steeper, but the power is worth it.

If you need all-in-one tools like document management and tasks, which are free, Bitrix24 is good. 

Look at the screenshots and try the free trial of each.

We’ve shown you the real deal and tested both. Pick the one that fits your team best.

Frequently Asked Questions

What are the core distinctions that businesses should consider?

When comparing Bitrix24 and Creatio, it’s vital to focus on their primary strengths. Bitrix24 provides a comprehensive suite of business tools, while Creatio excels in specialized CRM and workflow automation. 

Is Creatio better for customer relationship management (CRM)?

Yes, Creatio is often better for dedicated CRM. It has a strong workflow and automation. If your business needs a robust customer relationship tool, Creatio is a good choice. Bitrix24, while a CRM, has a wider feature set.

Does Bitrix24 have a good mobile app?

Bitrix24’s mobile app has limitations. While it offers basic functions, some users find it less refined. If mobile access is crucial, test it thoroughly.

Can I integrate third-party apps with Creatio?

Yes, Creatio supports many third-party integrations and connects with many tools, making it flexible for businesses with existing software.

How do the dashboards compare between Bitrix and Creatio?

Creatio’s dashboards are more sales-focused and offer deep analytics. Bitrix24’s dashboards are more general and cover tasks, CRM, and communication. Creatio is better for sales analysis.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

Affiliate Disclosure:

We’re reader-supported. We may earn an affiliate commission when you buy through links on our site.

Experts make our reviews before being written and come from real-world experience.Check our Editorial Guidelines and Privacy Policy

Related Articles

You have Successfully Subscribed!