Picking the right CRM is tough. You’re trying to keep track of customers, but there are so many options.
Feeling lost? You’re not alone. What if you pick the wrong one?
You could waste time and money. Plus, you might miss out on sales!
Don’t worry—we’re here to help. Let’s compare Freshsales vs Nimble CRM in simple terms.
We’ll show you what each CRM does best, and you’ll know which one best suits you.
Overview
We’ve spent hours diving deep into both Freshsales and Nimble CRM.
Our team rigorously tested each platform’s features, from lead management to reporting, simulating real-world scenarios to provide an accurate comparison.
Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Pricing:Â It has a free trial. The premium plan starts at $9/month.
Key Features:
- Contact Management
- Deal Tracking
- Reporting and Analytics
Overwhelmed by your contacts? Nimble CRM helps you stay organized & build stronger.
Pricing:Â It has a free trial. Premium plan starts at $24.90/month.
Key Features:
- Contact management
- Sales pipeline management
- Social media integration
What is Freshsales?
Freshsales is a sales CRM.
It helps teams manage leads.
You can track deals easily. It’s built for sales growth.
It’s user-friendly and quick.
Also, explore our favorite Freshsales CRM alternatives…
Our Take
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Key Benefits
- User-friendly interface: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Affordable pricing: Offers a free plan and competitive paid plans.
Pricing
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/user/month.
Pros
Cons
What is Nimble CRM?
Nimble CRM is all about relationships.
It focuses on social selling, pulls contacts from many sources, helps you stay connected, and is excellent for social media users.
Also, explore our favorite Nimble CRM alternatives…
Our Take
See how Nimble CRM can boost your sales by 30% in 2025. Unlock the power of unified relationship management, social and business data, and streamlined contact management.
Key Benefits
- Excellent contact management: Organize all your contact details and communication history in one place. No more searching through endless emails!
- Social media integration: You can see your contacts’ social media activity directly within Nimble, which helps you understand them better.
- Simple and easy to use: Nimble is known for its user-friendly interface. You’ll be up and running in no time.
- Affordable pricing: Nimble offers competitive pricing, making it an excellent option for small businesses and startups.
- Powerful integrations: Connect Nimble with over 200 popular business apps. This expands its functionality even further.
Pricing
- Monthly: $24.90 per month, 25,000 Contact Records, 2GB/Seat Storage, Nimble Prospector.
Pros
Cons
Feature Comparison
Choosing the right CRM software is vital for business growth.
We’ve tested both to show you where each excels, making it easy to see which platform truly supports your daily sales activities.
1. Contact Management and Data Enrichment
- Freshsales:
- Focuses on strong customer data management with customizable fields and activity timelines.
- It offers automated contact profile enrichment.
- It helps you create a detailed account and contact record for every lead.
- Nimble CRM:
- A unified relationship management platform designed to bring all your contacts into one place.
- It enriches contacts with social and business data, automatically automagically builds profiles, and provides key contact details.
- This relationship management nimble feature is essential for nurturing relationships.
2. Social Selling and Relationship Focus
- Freshsales:
- Offers integrations with social channels but is primarily a sales activities and traditional CRM tool.
- Nimble CRM:
- It is a relationship-focused CRM and a smart crm.
- It uses social media insights and contact insights to deliver better relationship management and engagement opportunities.
- The Nimble Prospector browser add-ons are a powerful tool for web and social media.
3. Sales Pipeline and Deal Management
- Freshsales:
- Provides robust tools for managing and visualizing sales pipelines.
- It has advanced features like AI-based lead scoring and sales sequences.
- Excellent for tracking dollars and forecasting revenue.
- Nimble CRM:
- Offers a simple, visual sales pipeline for easy tracking and closing deals.
- It helps small business teams and business professionals quickly create and manage deals but is less complex than Freshsales’ offerings.
4. AI and Intelligence
- Freshsales:
- Features Freddy AI for actionable insights.
- AI is used to prioritize leads, predict sales outcomes, and streamline sales activities.
- Nimble CRM:
- Uses AI and automation for contact enrichment and gathering sales intelligence.
- It delivers valuable company and personal information directly to the Nimble contacts record.
5. Target Audience and Scalability
- Freshsales:
- Scalable from small businesses to medium-sized businesses and large enterprises.
- It is designed for growing sales teams needing a full sales force platform.
- Nimble CRM:
- Perfect for small businesses, freelancers, and individuals.
- Its simplicity and focus on people-related processes make it a perfect crm for teams that prioritize relationship building.17
6. Workflow and Task Management
- Freshsales:
- Offers powerful workflow automation to reduce repetitive tasks.
- It helps create tasks automatically based on deal stage changes.
- Nimble CRM:
- Allows a team member to easily create tasks and follow-ups.
- The today page dashboard provides a simple, at-a-glance view of daily to-dos and communication history.
7. Email and Communication
- Freshsales:
- Includes built-in email, chat, and phone capabilities.
- Offers email tracking and sales sequencing features.
- It helps you quickly respond to leads from within the platform.
- Nimble CRM:
- Integrates deeply with Google Workspace and Microsoft 365.
- It allows group messages and features a unified inbox for all communications.
8. Cost and Value
- Freshsales:
- Offers a free trial and a freemium plan. Higher-tier plans are feature-rich and often an excellent value for growing teams.
- Pricing can increase as you add ons and advanced features.
- Nimble CRM:
- Known for its straightforward, nimble pricing structure, making it affordable for small business teams.
- A free trial is available, and for its unique social features, it is seen as excellent value.
9. Ecosystem and Integration
- Freshsales:
- Seamlessly integrates with other Freshworks products like Freshdesk and Freshmarketer, providing a unified suite.
- It also has a site for integration add-ons.
- Nimble CRM:
- Nimble integrates powerfully with Microsoft 365 and Google Workspace.
- The nimble app works across the web and mobile to sync all your contact records and data.
What to Look for When Choosing CRM Software?
- Integration Power: Can it successfully unify contacts imagine a platform with instant access to all existing contact records?
- Relationship Focus: Does the software aid customer retention and help your team avoid siloed contacts?
- Data Quality: Does it support reliable contact sync and quickly enrich data from the web in a few seconds?
- Sales Focus: Look for strong pipeline management and the ability to track the details of every company name.
- Customization: Can you add custom fields to tailor the system to your business needs?
- Collaboration: Does it support team collaboration and group messaging for quick internal communications?
- Usability: Is the interface intuitive enough for a quick setup without a lot of waiting for training?
- Onboarding Simplicity: Can you open a new account and begin immediately, or is a credit card required for the free trial?
- Marketing Tools: Does it include marketing automation or integrate well with your preferred tools?
- Security: How does the platform ensure data security and user verification successful waiting for access?
Final Verdict
If you need strong customer relationship management with solid sales tools.
Freshsales is our pick. It’s great for sales teams wanting clear pipelines and automation.
Freshsales, from Freshworks, really shines with its deep reporting and lead scoring.
Nimble is suitable if your focus is on social selling and rich contact profiles.
But, for most businesses wanting a balanced, powerful best CRM, Freshsales wins.
We’ve tested both, and Freshsales offers more for your money. It’s about getting things done quickly and smartly.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Nimble CRM
Here’s a brief comparison of Nimble CRM with these software solutions:
- Nimble CRM vs Pipedrive: Nimble CRM excels in social media integration and a unified contact view for relationship nurturing. At the same time, Pipedrive offers a visual sales pipeline for efficient deal management and automation.
- Nimble vs GoHighLevel: Nimble is great for managing contacts and relationships, especially with social media. It’s often simpler to use. GoHighLevel is a powerful all-in-one platform for marketing agencies.
- Nimble CRM vs Keap: Nimble CRM focuses on intuitive social media integration and relationship management, whereas Keap delivers robust marketing and sales automation features for comprehensive campaigns.
- Nimble CRM vs ActiveCampaign: Nimble CRM offers a user-friendly interface with strong social media integration for relationship building, while ActiveCampaign provides powerful marketing automation, segmentation, and detailed analytics.
- Nimble CRM vs Hubspot: Nimble CRM is known for its social media integration and simplified contact management for relationship building, while HubSpot offers a broad, comprehensive suite for marketing, sales, and customer service.
- Nimble CRM vs Clickfunnels: Nimble CRM functions as a relationship-focused CRM with social insights; ClickFunnels is a specialized tool for building sales funnels and automating sales pages.
- Nimble CRM vs Folk: Nimble CRM emphasizes social media integration and comprehensive contact profiles, while Folk focuses on collaborative contact organization and straightforward CRM features with high customizability.
- Nimble CRM vs Instantly: Nimble CRM provides robust contact and account management with social media integration, whereas Instantly excels in high-volume cold email outreach and advanced email marketing automation.
- Nimble CRM vs Clickup: Nimble CRM is a dedicated relationship management tool with social integration; ClickUp is a versatile platform for project management, task tracking, and customizable workflows, including CRM functions.
- Nimble CRM vs Monday CRM: Nimble CRM integrates social media insights for relationship management, while Monday CRM provides highly visual and customizable project and workflow management, including CRM capabilities.
- Nimble CRM vs Capsule CRM: Nimble CRM offers social media integration and robust contact management for relationship building. Capsule CRM is a simple contact manager focused on tracking sales opportunities.
- Nimble CRM vs Insightly: Nimble CRM prioritizes social media integration and a unified contact view, while Insightly offers a broader CRM solution with sales pipeline management and project management features.
- Nimble CRM vs Freshsales CRM: Nimble CRM excels in social selling and contact enrichment via social media, whereas Freshsales CRM offers comprehensive sales automation, detailed reporting, and AI-powered insights.
- Nimble CRM vs Salesforce: Nimble CRM provides a user-friendly platform with strong social media integration for small to medium businesses, while Salesforce is a highly scalable, enterprise-level CRM with extensive, customizable features across sales, service, and marketing.
Frequently Asked Questions
Which CRM is better for small marketing teams?
Freshsales is often better for smaller marketing teams needing strong sales alignment. Its automation and reporting help manage campaigns efficiently. Nimble is good for focusing on social media, but Freshsales offers more overall marketing tools.
Can Nimble CRM integrate with social media platforms?
Yes, Nimble CRM excels at social media integration. It pulls contact data and tracks interactions from platforms like LinkedIn, Twitter, and Facebook, making it ideal for social selling.
Is Freshsales customizable to fit my specific business needs?
Freshsales offers good customization options. You can tailor fields, workflows, and reports to fit your business processes. It also integrates with many third-party apps.
Does Nimble CRM offer mobile access?
Yes, Nimble CRM provides a mobile app. It allows users to access contacts, track interactions, and manage tasks on the go, making it convenient for remote work.
Which CRM offers better reporting and analytics?
Freshsales generally offers more robust reporting and analytics. It provides detailed insights into sales performance, lead conversion, and marketing campaign effectiveness, giving you data-driven decisions.
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